"The company sent Sheign over and he did a fantastic job making sure all of the drains and pipes were clean and flowing properly. 10/10 would recommend"

"Joe from JMS Drain Services was my service technician who arrived well within the window scheduled service time. Joe came in, inspected the sink to determine how to resolve my issue, took out the tool (snake apparatus) to clear the sink, and departed my premises within 15 minutes. I was pleased he resolved my clogged sink so quickly so I could rest after a night's work. Thank you again, Joe."

"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

"We had pipe and drains that were old - from the 1950's - and needed to have them looked and and replaced in our bathroom.  We were doing most of the demo and replacement of the shower/tub - and as we did we found some issues with the pipework.  It looked like it was worked on by the privious owner of the house - just not very well done - and was too short and a bit crubly in the jointings.  Since it was already messed up we decided to have a proffesional come and fix it and bring it back up to code.James Eggert came over, on time, and was very neat and clean as he assessed, quoted and repaired the pipes.  He was quick, proffesional and matched the quote.  We had our pipes fixed and reworked in about 3 hours and it was so worth it.  The old pipes and lines were a mess!  I'm planning to use James again when I need to redo my kitchen."