"Outstanding! Over a 17 year period on a previous house, I had hired dozens of contractors to remodel, install, fix, and service various aspects of that house – and Duane & Neal Carr are, by far, the most honest, straightforward, value-conscious, reasonably-priced, and dependable contractors whom I have ever worked with. From the first minute of hearing Duane talk about his HVAC recommendations for my home, I knew that I was talking with one of those very rare contractors who are singularly-focused on making sure that his quote reflected the absolute maximum value for the dollars that I would be spending for the new equipment. And he explained where these savings are found. You owe it to yourself to make Prime Heating & Air one of the two or more quotes you get for any HVAC work that you need done. I think you will agree with me that Duane & Neal are offering a customer experience that reflects integrity & values that are in short supply among today's contractors."
We are committed to HVAC excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.
"Joe did an excellent job cleaning my Buderus unit. He explained what was being done and why. He also explained how the system operates and the best way to use it. Also left it that I may call with any questions or concerns."
"Don is very knowledgeable of the appliances he works on. I trust his talent and opinions on what should be done to correct any problems with the appliance. He is the only appliance repair service that responded to my call within 24 hours. Any other one I tried would have a week or two wait time before they would come out. I found a new appliance repair guy in Don. I will without a doubt call Don should I need any other repairs."
"They replaced my central air conditioning and hot water heater. Great process, good people. Very patient, answered all my questions (I was an engineer, so you know there were a lot of specific and obscure questions). Not the lowest price, but when it comes to making sure that the job was done correctly (and excellently) the first time, they were very well worth it!"
"Alex is great! My AC went out late on Sunday just prior to a stretch of 90 degree days. He called promptly after being contacted and was on site shortly afterward. Fortunately he had the needed part and got the AC working again within a couple of hours. Alex is friendly and knowledgeable and I would recommend him for any HVAC needs."
"They are very well oiled machine they have great communication skills . Everything is always ready to go with no problems i would highly recommend this property management company to all my HOA'S and homeowners"
MURRAY'S HEATING & AIR CONDITIONING \n\nServing Onondaga County for over 35 years!\n\n We have everything you need when it comes to HVAC, including ventilation, air quality, heating and air conditioning service, and new installations. We service, install, and repair forced air, hydronic, central air conditioning systems, mini splits, and heat pumps. Here at Murray's Heating & Air Conditioning, it has been our pleasure to serve the community for more than 35 years. We've been committed to offering quality products and service since the start. Some features that make your choice an easy one include neat, professional installers, and family operation with the Golden Rule philosophy. In addition, we offer assistance with rebate and warranty paperwork if necessary, free estimates, attractive financing packages, and a truly genuine desire to make you a happy customer for many years!
Heating and Air Conditioning questions, answered by experts
While it is possible to add Freon to your AC unit yourself, it is not recommended. In fact, the U.S. Environmental Protection Agency (EPA) prohibits the handling of Freon without a license. Freon is a dangerous gas that can cause irreversible damage to your AC or yourself if not installed correctly. It is worthwhile to hire a professional to add Freon to your AC.
Both evaporator coils and condenser coils are recyclable and contain valuable, sellable metals such as copper and aluminum. Not only is it more earth-friendly to take them to a local metal recycling facility, but you can also trade them in for cash. Also, once the coils are removed from the system, they won’t have any traces of refrigerant, so you won’t have to arrange for recycling Freon or R-410A unless you’re disposing of the entire AC system.
To find a reputable HVAC company, start by researching providers in your area. Look for companies with mostly positive online reviews and check the Better Business Bureau’s website for customer complaints. Next, verify their credentials. Rule out any companies that aren’t licensed, as this is a requirement in some states and municipalities, and confirm they are insured. Once you have a shortlist, contact each professional to ask key questions: How many years of experience do you have? Do you hold any third-party certifications? Do you have experience working on my specific type of HVAC system or brand? Can you provide references? What is your per-hour pricing? Do you offer maintenance contracts for ongoing savings? Do you provide a warranty for your work?
Most experts recommend getting three to five HVAC quotes from licensed, insured, reputable local heating and cooling companies. Getting multiple detailed HVAC quotes (but not too many) lets you compare the equipment, services, and prices of several contractors without being overwhelmed by options. It can also let you see if one contractor’s prices are much higher or lower than the others and give you a chance to ask for clarification. That way, you can weed out any contractors who aren’t providing quality services or materials and find the company that best meets your budget, quality requirements, and long-term goals.
The Solvay, NY homeowners’ guide to heating and air conditioning services
From average costs to expert advice, get all the answers you need to get your job done.
Get expert insights on radiant heating repair cost, including average prices, cost factors, and ways to save. Learn what impacts your radiant heating repair bill.
If certain rooms in your home run too hot or too cool, a duct booster fan may help with the issue. Learn the costs to expect from duct booster fan installation.
What is an air source heat pump, and is it right for you? Air source heat pumps are an effective and efficient home climate control solution. Read on for more information.
Your air conditioning unit is a lifesaver during those blisteringly hot summer months, but common air conditioning mistakes may be increasing your energy bill and decreasing overall efficiency. Read on to learn how to avoid them.
