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    Verified pool and spa services reviews

Find Pool and spa technicians in Franklin Square

Avatar for MAKO PLUMBING & HEATING INC

MAKO PLUMBING & HEATING INC

17 MAPLE AVE
4.74(
610
)
Approved Pro

MAKO PLUMBING & HEATING INC

17 MAPLE AVE
4.74(
610
)
Approved Pro
Customers say: Quality work
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers
2000 years of experience

With over 600 positive reviews rest assured Mako Plumbing is a company you can trust! We are committed to giving our customers the most professional service with personalized attention. Our plumbers are all seasoned professionals who know how important good workmanship is to our customers. Mako Plumbing is a fully licensed and insured plumbing and heating service that specializes in fixing pipes for your home or business. We can build or repair your water supplies and drains for structures new and old. We are also certified and insured in New York to install natural gas heat and burners for both commercial and residential applications. We have been installing plumbing fixtures for 20 years and are very familiar with all the current/modern designs and products available today. We provide the highest level of service from a leaking sink in your kitchen or bathroom to a more complex plumbing project and/or renovation. When you are planning your next major project, let Mako Plumbing be your installation expert. Additional email address: [email protected]

"Jay was really professional. He gave me all the options that I have and ended up following his recommendation. Also gave us some free advice on other plumbing issues."

Robert D on April 2025

With over 600 positive reviews rest assured Mako Plumbing is a company you can trust! We are committed to giving our customers the most professional service with personalized attention. Our plumbers are all seasoned professionals who know how important good workmanship is to our customers. Mako Plumbing is a fully licensed and insured plumbing and heating service that specializes in fixing pipes for your home or business. We can build or repair your water supplies and drains for structures new and old. We are also certified and insured in New York to install natural gas heat and burners for both commercial and residential applications. We have been installing plumbing fixtures for 20 years and are very familiar with all the current/modern designs and products available today. We provide the highest level of service from a leaking sink in your kitchen or bathroom to a more complex plumbing project and/or renovation. When you are planning your next major project, let Mako Plumbing be your installation expert. Additional email address: [email protected]

"Jay was really professional. He gave me all the options that I have and ended up following his recommendation. Also gave us some free advice on other plumbing issues."

Robert D on April 2025


"Ivan and his team demonstrated professionalism and attention to detail. The estimate provided was reasonable, and I am satisfied with the results."

Mrs B on October 2025

We guarantee your satisfaction and we won’t leave until the job is done right. We pride ourselves on the quality work we provide, while delivering great customer service! Check out our services offered and call or click to schedule a free estimate today.

"Ivan and his team demonstrated professionalism and attention to detail. The estimate provided was reasonable, and I am satisfied with the results."

Mrs B on October 2025


Avatar for Universe Home Services

Universe Home Services

3782 Merrick Rd
4.53(
444
)
Approved Pro

Universe Home Services

3782 Merrick Rd
4.53(
444
)
Approved Pro
Customers say: Super punctual
1954 years of experience
Free onsite estimate

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you’re dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you’re completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations. As a family owned and operated company, Universe Home Services believes in top-quality customer service. They always treat you and your property with respect, working quickly, cleanly, and efficiently to minimize your inconvenience and leave your home in pristine condition. With more than 60 years of experience under their belt, and a commitment to unmatched quality, honesty, and expertise, Universe Home Services is the trusted name for heating, air conditioning, electrical, plumbing, and appliance repair on Long Island and beyond! Call today!

"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

Marshall R on June 2025

Since 1954, Universe Home Services has been proudly serving the Nassau County community and customers throughout the entire region. With Universe Home Services, one call solves it all! Their highly trained technicians offer everything from heating and air conditioning to plumbing to appliance repair and electrical services on Long Island and beyond. Whether you’re dealing with an inefficient heating system, a noisy air conditioner, clogged toilet, broken dishwasher, or outdated electrical service panel, you can get the fast, affordable service you need with Universe Home Services. They go above and beyond to ensure that you’re completely satisfied with the quality of their work, offering service guarantees and parts and labor guarantees on new HVAC installations. As a family owned and operated company, Universe Home Services believes in top-quality customer service. They always treat you and your property with respect, working quickly, cleanly, and efficiently to minimize your inconvenience and leave your home in pristine condition. With more than 60 years of experience under their belt, and a commitment to unmatched quality, honesty, and expertise, Universe Home Services is the trusted name for heating, air conditioning, electrical, plumbing, and appliance repair on Long Island and beyond! Call today!

