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Astar Heating & Air Conditioning Inc

4.94(

127

Customers say: True professional

Recommended by 99% of Angi customers

Astar Heating & A/C Inc is a customer focused heating and air conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. Additional DBA - Astar Heating & Air, LLC Additional email - [email protected] Additional phone - (845) 692-4858.

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

george i on September 2022

Astar Heating & A/C Inc is a customer focused heating and air conditioning company that was originally started in 1976. Located in Middletown, NY, we employ highly trained people whose goal is to make our company the best service company in Orange County New York. Our company specializes in designing, engineering, and installing complete comfort systems for owners of existing homes and buildings just like yours. We take special pride in the craftsmen we train and employ a fact you'll notice immediately in the attitude and integrity they bring to your job site. Our entire company works hard to make your experience with us hassle-free and enjoyable. From the professionalism of our sales engineers, to the dedication of our field personnel, we are dedicated to delivering you the best. We take our responsibility very seriously when you place your trust in us. Additional DBA - Astar Heating & Air, LLC Additional email - [email protected] Additional phone - (845) 692-4858.

"Astar: S#!tshow Incorporated An absolute catastrophe from the moment I sent them money until they finally got their act together to finish the project four and a half months later (with mediocre results at best). Their ability to communicate was abysmal and they utterly failed to take any sort of meaningful responsibility several times over. They proved unable to track information both internally and especially coming from me (even by email!) and in the end seem not to have much of an understanding of the products they sell. The trouble initially arose from their failure to note the several times I told them I was in Putnam rather than Dutchess county. It turns out they're not licensed to work in Putnam, but rather than doing the right thing and telling me that so that we could find a solution, they gave me nebulous excuses about how there was a snag with the electrical permit and that it was going to take a little more time. They were quick to get some things installed (probably so I couldn't walk away from the contract if I learned what was really going on), but then were unresponsive and would only give me a runaround on when things would happen and never answered my questions fully. This issue almost screwed me out of a rebate as I had to tell them several times that I'm with NYSEG instead of Central Hudson before they got it right. Their initial timing estimate left me with the choice of shlepping diesel for a few weeks to keep my hot water running or dealing with 100+ gallons of fuel oil when the job was done, so I went with the former. That would've been easy if it had hit their early target of two weeks and a reasonable but manageable hassle at their late target of six. They left me cold for three unexpected months (Jan-Apr) during which I spent many hours and hundreds of dollars on diesel, firewood, and electric heaters (not to mention an astronomical electric bill). In compensation they took roughly $1200 off my $43000 bill, which feels about like getting a dollar tip on a $20 check. Along the way, there were other issues (such as their plan to leave the boiler "as a backup" for me to deal with despite my having told their sales rep point blank that my whole aim was to remove the boiler). The quality of work was OK, but by no means great. The vents they use are absurdly cheap, don't really open & close properly, and the control knob frequently comes out when I try to operate them. Information from the installation planning meeting was either ignored or changed on the fly but their technicians, and one of their guys gouged my mechanical room door while removing the old boiler tank (which would've been easily avoided with the extra minute's work to put a blanket over it) & didn't so much as apologize for it. On top of it all, I'm still finding trash from the job around my property. Finally, their design of the system doesn't allow different rooms to run different functions; an issue I never would have accepted if I'd known. (for what it's worth, that seemed a surprise to the technician who came back to address the non-functioning thermostat they initially left me with). Also: upon the end their last scheduled install day, and with zero warning that this was going to happen, the installer demanded that I pay the remaining $23000 balance right then and there as though everyone simply has that amount of cash in their checking account or available on their credit card at all times and would not leave until I put half on a card, only accepting the half payment because I could name issues they still needed to come back and fix. Jason, the rep that sold me the system in the first place was kind, courteous, and gave me lots of faith in that company. I don't believe that was misleading me intentionally, but I deeply wish that they'd sent someone less likable and more reflective of the way their company actually operates. They sell an image of professionalism that absolutely misrepresents them as a company. Listen to the complaints about their outlandish pricing and terrible service. Jason told me that Yelp offered to scrub the bad reviews for them for an exorbitant amount of money and to trust the other sites, but I can only conclude that it's a lot cheaper to manage your brand image on Angi and other, less ubiquitous review sites."

george i on September 2022

ZeroDraft

4.24(

42

ZeroDraft

4.24(

42

Customers say: Quality work

2004 years of experience

Additional address - 20 Petra Lane, Sec 6, Albany, NY 12205. Additional phones - (518) 456-9376.

