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Avatar for Groundworks
Groundworks
5.0(
5
)
Sump Pump or Interior Foundation Drains - Install

Serving Durham, NY and surrounding areas

Approved (Corporate)

In business since 2019

Free estimates

Warranties offered

Groundworks is the North America's leading and fastest-growing foundation repair and water management solutions provider. Groundworks is a vertically integrated company with its own manufacturing operations and a world-class software solution, allowing us to serve our customers more effectively. From the first phone call to the annual maintenance offered, our customers have peace of mind knowing we're there with one mission to repair, protect and improve their home. For state licenses visit Groundworks.com/licensing

Foundation
Foundation
Foundation
Foundation
Foundation

+14

344 neighbors recently requested a quote
Avatar for North Country PHC LLC
North Country PHC LLC
5.0(
6
)
Sump Pump or Interior Foundation Drains - Install

Serving Durham, NY and surrounding areas

In business since 2013

Free estimates

Credit card accepted

"North Country PHC was a great choice for me.  You should consider it, too.
After the first winter in my recently purchased 1870's vintage house, it was clear that the patchworked heating system, aging and inefficient, was a big problem.  Upstairs had circulating hot water, poorly installed.  Downstairs had old electric baseboards.  There are no ducts anywhere in the house.  What to do?  Call experts!  Several 'experts' then made proposals that fell short in a variety of ways.  
I met Matthew and Karlene Gucker, the owners of North Country PHC, at a home show.  They listened and told me they very much wanted an opportunity to make a proposal.  They followed up in writing to underscore their interest in my job.  As I had liked them immediately, I made an appointment and hoped they would deliver a quality proposal.  
Matthew arrived at the appointed time, toured my house, listened carefully to my goals, took his time and made careful notes.  Before departing, he told me in detail how he would address the problems I had identified, showed me some problems I had not seen with my inexperienced eye, and explained how he would address all my goals for this big job.  He even significantly reduced the cost of the job by salvaging the hot water circulating system by correcting the offending plumbing problems in its installation.  His was, by far, the best response I had received.  
He quickly followed up with a detailed written proposal that outlined the work, the equipment, the time frame and a meaningful breakdown of the costs.  
North Country removed one decrepit boiler and two very old gas water heaters.  In their place, I received one modern energy efficient combination boiler that heats the entire house, as well as provides potable hot water.  The upstairs hot water circulating system now works perfectly.  The old, offending plumbing that held it together is gone and new, properly installed plumbing has  it all working like a dream.  Downstairs, the house is heated by a radiant system that was readily installed from the basement.  The house is warm.  The boiler is silent and costs less than its predecessor to operate.  I have all the hot water I can use.  Mission Accomplished!
During the installation, one of the company's crew members was hospitalized.  No one could reasonably foresee this would happen.  Matthew and Karlene immediately informed me and ensured that it created no greater delay in my job than was absolutely unavoidable.  The communication from them both was excellent and the inconvenience to me was almost non-existent. They made sure I was never without heat or hot water.  The entire delay lasted no more than a few days.  For me, it amounted to no problem at all, but only because of the pro-active response from Matthew and Karlene.  This could happen to any employer at any time, but not all of them would handle it as well as North Country did.  Their attentiveness to the matter was excellent and much appreciated.
I always felt I was in good hands during this large job. My confidence never wavered that I was getting a great result.  I was rarely without heat or hot water, and then only for a matter of a few hours when essential, relevant work was being performed.  
I subsequently had other contractors in the house to perform some work unrelated to the heating upgrade.  I had to nudge them away from their enthusiastic examination of the work Matthew had done.  They were greatly impressed.  When the inspector from the local department of buildings came to review the finished work, he was also most enthusiastic about it.  He told me, "I never see work this good.  You got great work done here."  
Matthew has been back twice, at no cost to me, to check the work and make some small adjustments.  I don't know how this job could have been better.  Thank you, Matthew.  Thank you, Karlene.  
If you have plumbing or heating work to do, Matthew Gucker's expert input should be sought and carefully considered.  North Country PHC delivers.
"
Recommended by100%of homeowners
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Sump Pump Installation questions, answered by experts

Installing a battery backup for your sump pump is recommended, particularly if you live in an area with frequent power outages or severe rainstorms. A sump pump requires electricity to function, and a battery backup ensures it can continue to move water out of your home if the power goes out, providing crucial protection against flooding. Additionally, frequent power outages can create electrical surges that might damage the sump pump's motor. A battery backup system offers an additional layer of protection, ensuring your basement stays dry.

No. Sump pumps have different capacities, which refers to the volume of water that they can remove. They also come in various horsepower ratings, which measure the size of the pump’s motor. For many homes, 1/3 horsepower is enough. But if you live in an area that floods often, you might need a more powerful model.

DIY is possible for simple repairs. Professional services ensure proper diagnostics and long-term reliability.

Every three to four months, you should clean any dirt and debris off of your sump pump. You should also check the inlet screen (at the bottom of the pump) to make sure that it isn’t blocked. On top of that, you should deep clean your sump pump once per year—or hire a sump pump pro to do it for you.

First, you can try unplugging the two sump pump cords, one for the motor and one for the float switch, then plugging them back in to reset the sump pump. You can also reset the sump pump by turning it off and back on at the breaker. Many sump pumps have a reset button, which you can press and hold for a few seconds to reset the device.

The Durham, NY homeowners’ guide to sump pump installation services

From average costs to expert advice, get all the answers you need to get your job done.