"This was the worst experience i have ever had with a company. They came and damaged my house and kept us without AC for days. They admitted to the extensive damage and went weeks before attempting to repair it. The services were never fully completed and they were paid over 90% of the job. I disputed the last 10% and provided overwhelming evidence of their negligence. And after a year their last ditch effort was to send collections letters. Don't walk, RUN from this company. I will provide pics and my my experience to anyone who is planning on using this company. Used to be family owned and was amazing. Second they sold it went downhill fast."

Marshall R on June 2025


Avatar for Sweeney's Pool Service, Inc

Sweeney's Pool Service, Inc

25 Plant Ave
4.71(
73
)
Approved Pro

Sweeney's Pool Service, Inc

25 Plant Ave
4.71(
73
)
Approved Pro
Customers say: Quality work
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers
2011 years of experience

Sweeney's Pool Service, Inc. is a premier swimming pool service company dedicated to residential clients in Suffolk County, providing exceptional service for over 10 years. Owner Kenneth Sweeney began his journey in the swimming pool industry in 2007, gaining valuable knowledge and hands-on experience while working for several major companies. During this time, he listened to customers and identified common concerns, particularly regarding communication barriers and reliability. In the spring of 2012, Kenneth decided to address these issues by founding his own company, Sweeney’s Pool Service, Inc. His mission was straightforward: to listen to customers and deliver dependable service. From day one, the company emphasized core business values, starting with customer interactions in the office. Staff members are trained to answer calls with a positive attitude and to genuinely listen to homeowners' needs. By taking the time to diagnose problems and provide effective solutions, they create a better customer experience. The service technicians at Sweeney’s are fully trained and licensed to handle everything from basic pool cleaning to complex pool heater repairs and custom in-ground pool builds. With a committed team, Sweeney's Pool Service, Inc. has experienced continued success and expanded its customer base over the years. Each year, they actively listen to customer feedback to enhance their services and better serve the community. As Kenneth Sweeney puts it, “Professionalism and reliability are the keys to success.”

"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

Nicole B on January 2025

Sweeney's Pool Service, Inc. is a premier swimming pool service company dedicated to residential clients in Suffolk County, providing exceptional service for over 10 years. Owner Kenneth Sweeney began his journey in the swimming pool industry in 2007, gaining valuable knowledge and hands-on experience while working for several major companies. During this time, he listened to customers and identified common concerns, particularly regarding communication barriers and reliability. In the spring of 2012, Kenneth decided to address these issues by founding his own company, Sweeney’s Pool Service, Inc. His mission was straightforward: to listen to customers and deliver dependable service. From day one, the company emphasized core business values, starting with customer interactions in the office. Staff members are trained to answer calls with a positive attitude and to genuinely listen to homeowners' needs. By taking the time to diagnose problems and provide effective solutions, they create a better customer experience. The service technicians at Sweeney’s are fully trained and licensed to handle everything from basic pool cleaning to complex pool heater repairs and custom in-ground pool builds. With a committed team, Sweeney's Pool Service, Inc. has experienced continued success and expanded its customer base over the years. Each year, they actively listen to customer feedback to enhance their services and better serve the community. As Kenneth Sweeney puts it, “Professionalism and reliability are the keys to success.”

