With Angi since January 2017
Awards and Badges
Angi Certified
2022 Super Service Award
Business Highlights
Family Owned & Operated
24/7 Service Offered
Emergency Services Offered
Eco Friendly
Wears MaskAmenities
Free Estimates
Yes
Warranties
No
Senior Discount
no
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Read reviews by category
house cleaning (38)carpet cleaning (17)floor cleaning (8)window cleaning (8)upholstery cleaning (6)mold removal (3)window replacement (3)professional organizers (2)blind cleaning (2)basement remodeling (1)interior painting (1)chimney cap repair (1)
Showing 1-25 of 42 reviews
Felicia R.
05/21/2023
Joan J.
05/16/2023
I was delighted with how everything went! The crew were very friendly, and worked hard all day to accomplish a great result for me. They reassured me that everything would be OK and they were right!
Description of Work
The crew did a deep cleaning of my seasonal residence, including all the windows inside and out. They also cleared out unneeded and broken furniture and hauled it all away
Category
house cleaning
Cost
$1,200
Hire Again?
Yes
Sondra A.
10/26/2022
We have been looking for a new cleaning service and I am so glad that we found O’Briens family cleaning service! we couldn’t be happier with their service!
Description of Work
Had our home cleaned. They cleaned all bedrooms, bathrooms, kitchen, living room, dining room, mud room. Everything was above expectations when they were finished!
Category
house cleaning
Hire Again?
Yes
Heidi W.
10/20/2022
Mollie G.
01/08/2022
Gabrielle A.
11/02/2021
J M.
08/30/2021
Cleaning was ok. People were a little awkward but no big deal. They accidentally broke a piece of one of our windows. At first pretending it didn’t happen then very graciously admitted it and agreed to fix it. I’ve asked 4 times for them to come back and fix and they’ve ignored it.
Description of Work
House cleaning
Category
house cleaning
Service Provider Response
I would like to point out that I offered on at least 5 separate occasions to come up and fix the window and every time I offered or was in the area there was always a reason why we were not able to come by and do so. We also worked very hard to try to accommodate what was a very difficult scheduling process with you guys which we understood due to heath concerns for you wife. Also like I stated from the beginning I was unsure that we had anything to do with the window spring breaking. Would also like to point out that we would still come by to take care of it. Best of luck to you and your family.nancy H.
02/25/2021
They did a great job, will definitely give them a call for more work needed. Owner was very honest and the work he said he will do was done up to my expectations.
Description of Work
home cleaning , rug cleaning, clean some mold in my basement
Category
blind cleaning, carpet cleaners, house cleaning, floor cleaning, mold removal
Hire Again?
Yes
Matthew H.
02/24/2021
Alice Y.
02/13/2021
Janice T.
09/04/2020
Scott S.
07/20/2020
We had the O'Brian Family in to clean the house 3 or 4 times before we realized that a special gold pendent and a heavy gold bracelet were missing; the day they disappeared, