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Avatar for Craig Thomas Pest Control
Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Norfolk, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
"
Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Norfolk, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

Groundhogs are definitely cute, but it’s usually not a good idea to have them living in your yard. Not only can groundhogs tear up your grass and create unsightly holes and burrows, but they can also carry infectious diseases that are dangerous to humans.

Ground moles are not typically dangerous. They're not known to carry rabies like many other wild animals, such as raccoons, skunks, and bats. And they don't typically bite humans, although it's possible if they feel threatened. If you do get bitten by a mole, it's best to see a physician to be safe, but most often, the bite will heal on its own unless it gets infected.

The primary attractant for moles is food. With a powerful sense of smell, they seek out grubs, earthworms, ants, and other insects in the soil. Other factors can also draw them in, such as moist, loose soil which makes tunneling easier, so an overwatered lawn can be an invitation. Additionally, male moles may enter your yard to expand their territory or find a mate, and if a neighbor has a mole problem, it's possible for them to tunnel over to your property.

Yes, it’s actually common to see more cockroaches after you spray. It might seem like things are getting worse, but that’s usually a sign the treatment is working. Roach sprays and baits can flush them out of their hiding spots as they try to escape the chemicals. You might notice them acting strangely—slower, twitching, or out during the day when they’re usually hiding.

While the spotted lanternfly’s favorite place to stay is the trees and plants they gorge on, they can occasionally congregate in large numbers on buildings and other structures. This may be for height, warmth, or other unknown reasons. However, rest assured that the insects do not do any structural damage to the buildings, and will likely move on within a few weeks or perish with the colder weather.

The Norfolk, NY homeowners’ guide to pest control services

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