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Craig Thomas Pest Control
4.6(
115
)
Mosquito ControlPest Control - Bed BugsPest Control - Birds and Bats+9 more

Serving Madrid, NY and surrounding areas

In business since 1996

Credit card accepted

"I had to call Craig Thomas Pest Control 4 times and each time I called I spoke to a different person.  It seems I was reaching a call center each time.  This was a problem because I needed to cancel the appointment I had made with them.  When I called to do so I ended up speaking to a different individual than the one that scheduled my appointment.  To avoid any miscommunication I called Craig Thomas twice to make sure the appointment was cancelled.  I then made an appointment with another local provider who had very good Angie's list reviews.  The problem was Craig Thomas Pest Control's scheduling department is very disorganized.  They failed to cancel the appointment and a technician arrived at my house anyway.  This was awkward because I had scheduled another local provider for the same time.  Unfortunately the Craig Thomas technician arrived before my preferred provider arrived without giving me a courtesy call to let me know he was on his way for an appointment that didn't really exist! The other local provider being a fair and professional individual offered to come in and use his digital heat sensor device to locate the bee hive in the wall of our bedroom.  He did this free of charge and thank goodness he did because the Craig Thomas technician's method of investigation was to put his ear up against the wall and listen.  The Craig Thomas ear against the wall method unfortunately was ineffective at locating the beehive.  If the other local provider had not been there I don't know how this appointment would have turned out...not very good I'm guessing.  The technician from Craig Thomas was respectful and professional and after the other local provider located the beehive the Craig Thomas technician did complete the chemical application.  I don't blame the Craig Thomas technician because he was just doing his job in the way that he was trained or instructed to so by Craig Thomas.  But I would not use Craig Thomas again in the future.  I will instead use that other local provider with the digital heat sensor device and easy scheduling.
"
Three Generations
Three Generations
The Thomas Family
Recommended by93%of homeowners
Critter Getter LLC
New to Angi
Pest Control - Birds and BatsPest Control - Rodents

Serving Madrid, NY and surrounding areas

In business since 2003

Credit card accepted

Offers commercial services

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent workmanship, and complete customer satisfaction from start to completion of a project. In order to understand the needs, and expectations of our customers, we take great care to work, and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job..

Pest Control questions, answered by experts

If flying ants have taken up residence in your home, they’re likely nesting near water leaks. Check for signs of flying ants near your bathtub, windows, doors, and sinks.

To determine if you have a rat or mouse infestation, look for several key differences. The most obvious is the size of the rodent: rats are significantly larger with thicker bodies, while mice are much smaller and more slender. You can also identify them by their droppings; rat droppings are larger and rounder, about the size of a raisin, while mouse droppings are smaller, like a grain of rice, and often have pointed ends. Other signs include the sounds they make, as rats produce louder scratching and gnawing noises due to their size. Behaviorally, rats tend to be more cautious, whereas mice are more curious and might be seen more often. Additionally, rat nests are typically larger than those of mice. If you are unable to see the pest or find clear evidence, a professional inspection can provide a definitive identification.

Pest control and wildlife removal are different services. Pest control specialists typically handle insects and bugs, often using chemicals and poisonous sprays for extermination. Wildlife removal professionals, on the other hand, focus on larger animals. They prioritize humane methods like trapping and relocation, using poison only as a last resort. For insect problems, contact a pest control professional; for issues with other animals, an animal or wildlife removal specialist is the correct choice.

Wasps don’t sleep in, but they are relatively inactive at night, sticking to the confines of the nest, in what’s known as a dormant state. Additionally, female wasps hibernate throughout the winter. That’s why evenings are the best time of the day to attack wasp nests.

You’re not likely to find water bugs in your house. They may accidentally come in an open door when flying, especially since they are attracted to lights. But water bugs tend to stay stationary in bodies of water. You’re much more likely to see a roach in your home, not a water bug.

The Madrid, NY homeowners’ guide to pest control services

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