"⚠️ Read before deciding to go with this company! ⚠️ I regret ignoring the negative reviews when I chose Sweeney’s to install my pool. They damaged my property, have taken no accountability and have chosen a vindictive approach to the matter. I urge you to read my experience, and the other negative reviews posted, and think about whether you can trust them to work at your home. They excavated my yard at the end of November 2024 during heavy rain, then left the ground unbackfilled for 12 days. This left my concrete stairs unsupported, with the footing exposed (see photos) and the stairs became detached from my patio. When I contacted Sweeney’s with photos, they relied on their mason affiliate, Devin of Flawless Masonry, who stated the stairs were improperly constructed. THEY DID NOT ASSESS THE SITUATION IN PERSON, NOT THEN OR EVER! I spoke with Devin prior to excavation and he assured me that the stairs were ok and they would not need additional support, I have the text message proof. I never heard from Ken Sweeney directly; however, communication with Reed Communiello, the project manager, on behalf of Sweeney’s has been extremely disheartening. An agreement was discussed where Devin would resolve the situation at cost, at our expense. I received an email from Sweeney's attorney, which included a non-disparagement clause. I agreed to not speak about the issue with the stairs but I felt it left me without recourse should the remaining work not be completed satisfactorily. I agreed to the terms however, Sweeney’s contacted the Town of Hempstead inquiring whether my patio and staircase were built without permits, which unbeknownst to us they were (built prior to 1996; purchased the home in 2018). Sweeney’s rescinding the agreement. They think a homeowner does not have rights when structures are not permitted but that is not the case. My real estate attorney attempted to reach out to them through their attorney, but to no avail. I attempted to retrieve liability insurance. They submitted the only insurance required by the ToH, worker’s compensation, under a different company, JAS Aquatics. They also changed the Contractor Information Form listing the contractor as JAS Aquatics. When I questioned this, I was told “The entities doing the work are valid with the insurance submitted.” I am unsure if Sweeney’s does hold liability insurance or not. I hired a civil and structural engineer. The engineer's report confirmed that the structures were built properly, despite lacking permits. He noted that Sweeney’s was negligent for not supporting the stairs while leaving the footing exposed for 12 days, in which 6 of those days it rained. Sweeney’s dismissed the report—again, without ever coming to assess the situation in person. I am left with no choice but to demolish and rebuild the stairs myself. Due to their spiteful actions of reporting me to the ToH, I now need to have plans drawn up to obtain permits for my patio, stairs and enclosed entryway before any further work can be done. This not only delays the process, it escalates cost. My property has been left in disarray for over a month. I paid in full for the excavation process, yet my deep end is still not dug out. My gate has been disassembled and left that way, my existing pavers were destroyed during the excavation, and my back fence became uneven due to being left without backfill for 20 days. I had to request for them to come back to do the backfill so the fence didn’t collapse. There is also a pile of boxes on my driveway—some empty and others filled with equipment. If this review helps even one person avoid a similar experience, it will be worth it. The stairs existed for at least 30 years without any issue and only detached once Sweeney’s left the exposed concrete footing unsupported for 12 days in the rain. My situation may be unique, but the lack of accountability from Sweeney’s is not, as you can see from other reviews. You do not want to find yourself on the wrong side of Sweeney’s, because once you do they will treat you with utter disregard. Choose wisely!"

Nicole B on January 2025


Avatar for Water Works Group

Water Works Group

1904 New York Avenue
5.00(
7
)
Approved Pro

Water Works Group

1904 New York Avenue
5.00(
7
)
Approved Pro
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers
1960 years of experience

Water Works, a family-owned, fully licensed, and insured company since 1960, provides top-tier services for swimming pools, spas, hot tubs, landscape design, irrigation systems, and masonry to residential and commercial clients in Nassau and Suffolk counties. Holders of 15 licenses and recipients of numerous NESPA awards over the past years, as well as, most recently, several years in a row, as an NYS-certified provider, we expertly build, renovate, repair, and replace all related systems and features, including backflow inspections. Contact us to learn more!

"Water Works was very responsive and made the process easy. I was able to book a service technician within a day and the work took less than a hour to complete."

