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ABC Oriental Rug & Carpet Cleaning Co

4.73(

Customers say: Super punctual

Recommended by 90% of Angi customers

Additional DBA - ABC Services of Ithaca, Inc. Additional contact name - Kenneth Adams. First and Third Saturday's Store Hours: 10am-1pm

"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."

Jennifer S on April 2020

Additional DBA - ABC Services of Ithaca, Inc. Additional contact name - Kenneth Adams. First and Third Saturday's Store Hours: 10am-1pm

"This is a story about a carpet cleaning company that needs to clean up its act. If my experience is any measure of how they do business, my advice would be to look elsewhere for rug and carpet cleaning services. To make a long story short, they charged me for services I never authorized, and then held my rug hostage until I paid to get it back from them. They also wasted a lot of my time. Longer version: I spoke twice with a woman named Vanessa about how much it would cost to clean an 8.5 x 12 oriental rug which appeared in excellent shape, had no noticeable odors, and seemed only to need a basic refresh/cleaning. She gave me a base estimate of around $350-450, but said it would cost more if their analysis detected pet stains or other issues. In both of the phone calls I had with Vanessa before the rug was picked up, not once did she disclose that I would be charged for anything associated with ABC Carpet’s “analysis” process. When I was then given an outrageous estimate of $1,098 to clean an 8.5 x 12 rug with no evident problems, I rejected their services and asked for the rug to be returned. I was then told I would be responsible for paying $173 for a disinfectant process they used on the rug upon its arrival, allegedly due to it showing “beetle damage.” No issues were visible to the naked eye before it was sent in, but Vanessa said beetle damage was becoming a more common problem in our area, possibly due to climate change, and that this could only be seen under their special black lights. She claimed that disinfecting our rug had been necessary in order to protect other rugs in their care. This raises a couple questions. First, why is it the customer’s responsibility to pay major charges because ABC Carpet does not have adequate measures in place to keep one rug’s issues from affecting others they have on hand for cleaning? Second, if this growing problem of beetle damage is a real thing, as Vanessa claims it is, why wasn’t it disclosed ahead of time that I would be charged a hefty fee for disinfection if beetle damage were discovered during the analysis process? After a time-consuming back and forth that did nothing but increase my misgivings about this company, it became clear that I was not going to get my rug back unless I paid ABC Carpet’s ransom. Now that I have the rug back, and I am out $173, I am sharing this story so that others can make a more informed decision about dealing with this company."

Jennifer S on April 2020

Color Your Carpet

4.38(

Color Your Carpet

4.38(

Customers say: Quick response

38 years of experience

Our unique "Carpet Color Care" services are providing residential and commercial property owners with a cost-effective alternative to costly and usually unnecessary carpet replacement. Savings of 50% to 85% compared to carpet replacements costs. Faded, stained, wrong color, outdated color, wrong color or just plain ugly carpet- we are the original and only complete on-site carpet dyeing and color restoration service company in the USA. Certified Carpet Dyemasters and Colorists perform our services in more than 200 locations worldwide. Color restoration of Oriental rugs and all fine rugs are our specialty, Design dyeing services offered on wall-to-wall or area rugs. No obligation inspections and proposal performed by appointment. Dyes are safe, MSDS on hand, flawless safety record for 25+ years. Educational and informative information about anything and everything concerning all aspects of carpet and rugs are provided on Color Your Carpet websites.

ITHACA FLOORING

ITHACA FLOORING

Customers say: Quick response

Recommended by 100% of Angi customers

Commercial and Residential

Cutler's Carpeting

Cutler's Carpeting

Customers say: Quick response

Recommended by 100% of Angi customers

Residential & commercial flooring installation & repair. Carpets, vinyl, porcelain tile, hardwood & laminate floors.

ABG Contracting

3.20(

ABG Contracting

3.20(

Customers say: Terrific value

21 years of experience

ABG Contracting specializes in painting and landscaping along with snow removal services. Call today and I'll provide you with a free estimate! Residential Senior Citizen & Disabled Customers receive discount!!!!!!!! Landlords , Realtors , Commercial & Private Residences welcomed!

"Just weeks after installation, siding began falling off. After numerous calls, ABG Contracting (Milton Price) finally came out and used glue to try to secure the siding. Within days, that solution failed. Once again we contacted ABG Contracting but they didn't return to fix the siding until the following summer. Shortly thereafter, MORE siding fell off. They have not responded to text messages, phone calls, or email requests for repairs. In addition to the siding issue, ABG failed to install flashing when they installed the roof vent pipe, which created water damage to the walls and ceiling in the bathroom. The damaged drywall will need to be replaced, re-primed, and re-painted. ABG installed the entrance door incorrectly (out of plumb) and we had to remove it and reinstall it."

Gary K on August 2018

"Just weeks after installation, siding began falling off. After numerous calls, ABG Contracting (Milton Price) finally came out and used glue to try to secure the siding. Within days, that solution failed. Once again we contacted ABG Contracting but they didn't return to fix the siding until the following summer. Shortly thereafter, MORE siding fell off. They have not responded to text messages, phone calls, or email requests for repairs. In addition to the siding issue, ABG failed to install flashing when they installed the roof vent pipe, which created water damage to the walls and ceiling in the bathroom. The damaged drywall will need to be replaced, re-primed, and re-painted. ABG installed the entrance door incorrectly (out of plumb) and we had to remove it and reinstall it."

Gary K on August 2018

What makes our company so strong is our dedication to both quality of service, and quality of ethics. We call back, we show up, we take the time to help you determine the right floor for your needs, capabilities and desires, and we NEVER try to oversell your project. Our consultations and estimates are free. We are a family operated home based business, and do not work from a store front because your new flooring will not be installed at our store...but in your home or business. Instead, we bring flooring samples right to you! We are LRRP and EPA Lead Firm certified, all OSHA certified, with an A+ rating with the BBB. If it gets walked on, we install it...even if you did not buy your flooring materials from us! Our family of installers and floor covering professionals have each been working specifically in the flooring trades for decades, so your project, big to small, carpet to stone, simple to sublime, is in good hands with S&S Flooring Installations Inc.

YOUR ART & DECOR

YOUR ART & DECOR

12 years of experience

YOUR ART & DECOR is a website that offers 1, 2, 3, 4, & 5 piece wall art that always arrives framed. All orders have free global shipping with no minimum purchase required. We offer, hand paintings, ethic art, modern art, kids art, and many other types of framed wall art. Our window treatments come in complete sets. Our valance sets include complete valance, customization, tiebacks, wall hooks, 2 black out curtains and 2 sheer curtains all included in as little as 140 per meters. All costs are included in one flat rate. We also offer modern & shag rugs. All purchases are covered by our money back guarantee.

Bishops Carpet One Floor and Home

1.00(

Bishops Carpet One Floor and Home

1.00(

97 years of experience

With over a thousand stores worldwide, we not only have enormous buying power, but we have partners in all of the major brands, mills, and manufacturers. We’ve done the research for you. Just tell us your needs, and we’ll satisfy them beyond your expectations. We offer the largest selection of carpet, hardwood, laminate, ceramic tile, vinyl, area rugs and more - and you'll always find the best products and great savings... everyday.

Ontario Carpet Center

Ontario Carpet Center