Approved Pro
Simply Ductless
Heat Pump Installation and Replacement, Heat Pump Repair or Service, Commercial Heat Pump Installation or Replacement Service,
About us
Simply Ductless is Central New York's premier Heat Pump specialists. Offering the highest quality in products, installation, advanced troubleshooting and repairs. Call us today!
Business highlights
10 years of experience
Services we offer
Commercial Heat Pump system application, design, installation and service, Energy efficient system design, Residential Heat Pump system application, design, installation and service
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.935 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 3% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 35 reviews
Sue B.
Nov 2023
Heat Pump Repair or Service
Mitchell did a great job of cleaning our two units ,both the compressors and the inside headers. He was very professional and did a thorough job. We love the whole team and definitely would give them a five star referral to anyone who may be interested in getting their help to install, repair or maintain their heat pumps .
Jodi M.
Jun 2019
Love Joe he's so easy going. I also had him clean the compressor on my business coolers. He fixed one when it went down. He just happened to be at my business.
Chrissy S.
Apr 2019
Joe is the man!! I will be calling him for every job that I possibly can. Easy to schedule, knowledgeable, professional, personable... 15/10 would recommend.
Richard M.
Mar 2019
Joe did an excellent job cleaning my Buderus unit. He explained what was being done and why. He also explained how the system operates and the best way to use it. Also left it that I may call with any questions or concerns.
Angelo V.
Mar 2019
they had to come back next day as they were unable to find part which was ok but were late both days. charged extra 50.00 for distance traveled which was not mentioned until after bill was made up. had to order one part and asked me to install after it arrived so as not having to pay another service call-was wrong part but they said it should work-said it was dealers fault and they would send me another.
Response from Simply Ductless
"Responded to his no heat call same day. The customer was told that we could respond late in the afternoon and would receive a call when in route as we were busy with the ongoing snow storm. We did not have a manufacturer specific part for his furnace so a close alternative was adapted to provide heat for the night as supply houses were closed. The following morning we had difficulty finding his part in town and called to inform him we were running late. A final part needed to be special ordered and would come in 2 days. He asked if he could install this part himself as his son is an electrician to avoid a second service charge."
Vince M.
Mar 2019
Very professional, diagnosed problem immediately and when complete we were very satisfied.
Melinda P.
Jun 2018
Heat Pump Repair or Service
PAULA B.
Apr 2018
Joe came fast, fixed the problem, explained to me in detail how it happened and options going forward. He is very knowledgeable and generous with his info.
Geoff D.
Jan 2018
Geoff D.
Dec 2017
Burgard A.
Dec 2017
prompt response, clear communication, friendly and helpful technician, good work: overall excellent service.
Petru P.
Dec 2017
Very nice and professional team.
Richard C.
Nov 2017
joe was knowledgeable and effient thats what i needed thank you
Sarah D.
Nov 2017
I am so glad I found, Joe! He recently diagnosed a kitchen sink leaki issue and repaired it quickly. Yesterday, he installed a tankless hot water heater with which I am very pleased. He is professional, courteous, personable, and knowledgeable. I have already discussed another project for which I plan to hire him. I highly recommend Joe.
Kimberly N.
Nov 2017
Very decent people, great with informing you on what's going on and what needs to be addressed.
Samantha B.
Nov 2017
Joe did a great job! He called to let me know he was running a little late. He got out furnace running, performed a safety check, and explained thoroughly everything he did. He was knowledgeable, efficient, and honest.
Kyle D.
Oct 2017
Prompt, courteous, and knowledgeable service. Highly recommended.
Carol S.
Oct 2017
They are wonderful to work with. Very prompt, professional,and stayed until the job was completed even on a Friday night. They stayed well after dinner time. Excellent work and work ethic.
Sara K.
Jul 2017
We had a surprise issue with our water heater. Joe diagnosed the problem and articulated it well. He took the time to explain what he was doing, and also helped us navigate our system better.
Mary W.
Jun 2017
Called me when he knew he was running late (very considerate). Repaired kitchen drain pipe quickly. Nice to know someone who is knowledgeable, conscientious, and local! Would definitely hire again and recommend to others.
Paula A.
Jun 2017
I appreciated the fact that after Joe was finished with the job, he took the time to show me some things about it--it was installation of a new faucet--that I wouldn't have known otherwise, involving how to clean the little filters and what this little odd piece was that came with it, I would have had no idea what it was for and probably would have thrown it out.
Vaughn S.
Apr 2017
really came and try to keep the project in the price budget that i had and did it really skillfully
Michele F.
Feb 2017
Joe was great. Not only did I get a call within 2 minutes of submitting my online plea for help, he was a pleasure to work with. One of our copper lines to the kitchen faucet had broken. He fixed it and replaced the other one, replaced the faucet (original cause of a leak), and repaired the under sink drain that had been duct taped and wired. His work was excellent, and he worked quickly. We will definitely have him back.
Alyssa S.
Nov 2016
Joe was really friendly and knowledgeable. He replaced the boiler and hot water heater in my home. So glad I went with him!
Kathleen C.
Oct 2016
Very friendly and did a great job.
Licensing
State Contractor License Requirements
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FAQ
Simply Ductless is currently rated 4.9 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Simply Ductless accepts the following forms of payment: CreditCard
Yes, Simply Ductless offers free project estimates.
No, Simply Ductless does not offer eco-friendly accreditations.
No, Simply Ductless does not offer a senior discount.
No, Simply Ductless does not offer emergency services.
No, Simply Ductless does not offer warranties.