"Outstanding! Over a 17 year period on a previous house, I had hired dozens of contractors to remodel, install, fix, and service various aspects of that house – and Duane & Neal Carr are, by far, the most honest, straightforward, value-conscious, reasonably-priced, and dependable contractors whom I have ever worked with. From the first minute of hearing Duane talk about his HVAC recommendations for my home, I knew that I was talking with one of those very rare contractors who are singularly-focused on making sure that his quote reflected the absolute maximum value for the dollars that I would be spending for the new equipment. And he explained where these savings are found. You owe it to yourself to make Prime Heating & Air one of the two or more quotes you get for any HVAC work that you need done. I think you will agree with me that Duane & Neal are offering a customer experience that reflects integrity & values that are in short supply among today's contractors."
We are committed to HVAC excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Joe did an excellent job cleaning my Buderus unit. He explained what was being done and why. He also explained how the system operates and the best way to use it. Also left it that I may call with any questions or concerns."
"Don is very knowledgeable of the appliances he works on. I trust his talent and opinions on what should be done to correct any problems with the appliance. He is the only appliance repair service that responded to my call within 24 hours. Any other one I tried would have a week or two wait time before they would come out. I found a new appliance repair guy in Don. I will without a doubt call Don should I need any other repairs."
"The crew arrived exactly when they said they would. We had been given a range of what the job would cost. When the work was complete we were billed the lowest amount in that range. I was so grateful to have the project completed on time and for a reasonable cost that was half of another electricians estimate. I will call JP's Best Electric anytime I need an electrician in the future!"
"They replaced my central air conditioning and hot water heater. Great process, good people. Very patient, answered all my questions (I was an engineer, so you know there were a lot of specific and obscure questions). Not the lowest price, but when it comes to making sure that the job was done correctly (and excellently) the first time, they were very well worth it!"
"Alex is great! My AC went out late on Sunday just prior to a stretch of 90 degree days. He called promptly after being contacted and was on site shortly afterward. Fortunately he had the needed part and got the AC working again within a couple of hours. Alex is friendly and knowledgeable and I would recommend him for any HVAC needs."
"They are very well oiled machine they have great communication skills . Everything is always ready to go with no problems i would highly recommend this property management company to all my HOA'S and homeowners"
MURRAY'S HEATING & AIR CONDITIONING \n\nServing Onondaga County for over 35 years!\n\n We have everything you need when it comes to HVAC, including ventilation, air quality, heating and air conditioning service, and new installations. We service, install, and repair forced air, hydronic, central air conditioning systems, mini splits, and heat pumps. Here at Murray's Heating & Air Conditioning, it has been our pleasure to serve the community for more than 35 years. We've been committed to offering quality products and service since the start. Some features that make your choice an easy one include neat, professional installers, and family operation with the Golden Rule philosophy. In addition, we offer assistance with rebate and warranty paperwork if necessary, free estimates, attractive financing packages, and a truly genuine desire to make you a happy customer for many years!
Heating and Air Conditioning questions, answered by experts
A window AC unit is not completely silent. You’ll hear the sound of air blowing, and if you put your ear right up next to the unit, you may hear a slight hiss or gurgle as the refrigerant flows through the system. That said, if your system is making a running water sound, a loud banging sound, a grinding sound, or physically vibrating, you may be facing an issue or malfunction with your AC unit.
Yes. In fact, not only are AC tuneups worth it, but they’re actually necessary to keep your air conditioner in good condition, improve its efficiency, and potentially prevent major damage. Experts recommend getting a tuneup at least once per year. In most cases, you’ll want to schedule it during the spring so that you can address any issues before the hottest months of the year.
Unfreezing an AC unit is not a DIY project unless the problem is a dirty air filter. Changing out an air filter is easy for homeowners, but otherwise, trying to repair ductwork, refill refrigerant, or replace a blower fan motor are tasks best left to the pros. Otherwise, you could cause further damage to your cooling system or even harm to yourself.
No. Your furnace does not run your air conditioner. Both units use the same system of ductwork to move conditioned air throughout your home, but you can have a furnace without having an air conditioner and vice versa. Furnaces are only for heating your home. You can buy a system that does both, however, like a split system or a heat pump (yes, heat pumps cool, too).
You can buy a house with a 15-year-old HVAC system if you inspect the system for performance and budget for a replacement within the next three years. You can also negotiate the price with the sellers. Ask to look at the unit’s maintenance records and energy bills for the last two years to determine the shape of the HVAC system and its operating costs. Spend time in each room of the house to gauge if the HVAC keeps the home at a consistent temperature throughout.
The Solvay, NY homeowners’ guide to heating and air conditioning services
From average costs to expert advice, get all the answers you need to get your job done.
A central air system is great for someone looking to cool and heat their home all year round. Even if your home uses baseboard heating, you can still make the switch. Read on to learn more about adding central air to a baseboard-heated house.
Try these 12 top tips to keep your air conditioner working at maximum efficiency. Stay cool, and minimize energy costs with this expert air conditioning advice.