Safewell Technologies, Inc.

very prossional and knowleable.

Good

Not sure if two star would be even appropriate for the company and its owner Kelly. I have a well system where the well is placed down the hill from the house. when the switch demands the water, it kicks the pump and water travels from down the hill up to our home. Same as any other system. There was a water pressure problem about 6 weeks ago at our home and I called Safewell (Kelly). He did not respond for 24 hours and then finally called and showed up at our home. Said there is a problem with the tank and pressure valve and fixing that will solve the problem. When I told him to examine the whole system before we replace the tank and the pressure valve, he said, I need to trust him more and that he has been doing this for a long time. Never judge a book by its cover. I agreed, my mistake. After spending upwards of a thousand dollars, the problem was not solved. The entire crew is clueless as to what is going on. I was told that now the pump is going bad, so replace that. Their theory is start replacing everything and eventually something will work. Kelly lowered the pressure for the pressure tank saying the cut off switch will not work and it will kill the motor. While I was examining the entire site, we realized that their was a water leak in the PVC pipe that runs underground from well to our home. Simple fix, called an excavator who found the leak and fix it. Something that any well guys should have made some effort to look at. I call Safewell that the problem has been fixed can you raise the pressure back up? Someone who use to talk about customer service and standing behind their work - now tells me to bring the pressure back to where it was which he forcefully lowered, I will have to charge you. This is someone who had a wrong diagnosis of the entire problem, who was wanting me to change the pump which is till date running absolutely fine. I am professional and I run an IT Company out of Albany. I went with these guys because they are a small company and I can relate with them. But sometimes going to an expensive guy is better than going to someone who will charge you little less but does not know what they are doing. I am fully aware of the fact that Safewell will write their own story because that is where the focus is. What they fail to understand is that no customer writes a negative experience unless they truly had a negative experience. You may ask why two star and not zero - because Kelly tried to salvage the situation but a clueless person can only do so much! Alas, they wanted to serve the entire community of 13 families here in Altamont. Caveat Emptor!!

I am so pleased that I chose safewell technologies. They came out they put effort into seeking the simplest solution first when it turned out to be far more involved they came right back and quickly efficiently had my new pump installed it's working great! I highly recommend safewell technologies.

Kelly and his crew were over the top accommodating, friendly and very thorough. Very professional outfit that I would recommend to anybody.

The technicians arrived on time. They were friendly and professional. I had a well pump and pressure tank go out. It was pouring the rain. I would not have wanted to do that job in those conditions . My well sets in a low spot in the yard and there at least 4 in of water around it. Not my idea of a great working environment, but they got the job done neatly and as quickly as possible in those conditions. Most importantly I had water when they left.

They showed up on time. Diagnosed an extremely odd problem. Repaired and replaced defective parts and completed the job in a timely manner. They worked neatly and removed all debris and old parts I am so glad I went by previous reviews and hired this exceptional company. It is a pleasure working with people who go out of their way to be sure you are satisfied with their work.

We had a home water emergency in Voorheesville and I called this crew and they all but dropped everything to come out right away to get us water again. They knew right what to do and got us water. They also quoted me a really reasonable price for the work and ni matter what was causing the issue they stuck to that price. We ended up having to pull the entire metal pipe out of the well and replace all components. I love these guys. Highly recommended!!

Timely, efficient and answered all our questions. Would strongly recommend them to anyone who needs this type of work

Both Louie and Eric arrived on time. They were extremely professional were able to diagnose the problem immediately and they come highly recommend. A job well done.

They were professional, informative, and timely. I was very pleased.

Professional and passionate about there work truly a pleasure working with these guys

Kelly and his crew were incredibly responsive and remarkably efficient & effective. I highly recommend the team at Safewell Technologies, Inc. I called them on Friday afternoon, and the the well pump and pressure tan were replaced before Saturday at Noon.

Excellent &friendly

We had a water pump issue he knew exactly what it was did not charge me a dime told me how to fix it when he showed up to give me a quote

Did an excellent job and Iâ ll call him back if I ever need anyone again from my water recommend to somehow recommend him to all my friends thank you thank you very much Kelly

Five stars PLUS! Kelly Walters was very punctual, personable and professional. Clearly explained how the pressure switch, water tank (bladder) and submersible well pump all work together. Timing was such that when he was here the submersible died. He was here early the next morning and replaced. EXCELLENT, EXCELLENT, EXCLELLENT.

Kelly Walters did a great job (repeat a great job!) installing a whole house water treatment system. He was very professional not only setting up the system but also in explaining the operation and maintenance of the system. I highly recommend Safewell Technologies.

AN EXCELLENT COMPANY, ALONG WITH THE OWNER KELLY WALTER. VERY VERY REASONABLE AND EXTREMELY PROFESSIONAL IN ALL PHASES OF THE JOB HE DID FOR ME. HE FIXED THE PROBLEM I HAD WITH MY WELL ON MY PROPERTY. I HIGHLY RECOMEND THIS COMPANY TO ANYONE WHO WANTS PIECE OF MIND KNOWING THAT KELLY AND HIS COMPANY SAFEWELL TECHNOLOGIES WILL DO AN EXCELLENT HONEST AND REASONABLE JOB TO SATISFY THE NEEDS OF HIS CUSTOMERS. THIS COMPANY AND THE OWNER ARE TOP NOTCH IN EVERY ASPECT OF THEIR PROFESSION .THANK YOU KELLY AND SAFEWELL TECHNOLOGIES !!!!!!!!!

Awesome service!

Great service!

I never write reviews because I feel when you hire someone they should be proficient at their job but every once in a while you come across a business owner who goes beyond professional and this is that business owner. No qualms about explaining every facet of what could be done and the costs for each No hard sell just facts and figures add in the personable courteous and laid back demeanor and you have the best of all situations. I wouldnâ t hesitate to recommend these guys to anyone.

Responded quickly and did a great job. Would hire him again.

Water is on and working. I have a some work to do in the spring but the water system from the well to the house is New . thank you for all safewell technologies.

Look no further. I received three estimates for our project. Kelly hands down got my job. Kelly asked questions, tested water, looked at our well system and gave us his evaluation on how to solve our water issue. Kelly was clear and concise with the information and encourage any questions or concerns. My wife and I never had the feeling that he was just there for the sale. Our installed system operates great and the quality of water is excellent. Continued success to Kelly & Safewelltech