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In most cases, line wires are located at the bottom of a panel or device, while load wires are located at the top. Line wires are generally black, while load wires are typically red or black. To tell for sure, you can use a multimeter or volt pen to test the wire. A live or line wire will always carry a charge, while a load wire will only carry a charge when it’s in use.

If one plug in your outlet works but the other doesn't, it could be due to a few reasons. The outlet might have a loose or damaged internal connection on the non-working side. Another possibility is that the outlet is a split receptacle, with one half controlled by a wall switch that might be turned off. Additionally, debris or damage inside the non-working plug could prevent a proper connection. If you can't identify the issue, remember to prioritize safety. Replace the outlet or consult a professional electrician to ensure safety and proper functionality.

You should hire a licensed electrician who is insured to perform any electrical work on your home, including lighting installation. States have different requirements for licensing and certifying electricians, so use Angi’s state licensing tool to review local guidelines.

Here are a few questions to ask electricians before hiring:

• How many years of electrical experience do you have?

• Are you licensed, bonded, and insured?

• Do you work with subcontractors?

• Do you provide a guarantee or warranty on your work?

• What is the timeline for completion?

• How do you handle change orders?

• Can you provide at least three customer references?

Provided you leave the switch in the off position, your broken bulb shouldn’t be drawing any power. However, there’s always the risk that the switch is turned on by accident, potentially causing electrical damage or even a fire. Plus, broken glass in the home is never ideal. For safety, it’s a good idea to remove broken bulbs as soon as possible. If you’re in doubt, a local lighting professional can help you remove the bulb safely and quickly.