Get matched with top septic tank pros in Scipio, NY

"Short and to the point. Adam, Josh and office staff - YOU "GUYS ARE GREAT!!! I waited over 90 days with my review to see how well your equipment and CS worked. I was NOT disappointed. You put up with my many amateur questions with incredible patience and answered them all. The unit works great - I now have "soft" water. THANK YOU !!! Will recommend you to anyone that needs to improve their water."

"Lucas Excavation did a great job. I had a five star experience using this company. Jeff was very easy to work with. All aspects of project were done to my exact specifications."

"as advertised"

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

"We had a water issues in our basement for many years so I called several places to get a quote for the repair. Ron came and explained me clearly what's the issue was and offered much reasonable price for the repair than any other places. The day for the repair went smoothly. All the workers were professional and got their job done. This was done 2 years ago and I haven't see any water issues ever since. Ron is knowledgeable and easy to talk to, I would highly recommend this company to fix your water issues in a basement!"

"The original quote was given as $211 to install the faucet I had purchased, which was a lot, but the RR man wouldn't install the faucet until the sink was repaired by another contractor. (There was no interference between the sink and the faucet.) The agreement was made to return two days later. The sink was repaired (reattached to the granite)but the installer wanted it to set before re-connecting the drains and garbage disposal. The Roto Rooter guy appeared the next day, installed the faucet and re-connected the drain and garbage disposal, presenting a bill for $411, for less than an hour of labor, with a charge of a few dollars for shut off valves, which was part of the $211 faucet installation. I am completely appalled that, for the expense of 45 minutes of labor, I am charged at a rate of $548 per hour. My wife paid the bill by credit card, as I was at work, could not protest this outrageous charge. When contacted by Roto Rooter to review the work, I complained and asked to be called, but have not recceved any calls from them. I strongly urge anyone who needs plumbing services to avoid this outrageous rip-off company."

"Excellent work great rates"

"Do not call this company! Call your local municipality first. My 75 year old mother-in-law had a basement floor drain back up late the night of June 20. Called Mr. Rooter and they came the next morning. They charged 270 dollars to clean from the house to the sewer. The town and the county will do this for free. Then because this did not solve the problem they "snaked" inside the house using a spear head and partially cleared up the problem. They claimed that there was a calcium blockage that could not be cleared and quoted a price of about $3,700.00 to jackhammer and replace a pipe in the house. They never tried a different cutter on the snake. While snaking, they left a huge smelly flooded mess in the basement. Did not try to clean it. The next day the floor drain backed up again. Long story short, after talking to neighbors, we called the county and they came and cleaned from the house to the street using better equipment than Mr. Rooter did. Then we called a reputable plumber who snaked the inside of the house with the proper tools. The calcium blockage was actually grease that was easily cleared with a cutter head on the snake. Each person we spoke with were surprised that Mr. Rooter did not try to use a cutter on the end of the snake. They were not surprised that Mr. Rooter was looking to dig up the basement and replace a pipe to the tune of 3,700 dollars. Apparently they have a reputation. We also tried to contact Mr. Rooter with our concerns and were told a supervisor would call us. After making several calls, we were finally connected to a supervisor 13 days after our first attempt to speak to someone. He ended up telling us we had to talk to his boss. Still waiting to hear from him. I guess they are going to drag it out past the 30 day satisfaction guarantee. I don't exactly know that their 30 day satisfaction guarantee is, but we are not satisfied with them."