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Northern Basement Systems

4.33(

Customers say: Quick response

28 local quotes requested

15 years of experience

Northern Basement Systems, is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade, combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests and make their concerns the basis of our business.

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

Eddie R on January 2023

Adirondack Basement Systems, Inc.

4.72(

Adirondack Basement Systems, Inc.

4.72(

Customers say: Super punctual

72 local quotes requested

27 years of experience

With over 25 years of professional experience, Adirondack Basement Systems is an upstanding Accredited Business with the Better Business Bureau, and members of Capital Region Builders and Remodelers Association! We have a fully trained staff to help you with all of your waterproofing, foundation support, concrete repair, and crawlspace needs. We provide free estimates and lifetime transferable warranties. If your basement is in need of care and attention, we're only a phone call away! We look forward to serving you! If you are planning on finishing or refinishing your basement, call us before you begin your project. We want to help you to protect your investment by making sure that your damp basement is dry all the time. Adirondack Basement Systems is an upstanding Accredited Business of the Better Business Bureau, and members of Capital Region Builders and Remodelers Association, National Association of Home Builders, and New York State Builders Association.

"It was a complex project. They were very careful with their procedures and raised sunken concrete sections next to the house and around a pool to allow for drainage. They filled the major cracks. They were courteous and on-time over several days. After many years the water in the basement problem has been resolved."

Robert D on September 2018

"It was a complex project. They were very careful with their procedures and raised sunken concrete sections next to the house and around a pool to allow for drainage. They filled the major cracks. They were courteous and on-time over several days. After many years the water in the basement problem has been resolved."

Robert D on September 2018

Pribble Excavating

Pribble Excavating

Pribble Excavating is an established business with experienced equipment operators and a variety of equipment and tools to get the job done efficiently. No problems... only solutions!

C & E Handymen

C & E Handymen

11 years of experience

We are a growing company, only 3 employees right now but we still get the job done. We are open to schedule and job on our list of what we can do. We take cash or check, credit cards soon.

JCS Mechanical

JCS Mechanical

15 years of experience

20 plus years in the plumbing/heating, HVAC, A/C, DDC controls, air testing, renovations and remodeling buisness. Electrical wiring along with control wiring. Drainage issues, run or cleaned. One call will cover it all.

Advantage Construction & Contracting

Advantage Construction & Contracting

25 years of experience

We are a full service builder and contractor specializing in residential and small commercial projects.

Grounds Scapes Inc

4.36(

Grounds Scapes Inc

4.36(

Customers say: Quick response

39 years of experience

Service provider example - 8-12 employees. No subs. 26 years in business. Ground scapes strives to not only meet, but to excel in all your outdoor landscaping, irrigation, lighting and hardscape projects. We have been offering services to the triad and triangle areas since 1986. Additional fax -(336) 270-5004. Additional phone number - (336) 214-2121.

DELPHIA EXCAVATING

DELPHIA EXCAVATING

39 years of experience

~~Is Family owned and operated ~~ We do all aspects of Excavation and Property Management. Commercial, Agricultural and Residential Site work, Driveways, foundations water and sewer connections, septic systems, demolition, landscaping, Snow removal, manure pits, Pond ( cleaning and new) Landscaping, Plowing,Chain Saw Work, Sanding, Tree Removal, Stump Grading, Driveways, Lawn Care, Top Soil, Seeding & Mulching, Brush Hogging. Etc.... The list goes on and on. Also deliveries of topsoil, fill, gravel stone , sand and other aggregates We do it all, Big or small. with the best value, quality workmanship, and professional services ! Over 25 years experience. ~~ Insured ~~ Delphia Excavating LLC

Fuller Excavating

4.00(

Fuller Excavating

4.00(

Customers say: Quick response

Recommended by 100% of Angi customers

Family owned and operated. Additional DBA - Fuller, Steven E. Excavating Inc. Additional address - PO Box 386, Keeseville NY 12944.

ADVANCED BASEMENT TECHNOLOGIES

2.00(

ADVANCED BASEMENT TECHNOLOGIES

2.00(