Get matched with top carpet cleaners in Castle Point, NY

"Excellent work, great communication, fair pricing… Everything we could have hoped for. Highly recommended."

"Do not hire these people. We hired them to clean and paint a house which we just purchased. There was a gigantic miscommunication between the work we were told they would do, and then what they actually did. At the first meeting, a very detailed list of everything was taken, and then nothing on this list was done, and we constantly had to remind them of the things they said they would do. For example, we were very clear that we wanted everything removed from the walls throughout the house before painting (a normal thing that should be done before painting), and they agreed, and then halfway through the job they send pictures, and nothing was removed from the walls. This then required them to go back and remove everything, and then touch up every spot they missed, adding several days to the overall job, and resulting in uneven paint spots on all the walls. In addition, they communicated with us that they don’t get paint on things like door hinges and windows and sent us pictures of the prior paint in places were paint shouldn’t be. Yet, when we moved in, they got paint on literally everything in the house. When I saw them painting, they did not use any painters tape or painters’ tarp throughout the whole house. We sill have paint drops on all the floors throughout the house, on the carpet, light fixtures, door knobs, etc. They even painted the windows shut in multiple rooms and painted the bathroom sealing fan shut, when they could have easily dropped the fan, and painted just the ceiling above it. I spent hours removing paint and freeing open the windows. In addition, while we were told they would clean the whole house, top to bottom, whole rooms were not cleaned, as previously agreed upon, and per the contract. In addition, the whole project was estimated to take two weeks, with the understanding that they might need another day or two if necessary. Baring a supposed family emergency, it took them a total of four weeks to complete the project. Twice the length they said it would take. In addition, the quality of work they did was just incredibly poor. With very little attention to detail or care in their work. They said they would spackle all hole and repair things, and this was barely done. The sheet rock they installed doesn’t align with the floor, walls, and electrical outlets. We were also told that they would “take care” of the whole basement, which apparently only meant painting and sheet rock, not replacing the ceiling and carpet, which we were told they would repair for us. Again, a giant miscommunication between what we were told they would do, and what they ended up doing. They also recommended someone to come and replace the baseboard heaters throughout the house. When this person came, he accidentally cut himself while working, and then proceeded to get blood all throughout the house and on the newly painted walls and newly cleaned carpets and floors. It was a complete disaster. They also informed me that this person, who they recommended, has been caught previously drinking alcohol on the job, so why they still recommended this person is beyond me. At the point they were all done, according to what they felt they needed to do, Ed said he’d come back to do a final walk through with us and give us some additional trim which Ed said he’d pick up for us and install. We gave him money for the trim, and then we never heard from him again. He has never responded to us and has since ghosted us. So just to be clear, he stole money from us. In addition, him never returning resulted in him leaving all sorts of supplies, debris, and trash inside and outside of our house, which we needed to clean up. He also left a several hundred-dollar ladder which I guess is ours now? He just left it here and never showed up again. I see some of his replies on this website, and please be aware that he might reply to lie and try to downplay all of this. But this is 100% true and accurate to the level of work that Ed and his team did. Do not work with these company under any circumstances."

"We have had JR Carpet clean carpets as well as install carpets in our home. Every time they were professional and reliable from start to finish. Jobs were completed on time and quality of work was impeccable! If you are looking to have carpets cleaned or installed this local, family owned business is the one to hire!"

"Fantastic and very thorough."

"EXCELLENT service. PROMPT, PROFESSIONAL and FRIENDLY. Loved that he looked at the carpet before jumping in to clean it. Explained what equipment he was bringing into the house and asked to hook it up before doing so. Answered my questions and offered cleaning (or replacement) suggestions. I would highly recommend First Class Carpet & Upholstery Cleaning."

"Contacted them regarding getting a base put in for my shed. Never responded. Messaged them a few more times and they never responded. Apparently, they're not looking for any new business."

"Where do I start? I hired Tri County to fix my house when a tree fell on it caused by a tornado. This was a complete second story rebuild. I met with them in june, and they said they could start 1st week in september. The project manager was a great salesman so we decided to go with them. Worst mistake! They didn't start until October. During renovation, Tri County didn't tarp my roof all the way to protect it from rainfall when they installed plywood on the new roof, and they flooded my entire 2nd and 1st floor. When I called and emailed, they said they tarped the whole roof while I was standing on my first floor getting rained on. They assured me they would take care of it, and They came by when we left and tarped the rest of the roof and then used my wife's clean dish towels to clean the mess. They promised to remove all water with dehumidifiers and a water meter and take care of it. The 1st floor flooring buckled a month after the job was finished. The paint was peeling on the trim and stairs risers because they didn't sand first. They cut the master bedroom closet poles too small, so they fell every time my wife took a hanger off, causing all the clothes to fall. Bedroom closet shelves were secured into just sheet rock and not wood studs, so when they were loaded with our belongings, they all came crashing down days later. They left our home unsecured and had to make a police report for stolen items from our home. They replaced a door handle set that went missing, but not my wife's miter saw that vanished from the garage. Every time a storm comes mild or severe, the "new siding" they installed blows off in the wind and dangles from the house from multiple places. When they brought in dumpsters the dug a hole so deep in the driveway cause they didn't put plywood down and when I brought it to their attention in an email the project manager told me he only "protects sound macadam". I went off and should have fired them at that point, but they assured me they would fix it. They fixed it poorly with a cold patch. Electricians left broken outlet plates. Overall, the job sloppy hurried and half baked. I was sold a timely renovation with Profesional tradesman with years of experience. What I got was mostly an overpaid scam. Things they did do well. Framing, change in roof pitch, and insulation were fantastic. Didn't make up for the rest of the lackluster performance. I wouldn't recommend them!"