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Avatar for Butler's Sales and Service, Inc.

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro

Butler's Sales and Service, Inc.

2370 Turnpike Road
4.73(
153
)
•Approved Pro
Super Service Award
Customers say: True professional
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers
101 local quotes requested

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025

Here at Butler's Sales and Service, Inc., we have been in business since 1992, and have provided The Finger Lakes community with alternative heating sales and services including outdoor cooking grills and smokers for 20 years. We have an abundance of outdoor cooking appliances and sauces to spice up your outdoor grilling and smoked foods events, parties or home cook outs. We strive for customer satisfaction and build to better your experience with our products, supplies and our services. When you purchase one of our products, you know you are getting the best. Not only are you buying a top quality product, but you are guaranteed excellent customer service.

"I am pleased with every part of the task of cleaning my chimney. Steve made it easy to make an appointment that was convenient for me and Mike arrived on time and went through every facet of cleaning my chimney. Mike used techniques I have never seen for cleaning... I have been wood for more than 20 years. It was a win/win and I signed up for their yearly cleaning which as a senior will save me money and give me confidence my unit is safe to use. Thanks!"

Richard I on February 2025


MDE Professional Services

Rt 3
No reviews yet

MDE Professional Services

Rt 3
No reviews yet

At MDE we continuously strive to ensure that our clientele has been taken care of. With craft like ours we will surely leave the project smiling. Developing a friendship between our customers is undoubtedly our number one goal. Every project is different, however we always have one goal in mind, making our customers dreams become a reality!

At MDE we continuously strive to ensure that our clientele has been taken care of. With craft like ours we will surely leave the project smiling. Developing a friendship between our customers is undoubtedly our number one goal. Every project is different, however we always have one goal in mind, making our customers dreams become a reality!




Hardware World

15600 Redmond Way
5.00(
1
)

Hardware World

15600 Redmond Way
5.00(
1
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Hardware World is an online hardware and sundry goods retailer. We ship to all 50 states and also some orders can be shipped internationally. We are A+ accredited by BBB and maintain excellent ratings from real customers on ResellerRatings.com. We also maintain 5 star ratings from real customers on Amazon.com

Hardware World is an online hardware and sundry goods retailer. We ship to all 50 states and also some orders can be shipped internationally. We are A+ accredited by BBB and maintain excellent ratings from real customers on ResellerRatings.com. We also maintain 5 star ratings from real customers on Amazon.com


Astar Heating & Air Conditioning Inc

36 Wes Warren Dr
4.94(
127
)

Astar Heating & Air Conditioning Inc

36 Wes Warren Dr
4.94(
127
)
Customers say: True professional
Recommended by 99% of Angi customers
Recommended by 99% of HomeAdvisor customers

Astar Heating & A/C Inc is a customer focused heating and air conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. Additional DBA - Astar Heating & Air, LLC Additional email - [email protected] Additional phone - (845) 692-4858.

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

George I on September 2022

Astar Heating & A/C Inc is a customer focused heating and air conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. Additional DBA - Astar Heating & Air, LLC Additional email - [email protected] Additional phone - (845) 692-4858.

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

George I on September 2022


Genovese Home Improvement

1926 Teall Ave
4.57(
21
)

Genovese Home Improvement

1926 Teall Ave
4.57(
21
)
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Over twenty five years of experience. Financing available. All major credit cards accepted. Showroom in Geneva and Syracuse. From foundation to roof one stop shop. Office hours or call for appointment. Geneva office location: 480 Hamilton St Geneva, NY 14456 Additional contact: Carmen Genovese

"We cannot get them to reply to our inquiry. The Alside windows and the work was 100% guaranteed by Carmen (the owner) and I find this behavior to be totally unprofessional. There was a review by me when the windows were installed but it is no longer on your site. It was not a pleasant review at that time either."

Patricia B on June 2018

Over twenty five years of experience. Financing available. All major credit cards accepted. Showroom in Geneva and Syracuse. From foundation to roof one stop shop. Office hours or call for appointment. Geneva office location: 480 Hamilton St Geneva, NY 14456 Additional contact: Carmen Genovese

"We cannot get them to reply to our inquiry. The Alside windows and the work was 100% guaranteed by Carmen (the owner) and I find this behavior to be totally unprofessional. There was a review by me when the windows were installed but it is no longer on your site. It was not a pleasant review at that time either."

Patricia B on June 2018

Gas Logs questions, answered by experts

In some cases, the answer is yes. Being licensed to work on gas lines requires additional specialized training beyond being a licensed plumber. If the plumber is also licensed as a natural gas plumber, they will be able work on natural gas lines. If the plumber is only licensed to work on water and sewer lines, then you’ll have to find another professional to do gas line work.

Some cities or states may require you to have an earthquake gas shut-off valve. Your insurance provider may also have requirements for installing this valve. Even if you don’t have to have one by law, it’s wise to have a natural gas plumber install one anyway. These devices can be lifesaving and prevent fires or explosions in the event of a gas leak.

Yes, most states require a plumber to be licensed, and for good reason. Hiring an unlicensed plumber could lead to poor quality work, costly future expenses, and potential code violations. Check our state licensing tool to review the local plumber guidelines.

As you browse our pro listings, take note of the “Angi Approved” badge. Angi Approved businesses meet our standards for certification, which include:

  • The owner, principal, or relevant manager passed a criminal background check

  • Required to have applicable state and local licenses

  • Maintain an average star rating of 3.0 or better on our network, if they have at least one review

  • Paying to advertise their services

  • Meeting any other eligibility criteria required by Angi

Keep in mind licensing is different from certifications. A license is a legal requirement to operate a business, while certifications are voluntary.

No, you shouldn't cap a gas pipe with a compression fitting because they aren't designed for gas lines and can pose serious safety risks. Gas pipes require threaded caps that create a secure, leak-proof seal capable of handling gas pressure. Using a compression fitting could lead to dangerous gas leaks—a hazard you definitely want to avoid. 

If you sense a gas leak or are upgrading your appliances, it’s best to hire a gas engineer to disconnect the gas stove for you and conduct any other necessary inspections and repairs. While it is easy to disconnect the gas stove yourself, you may not be qualified to complete what needs to be done next. Gas is also harmful to the human body. Therefore, a trained professional is more suitable to handle any gas-related problems.

By submitting this question, I acknowledge and agree that Angi may publicly display my name, city, state, and question on the website for professionals and others to see.

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