"I rented for seven years. It was a constant nightmare. No pest control, maintenance requests are just ignored or months late, rent hikes are constant. Total scum lords. Rent hikes costed me $700 monthly ($100 more each year) Told me to pay for my own pest control for the rodents and roaches at this property and won’t pay me back (totally breaks the law and doesn’t care) Using rent fixing as well. Run for the hills, hopefully these terrible deplorable peoples will shut their doors soon."

John S on August 2024

Additional address - 20 Petra Lane, Sec 6, Albany, NY 12205. Additional phones - (518) 456-9376.

"I rented for seven years. It was a constant nightmare. No pest control, maintenance requests are just ignored or months late, rent hikes are constant. Total scum lords. Rent hikes costed me $700 monthly ($100 more each year) Told me to pay for my own pest control for the rodents and roaches at this property and won’t pay me back (totally breaks the law and doesn’t care) Using rent fixing as well. Run for the hills, hopefully these terrible deplorable peoples will shut their doors soon."

John S on August 2024

Energy Conservation Specialists, LLC

Energy Conservation Specialists, LLC

Recommended by 100% of Angi customers

BPI Accredited Contractor, BPI Certified Building Analyst, BPI Certified Building Envelope Professional, Energy Consultant, Building Scientist, EPA Lead Safe Certified Renovator, Home Energy Auditor, ENERGY STAR Partner, Home Performance with ENERGY STAR Participating Contractor, RUPCO Ally, Energy Savvy Partner, General Conrtactor, Savings Central Ally, Building Services Consultant

"Bill's team (Adam, Bob and Lewis) were extremely professional, thorough, patient and friendly. They really went the extra mile to explain at each stage the work they had completed, what was coming next, and what they had discovered along the way. They obviously cared about doing high-quality work and they really delivered. Highly recommended."

Andrew L on May 2018

BPI Accredited Contractor, BPI Certified Building Analyst, BPI Certified Building Envelope Professional, Energy Consultant, Building Scientist, EPA Lead Safe Certified Renovator, Home Energy Auditor, ENERGY STAR Partner, Home Performance with ENERGY STAR Participating Contractor, RUPCO Ally, Energy Savvy Partner, General Conrtactor, Savings Central Ally, Building Services Consultant

"Bill's team (Adam, Bob and Lewis) were extremely professional, thorough, patient and friendly. They really went the extra mile to explain at each stage the work they had completed, what was coming next, and what they had discovered along the way. They obviously cared about doing high-quality work and they really delivered. Highly recommended."

Andrew L on May 2018

Severance Construction

4.73(

15

Severance Construction

4.73(

15

Customers say: Terrific value

Recommended by 93% of Angi customers

fully insured, 14 skilled carpenters and roofers, licensed autocad drafting

"Excellent job on replacing roof on 100+ year old home. Conscientious and dependable. Follows through on projects and makes sure customer is happy. Would gladly use them again."

Bennett H on September 2018

fully insured, 14 skilled carpenters and roofers, licensed autocad drafting

"Excellent job on replacing roof on 100+ year old home. Conscientious and dependable. Follows through on projects and makes sure customer is happy. Would gladly use them again."

Bennett H on September 2018

Advantage Insulation Inc

4.44(

9

Advantage Insulation Inc

4.44(

9

Customers say: Terrific value

1972 years of experience

Since the 1970’s, Advantage Insulation Inc. has evolved from a well-respected, custom design and build residential/commercial firm “pushing” green innovations, into a fully-focused, contemporary insulation firm providing “highly-demanded” technologies and services in today's green building revolution. We are a family owned company with an extensive construction background, so you can you be sure we know the best insulation solutions for your home and business. We can supply from any manufacturer, so if you have a specific request be sure to ask us. However, that is where our expertise can be of help. Our technicians will look at the circumstances of your building and environment, and choose the best product for the situation.

