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"Fantastic job"

"I had the pleasure of working with **Rob Voytovich** from **Mr. Rooter Plumbing**, and I couldn't be more satisfied with the service he provided. Rob was **extremely pleasant, respectful, and professional** throughout the entire process. He took the time to explain everything clearly, answered all of my questions with patience, and made sure the job was done right. His reliability and attention to detail gave me total peace of mind. It’s clear he takes great pride in his work and genuinely cares about his customers. I highly recommend Rob and Mr. Rooter Plumbing to anyone looking for excellent service!"

"Jason was extremely helpful and knowledgeable i would 100% recommend to any family or friends in need of water heater help."

"Tuesday in June 2022, 4:03 PM Received a call from my wife, that our water had stopped while my son was in the shower. 4:14 PM Placed a call to Quality Water (QW) for Service. Keep in mind they are a "24 hour" service, is what they say. Customer Service (CS) said when asked, for service call charges normally is $135.00. After 4 PM is when premium rates kick in, which is $229.00 for service call (not per hour) to get back up plus parts and I said I was okay with that because I did not have water. LONG STORY SHORT: they called couldn't be out that night and put me off till next morning. They called next morning, all crew out on a big job and can't make it till tomorrow-24 hrs. service? When they did, the plumbing was way different and after they came back out to change it, again as I had before, they didn't do like I asked and leaks. Charged me $2395.00 to replace a switch & 22 gal. pressure tank - very high, but they had me over a barrel. Check the picture of the plumbing I found after they left - I trusted them for years and was shocked of how I found it when it simple came straight in down and over to the tank like a square Z to this? No written estimate or receipt, I had to call to ask for it. As a former service manager, I can tell you this service manager, Aaron did not handle this correctly at all. In pre court resolution now, and possible small claims to rectify. This from a customer that used this company for a couple decades, but first time for 911 services - no longer using unless this is cleared to satisfaction. Take my advise, don't call them for 911 services because they will rack you over the coals and are NOT true 24 hour service. There is a lot more bulleted points I could add, but won't. I am a patient person, but they blocked both my phone numbers and the owner never called to solve, only left a response on Google reviews to give him a call to resolve and want to keep their rave reviews. They have my number and if cared, could have this taken care of long ago. Unfortunately, small claims are next, if not cleared up very soon."

"In May of this year, I was referred to C Lee Plumbing Services by Home Builder. I contacted them because water was overflowing from my 2nd Floor to my 1st Floor. Some on came out on May 28th and informed me that my branch line was clogged. I was charged 285.64 to clear this line in my basement. Once this service was provided I was told that their is a 1-year guarantee on service provided. Earlier this week I contacted C Lee Plumbing Services again because I could see that this line was clogged again and I requested that someone come out and unclog the same branch drain as before.  On 12.11.19 Taylor Lee came out , looked at the problem and stated that the branch drain was not the issue. He continued to state the issue was actually from the Main Drain and quoted 415.00 to clear the main drain. I declined the service and paid 59.00 for the service call. Taking this information I shopped around and found another Plumbing company to clear the main line because this is what Taylor Lee from C Lee Plumbing Services stated was needed. I contacted Sal's Heating and Cooling to clear my main drain line. Sal's Heating and Cooling sent some one out the next day. After snaking the main line drain they informed me that this was not the issue. They then proceed to investigate the issue more an found that the issue was the branch drain ( that should have been covered by my one year guarantee from C Lee Plumbing Services) and not the main drain. Sal's Heating and Cooling promptly cleared the branch line and provided an invoice that said, "Snaked the main sewer ran snake all the way out. Still holding after in the floor sink. Found secondarycleanout located in addition. Snaked from there as well and opened up the sewer. Recommended to the customer if problem continues to snake and camera. At this point seems to be soft blockage. Maybe at wye." I sent this information to C Lee Plumbing Services and was told that Sal's Heating and Cooling did not perform the Services that they stated on the invoice that they did. I was told by the Office Manager that I was being dishonest and was told that they would need someone from Sal's Heating and Cooling needed to call them. I do not know why this came up. I am not sure if it was because of a personal physical discrepancy or what. They would not call the other company. I called Sal's Heating and Cooling and they stated that as a policy they do not call other plumbing companies but agreed that they put what happened on the invoice. In summary my issue is that over the last two days 371.12 in funds have been allocated to a service from Sal's Heating and Cooling that I was told was guaranteed for one year at no additional charge by C Lee Plumbing Services."

"Matt does great work at a great price. Took care of all my plumbing issues and had my water running again in no time. You won't find a better plumber."

"Last year I wanted to install a new digital thermostat in my house. I bought the thermostat I wanted from Amazon. I called Sal's Heating & Cooling, Plumbing & Sewer to see if they could do this under a Groupon offer. They said they could, so I bought a Groupon For Sal's Heating & Cooling, Plumbing & Sewer for a service call plus one hour of labor. When I called back to make the appointment with Sal's, they said there would be an additional several hundred dollar charge for the thermostat. This was not revealed on the initial call. needless to say, I used a different company. But, I was still stuck with a Groupon that I could not use. So, last week a laundry drain backed up and I thought I would use the Groupon for Sal's. I called Sal's to see if they would honor the Groupon and would be able to do the job. They said yes and yes. When the technician got to the house, he said it would be an additional $350 to clean the drain. Sal's said the Groupon was good only for a house call and 1 hour of troubleshooting. The Groupon says o1 hour of labor. I will never use Sal's Heating & Cooling, Plumbing & Sewer company for anything. I would recommend you NEVER use Sal's Heating & Cooling, Plumbing & Sewer for any reason. They are unscrupulous at best!"

"They found matching siding to replace the piece that was blown off. As well as fixing a lot of our eaves."

"We needing to replace a broken furnace in our new home recently (11/22/2021). Our home warranty would not cover it because the owner Scott told them it didn't work at all (the heat exchange was cracked) and the unit still powered on and the blower worked. However because he told them that they would not cover it. This was the start of winter so I had no choice but to have the unit financed so they would replace it at my expense instead of going through the home warranty. I paid $4k for a unit that pushes about 1/2 the BTU of my old unit and from what I can tell sells for about $1,500. It isn't even rated for the area its covering. Then it took hit "technicians almost an entire day to install it and get the thermostat working. They eventually had to call what seemed to be a senior tech over to help them. Once it was done we realized a few weeks later that we were smelling stagnant air from the basement and I examined the area and found they had cut out and removed the return duct and never reinstalled it on the new unit. So it was pulling air from the basement and our return was CUT out with the support pieces still hanging and a big hole in the basement duct. I called to get the return put back in and was told Scott would need to take a look. He came out and weeks later had still not called me to setup getting the work done. I called back again and they got ahold of Scott and he quoted me like 1800 or something stupid. This install was not just improper but has been deemed unsafe by the county inspector. Thye have been notified to fix this immedietly to be code compliant and be able to use it again. As of about 2 weeks ago we still have not heard from them about when they will resolve this."