"Outstanding! Over a 17 year period on a previous house, I had hired dozens of contractors to remodel, install, fix, and service various aspects of that house – and Duane & Neal Carr are, by far, the most honest, straightforward, value-conscious, reasonably-priced, and dependable contractors whom I have ever worked with. From the first minute of hearing Duane talk about his HVAC recommendations for my home, I knew that I was talking with one of those very rare contractors who are singularly-focused on making sure that his quote reflected the absolute maximum value for the dollars that I would be spending for the new equipment. And he explained where these savings are found. You owe it to yourself to make Prime Heating & Air one of the two or more quotes you get for any HVAC work that you need done. I think you will agree with me that Duane & Neal are offering a customer experience that reflects integrity & values that are in short supply among today's contractors."
We are committed to HVAC excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Joe did an excellent job cleaning my Buderus unit. He explained what was being done and why. He also explained how the system operates and the best way to use it. Also left it that I may call with any questions or concerns."
"Don is very knowledgeable of the appliances he works on. I trust his talent and opinions on what should be done to correct any problems with the appliance. He is the only appliance repair service that responded to my call within 24 hours. Any other one I tried would have a week or two wait time before they would come out. I found a new appliance repair guy in Don. I will without a doubt call Don should I need any other repairs."
"The crew arrived exactly when they said they would. We had been given a range of what the job would cost. When the work was complete we were billed the lowest amount in that range. I was so grateful to have the project completed on time and for a reasonable cost that was half of another electricians estimate. I will call JP's Best Electric anytime I need an electrician in the future!"
"They replaced my central air conditioning and hot water heater. Great process, good people. Very patient, answered all my questions (I was an engineer, so you know there were a lot of specific and obscure questions). Not the lowest price, but when it comes to making sure that the job was done correctly (and excellently) the first time, they were very well worth it!"
"Alex is great! My AC went out late on Sunday just prior to a stretch of 90 degree days. He called promptly after being contacted and was on site shortly afterward. Fortunately he had the needed part and got the AC working again within a couple of hours. Alex is friendly and knowledgeable and I would recommend him for any HVAC needs."
"They are very well oiled machine they have great communication skills . Everything is always ready to go with no problems i would highly recommend this property management company to all my HOA'S and homeowners"
MURRAY'S HEATING & AIR CONDITIONING \n\nServing Onondaga County for over 35 years!\n\n We have everything you need when it comes to HVAC, including ventilation, air quality, heating and air conditioning service, and new installations. We service, install, and repair forced air, hydronic, central air conditioning systems, mini splits, and heat pumps. Here at Murray's Heating & Air Conditioning, it has been our pleasure to serve the community for more than 35 years. We've been committed to offering quality products and service since the start. Some features that make your choice an easy one include neat, professional installers, and family operation with the Golden Rule philosophy. In addition, we offer assistance with rebate and warranty paperwork if necessary, free estimates, attractive financing packages, and a truly genuine desire to make you a happy customer for many years!
Heating and Air Conditioning questions, answered by experts
While most air conditioners can last between 10 and 20 years, they will only last this long (or longer) if properly taken care of. Routine maintenance and inspections help keep your AC unit running in tip-top shape but understanding what factors will decrease its lifespan will also help keep your unit running cool.
Some things that shorten your AC’s lifespan include:
Extreme outdoor conditions, like high humidity or extensive salt spray
Improper installation
Extended run times, either by the unit being too small or the thermostat setting too low
Not performing required maintenance
Yes, adding central air can increase your home value by as much as 10%. Generally speaking, prospective buyers prefer a central AC system over a ductless system or room-by-room AC units. That’s because central air conditioning blends into the home easier than individual room air conditioners and typically has less equipment to maintain.
Replacing an HVAC system does not always include new ductwork. The decision depends on the condition of your existing ducts. If they are in good shape, correctly sized for the new unit, and meet current standards, they can often be reused. However, if the ducts are damaged, poorly designed, or improperly sized, they will likely need to be replaced or upgraded to ensure the new system operates efficiently. An HVAC contractor will assess your ductwork and recommend the best course of action. Typically, ductwork is purchased separately, and a full replacement will add to the overall project cost.
Yes, a mini split AC system can replace central air—and quite easily, too. Since mini splits don’t require ductwork, homeowners can convert their central air system to a mini split to save money and energy. Consult with an HVAC professional to learn more about the process of replacing your central air with a mini split.
It’s not customary to tip HVAC technicians, and most professionals won’t expect it. However, it’s a nice way of showing your appreciation for the work they do, especially if they come out in inclement weather or on a weekend or holiday to fix an emergency issue if your heat or AC goes out in extreme temperatures. A good tip would be between 10% to 20% of the total bill, depending on how above and beyond the tech goes for your repair and on the total cost of your HVAC repair or service. For something like a routine tune-up or scheduled maintenance, tips aren’t expected.
The Solvay, NY homeowners’ guide to heating and air conditioning services
From average costs to expert advice, get all the answers you need to get your job done.
A central air system is great for someone looking to cool and heat their home all year round. Even if your home uses baseboard heating, you can still make the switch. Read on to learn more about adding central air to a baseboard-heated house.
Try these 12 top tips to keep your air conditioner working at maximum efficiency. Stay cool, and minimize energy costs with this expert air conditioning advice.
