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Avatar for Craig Thomas Pest Control
Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Norfolk, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
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Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Norfolk, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

As nocturnal animals, mice are most active at night. During the day, they prefer to hide in cool, dark, and undisturbed places. Common hiding spots include spaces between walls, inside pantries and cupboards, behind sofas, and in old boxes or other clutter.

Trapping is generally not recommended, as even gentle traps can become as inhumane as kill traps if a rabbit is caught and stuck for several days. Additionally, capturing one rabbit isn’t likely to prevent other rabbits from wandering your yard. If you choose this method, it's essential to use live traps designed for humane capture and release of the rabbits in a suitable, safe habitat far from your property. Be sure to set a reminder and check the trap at least twice per day.

One of the most widespread chemicals used for killing termites is Fipronil. It’s one of the most common insecticides used by termite exterminators to kill termites fast. However, it’s toxic and generally used in outdoor areas only. Popular brand names of termite killers include Taurus, Bifen, Termidor, and BioAdvanced. All insecticides have pros and cons: Some are safer around humans but don’t last as long. Some may kill nearby plants or have power odors. Some are designed for safe indoor bait stations but take much longer to work.

You should never block both the top and bottom of your chimney. Proper airflow is essential because the temperature inside the chimney will still fluctuate as your house warms and cools. Moisture can build up without ventilation, leading to dampness in your walls over time. Blocking the top prevents debris and animals from entering, but the chimney still needs air circulation to avoid condensation issues. Allowing the chimney to breathe maintains the health of your home and prevents long-term damage.

If you’re apprehensive about whether pest control services are safe for dealing with a termite infestation, rest assured that they are, as long as you hire a licensed company following strict safety protocols. Before the process begins, you'll need to remove food, plants, and pets from the home to prevent chemical exposure. You’ll also need to vacate your home for a couple of days while the treatment takes place and the chemicals dissipate. Re-entry is only safe once your pest control provider confirms that the home has been properly ventilated and cleared for return.

The Norfolk, NY homeowners’ guide to pest control services

From average costs to expert advice, get all the answers you need to get your job done.