With Angi since January 2017
2022 Super Service Award
Service Provider ResponseI would like to point out that I offered on at least 5 separate occasions to come up and fix the window and every time I offered or was in the area there was always a reason why we were not able to come by and do so. We also worked very hard to try to accommodate what was a very difficult scheduling process with you guys which we understood due to heath concerns for you wife. Also like I stated from the beginning I was unsure that we had anything to do with the window spring breaking. Would also like to point out that we would still come by to take care of it. Best of luck to you and your family.
Service Provider ResponseWe did work for [Member Name Removed] and his wife for a period of approximately 3 months. The cleaning was done on a bi weekly basis. After speaking to [Member Name Removed] he informed me that his wife and himself realized that this item had been missing They allowed not only myself but Mary back in their home approximately 4 more times. All of this also happened well over a year ago at which point when 1st brought to my attention I urged him to contact the police and make a formal report. That not only myself but Mary had absolutely nothing to Hide. It also seemed very strang to me that if they believed something of that nature happened that they would allow us back not once but multiple times. Also my reputation is worth more than anybody's necklace. Also in conclusion my business has been running for well over 7 years and have never Been accused of anything like this. We are a family run business Who prides ourself on our very good reputation and we would not jeopardize that for anyone or anything.
Service Provider ResponseHi [Member Name Removed]I Returned a phone call to you on Saturday the same day that I came to see the job. I Then never received a phone call back From you in regards to your job. Once I left a message for you I expected that you would call me back and when you never did I figured you found another company to do your work.
Service Provider ResponseLike I tried to explain unfortunate things happen. And unfortunately not everybody is able to understand that. Although we do understand their disappointment With us being unable to clean their home That the overall quality of my company Would not be called into question. Again we apologize But would also like to point out that we have several regulars were also affected by these accidents and none of them Have echoed The same feelings. We wish [Member Name Removed] the best of luck with future companies.
Health & Safety Measures
O'Brien's Family Cleaning Service is currently rated 4.7 overall out of 5.
O'Brien's Family Cleaning Service is open:
Monday: 9:00 AM - 5:30 AM
Tuesday: 9:00 AM - 5:30 PM
Wednesday: 9:00 AM - 5:30 PM
Thursday: 9:00 AM - 5:30 PM
Friday: 9:00 AM - 5:30 PM
Saturday: 9:00 AM - 4:00 PM
O'Brien's Family Cleaning Service accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check, PayPal
Yes, O'Brien's Family Cleaning Service offers free project estimates.
Yes, O'Brien's Family Cleaning Service offers eco-friendly accreditations.
No, O'Brien's Family Cleaning Service does not offer a senior discount.
Yes, O'Brien's Family Cleaning Service offers emergency services.
No, O'Brien's Family Cleaning Service does not offer warranties.
O'Brien's Family Cleaning Service offers the following services: Commercial and Residential cleanings, Mold Remediation, Carpet and upholstery cleaning, Floor waxing and buffing, Fire and Flood clean-ups, pressure washing and interior painting.