Jerome D on April 2025

Water Works, a family-owned, fully licensed, and insured company since 1960, provides top-tier services for swimming pools, spas, hot tubs, landscape design, irrigation systems, and masonry to residential and commercial clients in Nassau and Suffolk counties. Holders of 15 licenses and recipients of numerous NESPA awards over the past years, as well as, most recently, several years in a row, as an NYS-certified provider, we expertly build, renovate, repair, and replace all related systems and features, including backflow inspections. Contact us to learn more!

"Water Works was very responsive and made the process easy. I was able to book a service technician within a day and the work took less than a hour to complete."

Jerome D on April 2025


Avatar for Environmental Testing & Research Laboratories, Inc

Environmental Testing & Research Laboratories, Inc

60 Elm Hill Ave.
4.85(
347
)

Environmental Testing & Research Laboratories, Inc

60 Elm Hill Ave.
4.85(
347
)
Customers say: True professional
Recommended by 93% of Angi customers
Recommended by 93% of HomeAdvisor customers

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018

ETR Laboratories in an analytic laboratory with a broad range of commercial, industrial and individual clients. We provide analytic services using a wide variety of scientific methods including GC/MS, IC/MS, GIR, NMR and SEM equipment. We can do particle analysis, organic and inorganic chemical analysis and micro analysis on biological and other materials. Private water analysis is our specialty. Award winning. Additional DBA - Environmental Testing & Research Laboratories Inc, ETR Labs, ETR Laboratories.

"as advertised"

Nancy C on July 2018



Avatar for ACA Electrical Contracting

ACA Electrical Contracting

1574 Lakeland Avenue
4.95(
84
)

ACA Electrical Contracting

1574 Lakeland Avenue
4.95(
84
)
Customers say: Quick response
Recommended by 96% of Angi customers
Recommended by 96% of HomeAdvisor customers

4-TIME ANGIE'S LIST SUPER SERVICE AWARD WINNER!! ACA Electric and Astrum Solar are teamed up to bring you huge savings on your electric bills for your home and work space ASK ABOUT OUR SOLAR installs and how we can make it work in your budget !!! ACA Electric is a privately owned business based in Babylon, NY serving the Nassau/ Suffolk area. All work is done in a clean professional manner, always on time, and offers the best pricing in the industry. ACA Electric will always leave your home or place of business clean and neat as the way we started the job. We offer clean and courteous service at all times. Although cost is determined by the job, we will meet your needs at all times. The biggest plus of ACA Electric is the fact that the owner, Alex, is always present on job sites making sure all work is done in a timely, professional manner and satisfying the customers needs. Video surveillance systems ● Recessed Lighting ● Troubleshooting ● Landscape Lighting ● TV and Appliance Installs ● New Homes Wired ● Service Upgrades ● Residential Lighting Maintenance ● Ceiling Fans/Attic Fans ● Pools and Hot Tubs

"ACA Electrical was recommended and they were excellent, after my original unreliable pool electrical company (Kel-Rob), I would never use Kel-Rob again."

J C on September 2021

4-TIME ANGIE'S LIST SUPER SERVICE AWARD WINNER!! ACA Electric and Astrum Solar are teamed up to bring you huge savings on your electric bills for your home and work space ASK ABOUT OUR SOLAR installs and how we can make it work in your budget !!! ACA Electric is a privately owned business based in Babylon, NY serving the Nassau/ Suffolk area. All work is done in a clean professional manner, always on time, and offers the best pricing in the industry. ACA Electric will always leave your home or place of business clean and neat as the way we started the job. We offer clean and courteous service at all times. Although cost is determined by the job, we will meet your needs at all times. The biggest plus of ACA Electric is the fact that the owner, Alex, is always present on job sites making sure all work is done in a timely, professional manner and satisfying the customers needs. Video surveillance systems ● Recessed Lighting ● Troubleshooting ● Landscape Lighting ● TV and Appliance Installs ● New Homes Wired ● Service Upgrades ● Residential Lighting Maintenance ● Ceiling Fans/Attic Fans ● Pools and Hot Tubs

"ACA Electrical was recommended and they were excellent, after my original unreliable pool electrical company (Kel-Rob), I would never use Kel-Rob again."

