Get matched with top drain pipe installers in Neffs, OH

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"Easy to work with. Good communication. Very easy process and totally transformed my patio and porch. Ryan R and Bryan K did a great job for us."

"Tyler and his crew are professional and they are good workers. They showed up every day until the job was done. Tyler checked in with me frequently to make sure I was satisfied with the work while they were here."

"This was a unique circumstance for the extremely wet area. The house foundation (footer) was directly on top of uneven sandstone as was the majority of the floor; along with a fair amount of mud. This also led to difficulties with 'cutting' a channel to accommodate the drain and gravel, as well as the Polydrain (the footer was taller than normal basements). However, the crew was able to overcome these issues; it just took an extra day (for one person, not the entire crew). Two sumps had to be installed due to the design of the house; these pits had to be chiseled out of solid sandstone, mind you. This also meant two drain outlets had to be installed after exiting the house, one of which had to go under a sidewalk. The crew was always polite, taking time to answer my questions and concerns. The work they did was absolutely fantastic. The attention to details was the best I have seen in quite some time from a company contracted for a specific job -- and I've dealt with many contractors. Not only did they take away the material chiseled out from the basement, they did the same for excess dirt after trenching for the discharge pipe -- and they even put down coated grass seed over the new trenches. One of the outlets had to go under a deck; both through flower gardens. When they were done, you would never had known what they had to move, or remove, to have access to those areas. I had several outfits -- both local and regional/national -- come out to give estimates and was most impressed by Engineered Foundation Solutions from the onset. They were slightly higher on cost estimate than the others, but you truly get what you pay for in this case. The knowledge they exhibited from the estimator alone put some of the other companies to shame. He even found a water source under the footer that no other company saw. I cannot stress how impressed I was with this company's crew and the work they performed. I would use them again, and HIGHLY recommend them to anyone with a water problem in their basement!"

"STAY AWAY FROM THIS COMPANY. They took my 1st half deposit and then vanished. I have called multiple times. Spoke with someone once and they promised a call back. Never did. Emailed and no response. This was over 4 months ago. Nothing. They stole my money. Sales guy was John Mullikin. Here's their class-act response by chat. The best response I've had yet. "Conversation closed by Erika"."

"The salesperson David was very honest and had no interest in upselling. He strongly advised against any interior drains for my basement, and he instead recommended an exterior drain called HydroBlox for my backyard. The estimate for the HydroBlox was $3,400. The installation occurred a few weeks later. Three employees used a machine to dig a trench in my backyard, and then because of utility lines, they hand-dug another trench in my side yard. They installed the pieces of HydroBlox and covered them with dirt. I expect the HydroBlox to properly drain the water from my yard, but if they do not, then I will update my review in the future."

"This was absolutely excellent! From the initial estimate to the final project completion, everyone was professional and hard-working! I certainly recommend them. We even got an Angie's List discount as this is where we found them. Thank you Mold Men!"

"This one-star rating is generous! We are seven weeks into a four-day job at our house! The have been back three times to finish the job and it is still not done. My back yard is a mud pit! I have been informed by the "office" that it will take two more weeks before I can be put on the schedule for a crew to come back. The crew is working from their Lancaster office, and the managers won't return phone calls and are hiding behind the receptionist. I work just a few miles from their Lexington office, so I decided to pop in and talk to a different person only to find out that there is no staff in this office. The website for the Lexington office has a picture of the building and posted hours of 9 am to 6 pm, but it is just a building with mailboxes and a few shared meeting rooms used by several companies. Customer service is absolutely horrible. Think twice before hiring USS!"

"Prompt estimate and job completed when promised. Replaced bad sections of asphalt, filled cracks and seal coated driveway. Extremely courteous crew and great cleanup. I would definitely use them again."