Get matched with top percolation testing pros in Modena, NY

"I received service in January 2021 for a problem I was having with my hot water heating system. Problems were solved after replacing some components and I was not happy with the overall outcome of the way the repairs went. I paid for the service and everything was working but I felt like I had been given a wrong diagnosis based on details I will not get into. As a result, I gave an unfavorable rating grade. Recently I was contacted by one of the owners to discuss my experience. Ray and I had a long conversation and came to a reconsideration of the bill I paid. Ray has always been extremely pleasant to converse with and at the conclusion offered to refund the complete charges for the services in question. I never felt like I was taken advantage of, but was not comfortable with the process of the diagnosis and the resulting charges. I was left wondering whether other options, or tests should have been considered but I did not want to seem like I was questioning the technician opinions or skills. I new his skills were on an expert level but that does not necessarily mean that an error could not occur. At any rate I am going to try to remove my original rating and wholeheartedly give 5 stars across the board for Polar heating and plumbing. The fact that I was contacted to discuss my concerns and given a refund when I was not even anticipating this is a testament in itself that they are truly concerned with their customers opinions and ultimately the outcome and status of their work. I will continue to consider them with any needs I have in the future and am removing my earlier rating for them. Businesses that go to this level of customer care are, in my opinion, few and far between. Thanks Ray and all your staff for making me feel much better about the experience I had. I look forward to working with you in the future and I will highly recommend your business to anyone I can."

"I had Premier home pros remodel my bathroom and I am extremely pleased. The amount of work they did was exceptional at the price I recieved between 8500-9500. It was all custom work not prefabricated i would highly suggest this company to my friends and family!"

"John is an experienced professional. Readily answered all my questions. Finished all work in a timely manner. Very satisfied with their work. I would refer to his judgement. I will be a repeat customer."

"They found my septic tank lid which was hidden and did a great job"

"Today Jason and Ernest came to do a plumbing job for me. Their work is excellent. The very professional and friendly and courteous gentleman. I will definitely hire them again if need any more repairs."

"Aleks started on day agreed to and completed 90 percent of original job, and did some extra work outside of original scope. He did the work professionally and was excellent at sugesting solutions to unusual problems. In addition he told us about errors done by another contractor, so that contracts returned to make the necessary fixes. Only downside was toward the end of the process (more than two weeks of consistent work) a few small elements were not completed. Also, one minor point of plumbing was not as good as the rest of his work, which was excellent standards. We waited months to make our review to make sure there were no hidden problems. But it's gone well.
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"Anton and Mario did an excellent job and they were both very pleasant to have working in our home. We would definitely hire them again and would certainly suggest anyone looking for a painter to hire European Craftsman and Remodeling."

"Tech was able to tell me what the error code meant but did not want me to order part until testing with volt meter. Diag appointment with volt meter did not cost extra. Tech gave me part numbers and it fixed the problem."

"Didn’t test the jet tub before they left initially and caused them to need to return. Otherwise I am pleased with the service."

"Initially, Angelo Ruggiero  provided a thorough estimate for the replacement of my kitchen tile floor. He was very busy and his schedule didn't work with mine so I had to chose another company. I was so impressed with Angelo's knowledge and professionalism, that I contacted him when I needed a carpenter to install new kitchen floor molding. Rather than incur a greater cost for new kitchen floor molding, Angelo recommended that the existing molding be sanded, re-stained, and reattached. He also reattached a  saddle to the floor. Since he has carpentry skills, I also asked him to build a longer laundry room shelf and paint it too. I would certainly recommend Radical Rennovations since Angelo was very professional, hardworking and honest when providing estimates and performing the work.
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