J C on September 2021


Avatar for Solar Living, Inc

Solar Living, Inc

P.O. BOX 1174
5.00(
58
)

Solar Living, Inc

P.O. BOX 1174
5.00(
58
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Providing Better than free solar(tm) electric solutions and Every degree is free(R) pool/water heating solutions. USA manufactured materials focused. 40+ years of continuous operations serving NJ and northeastern PA. Licensed and insured.

"Had my 13Kw system installed 2 years ago. I wanted to wait to see how everything was running before entering the review. The system is working great and no animals are getting in under the panels. Solar Living made sure the panels were well protected. The design is good and was able to add as many panels without compromising the look of the roof. In 2 years, one of the Enphase IQ 7 failed and Solar Living automatically contacted me to schedule a visit to replace the unit. It's great to have peace of mind where the system is being taken care of without me maintaining it."

HENRY K on October 2023

Providing Better than free solar(tm) electric solutions and Every degree is free(R) pool/water heating solutions. USA manufactured materials focused. 40+ years of continuous operations serving NJ and northeastern PA. Licensed and insured.

"Had my 13Kw system installed 2 years ago. I wanted to wait to see how everything was running before entering the review. The system is working great and no animals are getting in under the panels. Solar Living made sure the panels were well protected. The design is good and was able to add as many panels without compromising the look of the roof. In 2 years, one of the Enphase IQ 7 failed and Solar Living automatically contacted me to schedule a visit to replace the unit. It's great to have peace of mind where the system is being taken care of without me maintaining it."

HENRY K on October 2023


"They were great Tom supervised installation he is smart and friendly and excellent, Sophie in the office is terrific, helpful and smart, and Paul is helping with maintenance, also great"

Paul L on January 2021

We service on Portable Hot tubs, Spas, Whirlpool baths and Saunas. We provide repairs, openings, closings, cleanings and also can transport hot tubs. We sell Filters, Chemicals, Covers and accessories

"They were great Tom supervised installation he is smart and friendly and excellent, Sophie in the office is terrific, helpful and smart, and Paul is helping with maintenance, also great"

Paul L on January 2021

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Pool and Spa Servicing questions, answered by experts

To refill a hot tub after winter, start by opening up the tub and giving it a quick cleaning. If you use antifreeze, drain out the water then grab a hose and thoroughly clean the tub shell out, spraying water into each jet of the tub. 

Reconnect the hot tub and turn the power back on. When it’s time to fill the tub again, insert the hose into the filter well (if available). Avoid trapping too much air in the water lines, which can cause the pump to lock up when it starts again. Add the necessary chemicals and start the heating process. It will take some time—most of a full day—for the water to heat up again.

The cost to repair a hot tub or spa ranges from about $170 to $550, depending on the repairs needed. Some of the most common hot tub repairs include leaks, clogged filters, and tripped GFCI breakers. If it’s an electrical problem, you should contact a professional hot tub repair service. Don’t DIY electrical repairs on a hot tub, as poorly repaired wiring can make the hot tub a serious electrocution hazard.

Yes, you can use silicone or epoxy hot tub repair kits to repair cracks in a hot tub. Always read the manual to see what the manufacturer recommends before attempting to repair a hot tub.

Biofilm growth can cause a hot tub to feel slimy. Hot tub biofilm is a slimy substance that’s typically due to natural contaminants like makeup, soaps, skin oils, deodorants, or lotions. A hot tub can also have a slimy interior or slimy water if the tub’s filters are old or damaged, or if the hot tub isn’t properly cleaned. You should drain your hot tub, wipe away any slimy residue, then refill the water and use a spa purge product that prevents the buildup of biofilm.

You’ll know you need to replace the pump in your hot tub if you hear loud or unusual noises when the machine is running or notice a significant decrease in water pressure. A leak or altogether failure of the hot tub may also indicate a problem with the pump, but you’ll need a professional to investigate the source of the issue.

The Franklin Square, NY homeowners’ guide to pool and spa services

From average costs to expert advice, get all the answers you need to get your job done.