Get matched with top drain pipe installers in Salem, NY

"These guys are efficient and use top notch piping and fittings for the job!"

"What a great team I had. First Jim on electrical was terrific two new outlets each on their own circuit installed, very neat and professionally done. Next came the installation crew of Tim and Dan, these two are machines. They got right to work trenching the perimeter and then installing the drainage channel. Start to finish job completed in roughly six hours. Job site was left cleaner than I expected when dealing with concrete dust. Won’t know how it all works until water table rises but very impressed with the quality of the work and the people doing it. Thanks to all of you again."

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

"It’s been 5 months since Todd and his crew encapsulated my crawl space but I wanted to wait to give a comprehensive review of their services and the outcome of their work. The short answer is: I’m thrilled! Here’s the story: Last summer I bought a small home which has a crawlspace. As soon as the weather turned humid I noticed a distinctly musty/earthy odor. When I had central air installed, all it did was exacerbate the situation by blowing the air from the crawlspace all over the house. To say I was distressed is an understatement. I wasn’t sure encapsulation was the answer but after calling around and doing some online research there didn’t seem to be any other obvious solutions. While I had built one new house (full basement) and gut renovated another (slab foundation) I found myself in new territory with an older home (60s) and a crawlspace. Doug came in and did a consultation. I had a lot of questions and deep dove the technical details. I’m sure it was trying for both Doug and Todd, but every question I had was answered promptly and thoroughly (something other companies failed to do). I decided to go for a full encapsulation solution with a commercial humidifier, drain, and some underlayment in particularly rough areas. Todd (and his assistant Kyle) did outstanding work and every unexpected issue they encountered was handled quickly and professionally. When they found rotting wood forms that were left from when the concrete supports were poured, they pulled them out. When they found some rough areas of construction debris around the perimeter, they cleaned that out. And when Todd found some minor seepage in the corner of the crawlspace that he traced it to the outside where a downpipe was punctured and draining too close to the house, he went and bought some new downpipe and repaired it--charging me just for the materials. To say that these guys went above and beyond is an understatement. Any homeowner knows that feeling of having made a horrible mistake and I wasn’t sure the crawlspace issue could be fixed. Not only did Todd and his crew do an amazing job but they put me at ease throughout the process. They were punctual, tidy, thorough and just generally great to work with. I couldn’t recommend them more highly! (Now if only I could find other contractors who are just as good…) P.S. The other reason I waited so long to write a review is that in my particular situation, there is little separation between the air of the crawl space and the rest of my small house. So after it was first encapsulated, there was a strong smell of… well kind of a mix between plastic and dryer sheets. It was not terribly unpleasant but distinct and noticeable (and I’m very sensitive to smells). If anyone else experiences this, I recommend buying a large fan for the crawlspace and using it periodically to move the air from the crawlspace out of the house and move fresh air in. (I bought a cheap contractor fan that pivots upwards and put it on a smart home remote). Over the course of a few months it dissipated and I’m thrilled to report that I don’t notice it at all now."

We pride our company on reliability, great communication, integrity, and quality work. We are experts in our trade and will do our best to keep you as educated as we can on your particular task or project. We look forward to earning your business!

With 15 years of experience, we take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer need. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

"Came as scheduled. Installed new heater in restricted space. Did a great job."

"Installation went fine. Installer explained use and care of insert. Would easily use again.
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"Overall experience, from visiting their site to select the granite, scheduling the template and countertop installation, and the installation itself was positive. Installers were very conscientious in their work"

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
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