Bertrand's Construction, Inc

4

Bertrand's Construction, Inc

4

Recommended by 100% of Angi customers

We are a full service construction company, and specialize in roofing, large or small. Also painting/staining of exteriors. We do both residential and commercial.

Erie Construction Midwest - Toledo

3.87(

77

Erie Construction Midwest - Toledo

3.87(

77

Customers say: Quality work

1975 years of experience

Trusted, Bonded and Insured, Erie Construction has grown to become one of the nation's largest home remodeling companies. We offer best-in-class products aimed at improving the value of your home while saving money on your home energy bills. We've been truly dedicated to the products we offer, and we're happy to back them up with warranty's to match. Since opening our first location in 1975, Erie Construction has serviced over 100,000 customers, with over 50,000 returning to us for additional projects. Read what our customers have to say about us at GuildQuality: http://www.guildquality.com/erieconstruction You can always schedule your free estimate by dropping us a line at 1-800-536-4200 or visiting us online at http://www.erieconstruction.com Erie Construction services locations in nearly 26 states to bring the highest quality home products to you.

"Very high pressure sales. For your own sake have cameras rolling during sales pitch. Don’t let them make you believe that the installation is done by Erie. Totally subcontracted. Talked us into choosing them even though they were 7k higher than other roofers with the promise of higher quality service that didn’t happen, job site was a mess had to inspect gutters they were not cleaned. They came back out cleaned said it was done got back up on ladder gutters still full and found damaged siding on back of chimney. After filling with BBB repairs and cleanup were done just not worth the higher price. Price started at $26 a square for metal and $15. For fiberglass after 4 hours of sales it came down to $21 metal and $10.5 a square foot fiberglass. I surely have buyers remorse hopefully this review helps someone in their decision. Also suggest reading this [*** Link removed ***] prior to reading all the A+ ratings on BBB Also make sure proper permits were pulled they did not pull one till after the install when I questioned it. Good Luck"

Scott C on January 2023

Trusted, Bonded and Insured, Erie Construction has grown to become one of the nation's largest home remodeling companies. We offer best-in-class products aimed at improving the value of your home while saving money on your home energy bills. We've been truly dedicated to the products we offer, and we're happy to back them up with warranty's to match. Since opening our first location in 1975, Erie Construction has serviced over 100,000 customers, with over 50,000 returning to us for additional projects. Read what our customers have to say about us at GuildQuality: http://www.guildquality.com/erieconstruction You can always schedule your free estimate by dropping us a line at 1-800-536-4200 or visiting us online at http://www.erieconstruction.com Erie Construction services locations in nearly 26 states to bring the highest quality home products to you.

"Very high pressure sales. For your own sake have cameras rolling during sales pitch. Don’t let them make you believe that the installation is done by Erie. Totally subcontracted. Talked us into choosing them even though they were 7k higher than other roofers with the promise of higher quality service that didn’t happen, job site was a mess had to inspect gutters they were not cleaned. They came back out cleaned said it was done got back up on ladder gutters still full and found damaged siding on back of chimney. After filling with BBB repairs and cleanup were done just not worth the higher price. Price started at $26 a square for metal and $15. For fiberglass after 4 hours of sales it came down to $21 metal and $10.5 a square foot fiberglass. I surely have buyers remorse hopefully this review helps someone in their decision. Also suggest reading this [*** Link removed ***] prior to reading all the A+ ratings on BBB Also make sure proper permits were pulled they did not pull one till after the install when I questioned it. Good Luck"

Scott C on January 2023

Steelrain Construction and Restoration

3

Steelrain Construction and Restoration

3

Recommended by 100% of Angi customers

No job is to small or big. We offer any construction or restoration related services, and also landscaping. Call anytime for emergency issues like a leaking roof or pipes.

AEON HEATING & AIR CONDITIONING

4.38(

8

AEON HEATING & AIR CONDITIONING

4.38(

8

1966 years of experience

Family business operating since 1966. NYS Energy Star and BPI Accredited Company since 2002. We are able to provide NYS Energy Star Loans and Subsidies. Achieved the NY Home Performance with Energy Star Top Performing Contracting for the North Country Region 4 years running.

Hampton Enterprise LLC

3.40(

Hampton Enterprise LLC

3.40(