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Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Norfolk, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
"
Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Norfolk, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

Grass spiders, also known as funnel-web spiders, are the culprits here, building small webs directly into the grass to catch any insects that have the misfortune of crawling too close. They are often confused with wolf spiders, as the two species look nearly identical, but grass spiders are actually great helpers in maintaining your lawn.

To find a quality professional and avoid pest control scams, it's important to do your homework before you hire. Start by reading customer reviews or getting a direct recommendation from a friend, neighbor, or family member. Once you have a shortlist of top-rated companies, verify that each pro is licensed and insured. It’s also a good idea to get multiple price quotes from vetted pros to find the best deal.

Yes, stink bugs can play dead. Stink bugs don’t just release bad odors, they have a defense mechanism to pretend to be dead, even when flicked over and swept into a trash bin. That’s how stink bugs may keep coming back even if you thought you got rid of them.

Termites, carpenter ants, and wood-boring beetles can move from wood furniture to other areas of your home. If you notice signs of bugs in wood furniture, it's best to remove and isolate it for treatment. Remember that it can be difficult to identify which type of pest you are dealing with, and they can already be in areas of your home.

If DIY methods don’t work or you don’t know which pest it is you should contact an exterminator if you are showing signs of wood-eating pests to prevent further damage.

If the snakes in your yard are non-venomous species (like common Rat or Garter snakes), why not consider the live-and-let-live approach? Some benefits of not getting rid of snakes include:

  • They’re great at controlling disease-spreading rodent populations, including rats, mice, voles, and moles.

  • Some non-venomous species (like the common kingsnake) eat venomous species like rattlesnakes and copperheads.

  • Species like the garter snake keep down populations of garden pests like slugs and grasshoppers.

The Norfolk, NY homeowners’ guide to pest control services

From average costs to expert advice, get all the answers you need to get your job done.