Get matched with top fire pit installation pros in Gates Mills, OH

"Excellent job"

"Did not come to give estimate"

"I hired Joseph to repair the stairs and the edges of my existing brick patio, and then to extend the patio about 10 feet out. First the good. The patio extension came out pretty well he did a decent job matching the bricks given the age of my existing ones, and it looks pretty solid. Unfortunately there’s a big dip between the existing and new patio. Joseph said that was because of the concrete base under the existing but I feel like he could have tapered it better. Anyway that’s not my problem. I asked him to repair my steps (two steps leading to the house ). They were in bad shape , and falling apart. Joseph offered the option to tear down the steps and rebuild for an addition $1500 or he could repair them. I chose to repair. I’ve attached pictures of the finished product. This is after his first employee did an even worse job. I didn’t expect perfect but not happy with this. Joseph is a nice guy and he tries hard but I think he’s just not very good at this. The first day he came by himself and didn’t have any equipment. He used my shovel and wheelbarrow to start the dig work. Not a big deal but just didn’t set up for a great experience. There’s an edge section of the patio that is still broken away. When I asked why he didn’t repair he said it wasn’t part of the contract. disappointing because I specifically said I wanted to fix all the loose parts. Again, Joseph could have offered to repair and provide me an updated estimate but he just opted to not address it. His fee was reasonable, but my advice is to pay a little more and get an actual mason."

"Please don't use this company!! They came to my house to blow out my sprinkler system and that went ok but Jim said that my system had weak valves or solenoid's and then apparently to prove his point he snapped one off in the valve box. He then took me over to an outside electrical junction box and said that chipmunks had gotten in and were chewing the wires, when I started to bend down to see what he was talking about he pushed himself in and said, "here let me help you", and got out his folding knife and began to jam it into the box all the way to the bottom as though he was digging in the soil in the bottom of the can. The he started telling me that I had a lot of problems with my system but that he could fix everything in the spring for around $500.00. This was all a shock to me and left me befuddled since my system was working fine over the summer. I paid him and he left but then I remembered that last year when I had him out he said something about my valves not being the good kind and began to crank on them and I had to tell him please don't break them even if they aren't the strongest. Then I went back to the wiring box and looked more closely and found that all the wires had been cleanly cut all at the same point and the cut was fresh with shiny wire exposed! Definitely not chipmunks!! I called Jim and confronted him about breaking my valve and cutting the wires and asked him why he had jammed his knife into the box the way he did and he said, "Oh the wires were impacted with soil". When pressed further he went back to the chipmunk story. He was clearly damaging my system in order to create future cash flow for himself. These guys are total scammers!!! I told him I want a refund, but he didn't agree to this and I haven't seen one yet. Avoid this company at all cost!! I'm telling all my neighbors to dump this guy. I only hope that this post can save others what I had to experience. Huge breech of trust!! I only gave this company one star because it wouldn't let me post my comments with zero stars. They deserve negative five stars."

"After calling to make an appointment, Eli came out to discuss some landscaping I wanted to do to freshen up a sad looking yard. He made some really good suggestions and we came up with a very good plan. Not long after accepting the estimate, the work was performed, and I can’t be any happier. It looks great."

"Robert is a miracle worker. we have an older gas unit in our home and he figured out the problem and it is working perfectly !! he also cleaned our outdoor wood burning fireplace. Prompt and friendly service and would highly recommend!!!"

"Work was done quickly & professionally. Very pleased! "

"Tree removal is very expensive no matter who does it. The workers were good and prompt. The cleanup job was good The crew did leave stumps since the trees were uprooted.. This seems to be another job entirely and also very expensive. The team that came to the house were hard workers and pleasant. ."

"Good quick service at fair price"