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Avatar for Craig Thomas Pest Control
Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Norfolk, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
"
Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Norfolk, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

It may be better to have a mouse in your house than a rat. Rats are larger, more aggressive, and more difficult to eradicate once settled. One rat can cause more damage than one mouse. However, both animals pose a danger in that they can spread bacteria and contaminate food, so you’ll want to contact an exterminator as soon as you detect an infestation of either animal.

Yes, many services include cleanup and sanitization to remove droppings and odors. Confirm with your provider.

Stay calm and avoid acting like a threat. Avoid swatting at the wasps or yelling, which will agitate wasps and make them more likely to attack. Instead, move away at a slow, steady pace in one direction, getting as much distance between you and the wasps as possible. 

Wasps swarm to protect their nest, so moving far away indicates you are not a threat and they should subside. Do not try to handle a wasp nest filled with agitated wasps. Wait until they call down before you take action, or trust in a professional.

Scorpions can be drawn to your home for a number of reasons, and it depends on the type of scorpion you’re finding. Often, scorpions check out moist areas that attract their prey, including insects like cockroaches, crickets, and moths. If you’re looking for scorpion hotbeds in your home, start with cold and damp places like crawl spaces, attics, or behind appliances.

The purpose of a wasp is as a predator to maintain balance in ecosystems. Wasps prey on many insects, including other wasps, spiders, caterpillars, flies, beetles, and more. Without wasps, these insects may become overpopulated. Some wasps also help pollinate, which can be beneficial to your garden.

The Norfolk, NY homeowners’ guide to pest control services

From average costs to expert advice, get all the answers you need to get your job done.