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"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"Mike did an excellent job going over everything. He gave us information how to resolve our issue ourselves because it turned out not to be a major problem. I appreciated his honesty, all the advice and all the time he spent with us. If I do ever need his services or know someone who does o would highly recommend him."

"I can’t say enough good things about Procyon. When a sudden flood in my basement occurred, their team responded with urgency and professionalism, arriving promptly and fully prepared. They quickly assessed the situation and got to work immediately. They ensured that every bit of moisture was taken care of, preventing any future mold or structural issues. I was especially impressed by their attention to detail. They didn’t just focus on removing the water, they also followed through with thorough drying, disinfecting, and post-remediation inspections to ensure my basement was safe and sound. They communicated with me every step of the way, which gave me peace of mind throughout the entire process. Thanks to their efforts, what could have been a disaster turned into a manageable situation. I highly recommend Procyon for anyone in need of reliable and effective remediation services. Their dedication, expertise, and customer care were second to none."

"Benedict was able to schedule me quickly for remediation. He put my mind at ease. They worked quickly and the space was spotless when they were done. He explained every step and the system in place has really done the job. He has been a pleasure to work with."

"David was not only proficient and professional with a high level of expertise but had such deep heartfelt compassion and empathy for my situation. It was a refreshing and comforting experience to work with David. Given all the unknowns, David's patience and ability to educate me on the potential outcomes really helped to settle me down. I like to know what I'm facing and I feel like David and First Stop Environmental gave me life affirming choices. Thank you."

"On time, Professional, and neat"

"great service"

"The owner of Your Way Home Improvement came to give us an estimate on August 17th to inspect and repair our soffits to keep pests out. He showed us a piece of ripped off notebook paper with the estimate on it and asked for a $1,000 deposit for a job that would be approximately $1,900. Because we had had such a difficulty time trying to find someone to do the job, we foolishly wrote a check for the $1,000 without a formal contract. Mr. Hedrick told us that he would start the job either Friday the 19th or Monday the 22nd. The check cleared our account on the 19th but we still had not heard from Mr. Hedrick. On Monday the 22nd, I texted Mr. Hedrick to ask when he planned to begin work. He responded that he had just gotten his phone back, that his brother was helping him on the job because he had a truck to carry the equipment and it shouldn't be much longer. I thanked him and told him we were getting nervous; he responded that there was no need to be nervous. On the 25th I texted Mr. Hedrick again asking for a start date. He stated that he had just messaged his brother and would get back to us as soon as he received a response. On Monday the 29th I texted Mr. Hedrick requesting our $1,000 deposit be returned as soon as possible and we would find another contractor to do the job: no response. I texted again on the 30th and received no reply. Mr. Hedrick did respond to BBB stating that he would contact us to remedy the situation; I responded that all we wanted was our money back. No response to BBB following this. My understanding was that at one time he was a very good contractor; such a shame that this is no longer the case."