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Avatar for Craig Thomas Pest Control
Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Norfolk, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
"
Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Norfolk, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

Professionals employ protective measures such as covering or temporarily relocating plants, minimizing chemical usage, and carefully planning construction routes to avoid damage. These precautions preserve the integrity and appearance of the landscaping during projects.

Many policyholders wonder if home warranties will cover pest control services. Unfortunately, for most basic plans, they don’t. However, some companies offer premium plans and add-ons that can cover pest control, but even these will often come with limitations. It's crucial to review the specific details of your home warranty policy to determine if pest control is covered and to understand any limitations, such as maximum payout amounts or specific pest exclusions.

While you may be hearing squirrels running around your attic at night, these animals are usually more active during the day. If you hear scratching sounds in your attic at night, it’s mostly likely a mouse, raccoon, or bat. Investigate your roof, attic, and other entrances to your home to find signs that indicate the presence of squirrels or other pests.

The easiest method to get rid of spiders is using a spray. Mixing water with either vinegar or essential oils is a simple method that can be used over and over again. It may require spraying periodically to help get rid of and prevent spiders. You can choose to keep a spray bottle of the solution handy to use as needed.

Most people can get rid of drain flies within a week as long as they remain persistent. This is especially important if you’re using a gentler method like vinegar or boiling water. Any eggs left behind can hatch, and the problem can start all over again. If you can’t get rid of the flies within a week or two, consider hiring a pro.

The Norfolk, NY homeowners’ guide to pest control services

From average costs to expert advice, get all the answers you need to get your job done.