Get matched with top hardwood flooring pros in Bradford, OH

"We're very happy with our newly refinished floors and the job performed by B&D hardwood floors. It is easy for a company to achieve good reviews when they do good work, but more important is how they perform when things go wrong. Because we were having the main portion of our home refinished, including two stairways, we planned a short trip out of town to avoid the worry of walking on newly finished floors. When we returned (on a Sunday), we were disappointed to find several floor issues/items had not been addressed or repaired. I was expecting a difficult discussion come Monday morning, but instead was pleasantly surprised! Gary and his team agreed that there were some problems and explained that the supervisor, with whom I had discussed specifics, had been out sick the past few days. Justin and Josue spent the next 3 days fixing ALL of the problems, applied an extra finish coat on the entire floor, and did a superb job, leaving our house both clean and beautiful! I anticipated there would be some additional costs tacked on to the final bill, but instead it was only $15 over the original estimate (which was more than fair given the “adds” and “subtracts” from the initial work estimate). Bottom line, B&D does fantastic work and provides great customer service. I would definitely recommend and use them again."

"Extremely well. Jenson is a craftsman. He was able to repair parts of our old hardwood floor and refinish them beautifully. And his rates were very fair."

"On April 5, 2024 we received an estimate from M&H preservations for $2500 to replace our front porch steps. We agreed to this amount and we were then told that Matt would get in touch with us when he was able to do the project. On May 2, 2024 the steps were started at that time we paid half of the $2500 due. Due to rain delays and other projects for M&Hpreservations the steps report roughly around May 7, 2024 at that time we paid the remainder of the 2500. When the steps were being poured we were at work so my sister who lives across the street gave Matt the check. When Jeff got home from work of course he noticed the steps and what a great job M&H preservations had done then he noticed the sidewalk next to the driveway had been damaged. With a cement truck poured the steps the driver drove on the sidewalk causing the sidewalk to crack into several sections and creating a small valley where the water now puddles. It was early June when I contacted Matt to tell him about the damage and what could be done to fix it? He told me that he would come by and look at the damage never heard anything from him so about a week later I try to contact him again at that time he told me that he hadn’t gone by the house. He also told me that he didn’t know who the truck driver was that he needed to talk to. I tried a third time to contact him no response. By this time I was done with him and I let Jeff talk to him. Just got in contact with Matt and told him that the cement truck damage the sidewalk and what could be done to fix the problem.Matt once again told Jeff that he would have to get in contact with the driver. Couple weeks later Jeff try to get in contact with Matt spoke to him about the situation and at one point Jeff even offered to help. Now it is September and with winter right around the corner our sidewalk is still damaged."

"Did not finish the job. Was paid in full (big mistake). Will not return my wife's calls. Poor way to do business and treat customers"