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"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

"When my husband and I purchased a retirement home in New York, we had no idea how to go about finding the right person to do our remodel, especially since we lived in another state. Luckily, my husband found Larry Becker of Maple City Contracting on Angie's list after a bad encounter with a shyster for lack of a better word. Mr. Becker is a highly honest, knowledgeable, and excellent contractor. Not only that, but he actually communicates with his clients. Communication for us was key; we knew the work was going to be extensive and that we couldn't do it all at once, but Mr. Becker worked us into his busy schedule and responded to every one of our emails, and believe me, we sent a lot. For all these reasons and more, we found Larry's professionalism to be off the charts. He is someone you can definitely trust. Furthermore, he and his crew do outstanding work. The craftsmanship is laudable and meticulous. Being a lover of HGTV, I had many ideas and wanted things done right. After all, we were paying for a contractor's expertise, so that's what we expected, and with Maple City Contracting, that's exactly what we got. I could go on and on about how awesome are experience was and still is with our contractor as we approach the final stages of our remodel, but I'd rather just end by saying that everyone who has seen the interior of our house, admires the carpentry and wants the name of our contractor. Mr. Becker and his team's work speak for itself. I'd give him three thumbs up, but I only have two!"

"My mother paid almost $6000 for a comprehensive energy review from Home Comfort about 4 years ago. This winter, she had a huge ice dam that caused damage inside. I called Home Comfort to investigate and they initially responded immediately, made an appt to come and then never showed, never returned my calls."

"You guys are GREAT. You showed up on time.You respected my home and did a fabulas job on my counter top and new sink also put in an outside faucet. It is so hard to find good help today We appriciate you.ThankYou so much. I would recomend you to anyone looking for good help."

"I rented for seven years. It was a constant nightmare. No pest control, maintenance requests are just ignored or months late, rent hikes are constant. Total scum lords. Rent hikes costed me $700 monthly ($100 more each year) Told me to pay for my own pest control for the rodents and roaches at this property and won’t pay me back (totally breaks the law and doesn’t care) Using rent fixing as well. Run for the hills, hopefully these terrible deplorable peoples will shut their doors soon."

"Excellent job on replacing roof on 100+ year old home. Conscientious and dependable. Follows through on projects and makes sure customer is happy. Would gladly use them again."