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In-home air purifiers really do work. However, their value depends on what you're trying to achieve. Mechanical air filters other than those with true HEPA filtration aren't capable of removing bacteria and viruses from the air. However, many of them can reduce very fine particles, including pollen, a known allergen. On the other hand, UV light filters can remove harmful pathogens but can't remove particles.  

NATE-certified technicians may charge slightly higher service fees compared to non-certified technicians. This is because NATE certification signifies a higher level of expertise and professionalism, often leading to more efficient and effective HVAC repairs and installations. While the upfront cost may be marginally higher, NATE-certified technicians can potentially save you money in the long run by reducing energy consumption, preventing frequent breakdowns, and extending the life span of your HVAC system. When looking for a local HVAC company to hire, it never hurts to ask about NATE certifications.

Keeping your air filter clean is crucial for your heat pump's efficiency. As a general rule, you should check your air filter every 1 to 3 months. However, the actual frequency might vary depending on factors like the type of filter, indoor air quality, and the amount of dust and debris in your area. If you notice the filter is visibly dirty or clogged, it's a clear sign it needs attention sooner. Regular filter maintenance ensures proper airflow and helps your heat pump perform optimally, keeping your indoor air fresh and comfortable.

Washing your carbon filter can damage the fibers and make it less effective. While removing the dust from the filter gently is possible, we don’t recommend you wash and reuse the filters once they have reached the end of their lifespan.