Double Tilt Sash & Door Co.
About us
Established in 1996 located in Preble County a family owned and operated company, we are a total home improvement company offering quality work with fair prices. We will travel to Darke, Montgomery, Greene, Miami, Butler, Warren, Clark, Shelby, and Hamilton counties all other areas would be considered.
Business highlights
Services we offer
Most types of home improvements inside and out
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings | 
|---|---|---|
| 92% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 8% | 
This was Double Tilt's second time to this house to install windows. First time went well, when they installed 5 windows. I called them back to install 3 more windows.To save money I agreed to do all siding removal prior to them coming out and reinstall siding after they were done. Two individuals came out to do all three windows. It took them about 5-6 hours. Windows look great compared to what was in there before, which I believe was original to the house and 25+ years old. Good quality windows and quality installation. We have four more windows to replace in the house--we'll be looking to use Double Tilt again for these.
The windows and door that we purchased have three panes of glass. We live near the interstate and it's rather noisy. Now I hardly notice! We just moved to Ohio from Florida and apparently this was one of the worst winters on record! Our old windows were extremely drafty and you could see daylight through the door. Needless to say we wanted something good! We got several estimates and went with Todd because of his Customer service quality of the windows and door and cost.
His contractors are great! They arrived on time, assessed where all the windows were and asked if I wanted them done in any special order. I asked that they do my grandson's room first. . They covered the floors and started right in. Terry, Dean and Daniel are a great team! Professional, efficient, and friendly. It took then about 9 hours to install two very large windows, 5 smaller windows and the patio door. Even though my old windows were a hunk of junk they were in there good! They went over the operation and warranty information with me and made sure to answer any questions I had. Their finish work is beautiful! They did a great job cleaning up too.
While talking to Terry I found out that they also door kitchen and bath remodel. I will definitely be getting a quote from them! I would definitely recommend them!
We went ahead and placed the order. They came back out to the house to confirm the measurements and collect a 1/3 down deposit. The windows took around 6 weeks to come in, and due to being heavily booked they were able to make it out around the 8th or 9th week. This didn't upset me too much, if anything, to me its a good sign when a company has so much business that they make take a little bit longer to schedule you... this is usually an indication that they do quality work.
Their crew was about 30 minutes late coming out the morning that we scheduled the install. This ended up being okay because I had agreed to take down the siding and blinds around the windows before they got there, and I was running a little behind myself. I'd also agreed to put back up the siding after they were finished, because I was going to need to re-cut the J-channeling around the windows. I'm always interested in learning more about DYI stuff and they were happy to entertain me and give me the step-by-step on what they were doing when I asked questions. For windows that are decent shape they do donate them to churches in a third world country (I don't remember the details exactly), but I appreciated that they took the time to take care of the windows they were taking out to help someone else.
To remove and install 5 windows it ended up taking about 4-5 hours. We were very happy with the end result of their work. They gave us instructions on how long to wait to use the windows, and instructioned us to give them a call if we felt any air leaks after a couple of days. We did notice a small pin-hole leak on one window, but I've been to busy to call them to come check it out. They left a tube of caulk with me (mainly for the J-channeling) so I may just fix it myself. We would definately work with Double Tilt again.
One of the windows came out of its track. I could not put it back in.
I left a message with the store and told them what happened.
The man guy called back later in the day and walked me through the easy steps to fix it.
He was in Hawaii and took the time to help me.
That is what I call service. He was very polite and didn't seem to mind helping me, even though it was early morning for him.
Excellent!!
Terry, the contractor, and his team were consumate professionals. They arrived when they said they would, were extremely neat and safety conscious and did everything I asked. They were originally contracted to do the windows, kitchen and bathroom. Their work was so good that I added on the second bathroom and the stairs. Terry's tile and woodworking skills are highly skilled. Todd Littleton, the owner has a great team and I would highly recommend them. They will be my first choice in any future home improvement projects.
Licensing
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