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Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Norfolk, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
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Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Norfolk, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

Technically, yes, chinch bugs can fly. However you won’t usually see them in flight. Chinch bugs like to stick close to the ground and they usually move around by hopping or crawling (which is why they can be hard to see). Since they don’t get much chance at flying, they’re pretty bad at it and only fly for short distances—like to nearby yards.

Yes, cockroaches can climb into most beds. It’s not always their first choice, but they may be attracted to the warmth of a bed and mattress. They’re much more likely to hop aboard if someone eats food in bed. Don’t let crumbs or clutter accumulate in your bed or face a potential roach infestation.

No, you shouldn’t have to worry about bats in your yard as long as they don’t make their way inside your house. Typically, bats hang around backyards in order to consume bugs, especially if they’re located in the U.S. Bats that are native to North America can consume more than 500 bugs per hour, so they may actually benefit your yard if mosquitoes are prevalent.

Some of the best smells for keeping squirrels away are those that have a spicy or pungent odor. This includes pepper, garlic powder, vinegar, mint, and coffee. Just be careful when handling cayenne or chili pepper. Don’t touch your face to prevent getting some in your eyes, and be sure to keep it away from children and pets.

A strong honeybee colony can usually fight off the aggressive presence of yellow jackets. However, weaker honeybee colonies with fewer workers are especially vulnerable to yellow jackets. If yellow jackets gain entry into a weakened honeybee colony, they can easily kill the honeybees and empty the hive of all its contents. 

The Norfolk, NY homeowners’ guide to pest control services

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