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"Buffalo’s Best Roofing review by Mary Corio On Monday, October 20th, 2025 – I was abruptly awoken to the pinging of water drops bouncing off the pots and pans in my living room. They were there for issues I had been having when it rained, and on this particular morning, I hadn’t seen it was raining – but I heard! I thought someone was breaking in, but it was the **** roof again!! Raining in my living room – not good! I was crying as much as it was dripping! I was getting more and more frustrated, had many people coming to help and give me prices, but as the old saying goes: “Action speaks louder than words”, and they just never really followed through or showed up. I was desperate. It just so happened, by some random stroke of luck, I had scheduled an appointment that very morning with Joe White, salesman for Buffalo’s Best. I was simply curious about them. Joe came in to see exactly what and where my issue was and knew it needed to be fixed sooner than later. Everyone told me to get more estimates on the job, but I felt Joe’s price was fair for what I needed and the reviews I read were encouraging. Joe gave me hope and I trusted him, and so I said “Let’s please just Git-R-Done” …. On Monday, October 27th, an amazing ‘team’ showed up, under the supervision of Domenic D’Angelo, and worked diligently from 8 AM to 5:30 PM. I needed a complete roof tear off and reinstallation. I was certain there was no way it could be done so quickly, but it was almost like magic! By dinner time, I had a beautiful new roof, everything was cleaned up and put back nicely, and to anyone who wasn’t around on my street that day – they would never have known so much activity had taken place here. I was and still am in awe! The peace of mind alone is priceless. I cannot put a price tag on the feeling of security, after decades upon decades, that my roof is intact and leaks are a thing of the past, at least for the duration of my lifetime. I have a warranty transferable when I sell my house, and the assurance that if there are any problems whatsoever, Buffalo’s Best Roofing will come to my aid and assistance immediately. It’s not like doing business with a business, it’s like making a new friend who I can trust and build a lasting relationship with. It all started with a new roof! I’m so appreciative to Buffalo’s Best Roofing that I’m definitely going to get prices for new windows and doors come spring. Why not? Any company that treats their customers with such dignity and respect – from the office staff to the field laborers – has my repeated business. I will encourage all of my friends who need work done to call ‘my friends’ at Buffalo’s Best! They have earned their title and I am forever thankful that I found them!!! Don’t nickel and dime with band aid remedies – bite the bullet like I did and put a new brain on your home…. You deserve it and so does your house! Buffalo’s Best – I am forever grateful to have found you! To all the staff who came to my aid and did a fast and expert job on my home – best wishes for a Happy Holiday Season 2025 and continued success and blessings in 2026. Sincerely yours, Mary Corio Town of Niagara, New York"

"The positive: Graves Brothers will provide a quote for PARTIAL Siding projects where most companies won't talk to you unless you need a FULL Siding project. The installation team was quick and did a nice job. The Cons: Deceptive Sales. Your Typical Residential Home Services contactor. I had a complete east side siding replacement quoted. There is a 24" "Jog wall" between the exterior garage wall and the living quarters wall. Their quote included photos that show this wall in one of the views. A second photo shows the entire length of the wall outlined that includes this jog wall, but they did not replace the siding on this wall. A conversation BEFORE the project work started questioned if I intended on having the wall replaced and it was agreed that it should have been part of the proposal. The installers DID NOT replace the siding on this wall. I asked for a simple $500 credit and was willing to settle for a $350 credit which was more than fair. The Salesman insisted that seeing the wall was not assigned a "wall number" therefore it was not included in their proposal. Graves Brothers displayed ZERO interest in coming to a mutual agreement on the discrepancy. Update 7/19/2024: After continued conversations, the Sales Rep finally conceded that after speaking with his installers, that the work WAS included in the initial estimate and should have been completed. I gave Graves Brothers the option of discounting the price or returning to finish the work. They chose to finish the work which is scheduled this week. IMO, Speaking to his installation team should have been done PRIOR to him taking a flat stance with me that they were right and I was wrong. Give Graves Brothers Home Improvements a 3-Star rating for (finally) doing what was right. The installation was done well and the installers were professional, courteous and cleaned up well. Just make sure you document all conversations and get them in writing up front."

"Did not start yet will be in November "

"We hired Mike in 2020 right before our daughter was born. We needed and wanted a special addition in our bedroom, My wife and I dreamed of a big shower and a special place to wine down after our 12 hour days (both in the medical field). We saw mikes ad somewhere online and decided to call him, when we told him our idea he was very optimistic and was sure he can work something out for us ( he's a jack of all trades). Everything started out smooth we immediately wrote him a check for the deposit to start working Mike showed up first week. slowly started coming less, once twice three times a week. He expressed to us that he Doesn't work Fridays. We specifically expressed wanting a big 5x5 shower that we dreamed of always wanted, drew us up a plan for a smaller one. We wanted to pick out a nice vanity, Mike had other plans in mind. Wanted a pocket door, Mike tells us we cant it wont work, his partner disagrees and explains to him how it will work. At this point My wife and I can tell Mikes not a fan us lol , but honestly we don't really care since we're the customer and we've paid him, this is the line of work he chooses, we pay his bills, not the other way around. Instead of trenching the floor he decides to put in a "Sani flow" which he is adamant that he has installed plenty of times and feels confident with this being the best option. Mike does not install the Sani flow correctly, as the discharge pipe was not secured properly resulting in a major mess . the out come? Raw sewage and water spraying all out from behind our toilet , we lucky heard a noise and decided to call a plumber, when he opened up the crawl space Michael installed ( which we had to make bigger because it was to small to even reach your arm into the access the Sani flow" we see the worst outcome, water, sewage. The plumber we hired was adamant that whoever installed this Sani flow did not secure the clamp to the discharge pipe correctly and also cut it too short , resulting in water and pressure and raw sewage to spray out slowly over time ( because of the build up inside of the Sani flow). The macerater was clean, no obstruction. the Sani flow was working properly, it was the installation. When we texted Mike about this, he responded with short careless responses to my wife, of course he wouldn't come check it out, its a Saturday night he cant be bothered. Just sit and imagine this for a second, all this is happening in your bathroom, now your shower your sink and toilet are out of service and you text the guy who you had install it and he doesn't text back and when he does its short and with no care of the situation? He did say he would sell us a new Sani flow for $500. Hire yourself someone that will stand by their work, and if there is an issue, be a man and show up and correct his errors. Not some young guy driving a 60 thousand dollar work truck that works three days a week, and does not want to do what the customer wants, but what's gonna make him the most money by doing the least work and not only that but the job and work is done incorrectly."

"Great to work with"

"We had cracks in the dyed mortar of the bricks above our garage. Grady took the time to match the color, even with the color having aged 10 years, and you would not even be able to tell that there was new mortar. If your project is anything like ours, you will not be disappointed."

"Pay close attention to the reviews written since 2024 - Sales representation is very impressive. However the reality is the work is all sub contracted. No professional communication from work crew on site. Work not completed in timeframe quoted, and attempts to communicate with the 'Sales' representation cease to exists. Paying top dollar does not pay off in value."

"The Never Wet Basement workers all did a great job. They cleaned up after themselves very well. They were respectful. They asked me questions when needed. They didnâ t rush through any of the work I would recommend them to anybody who needs their basement done. Great job guys. Thanks again."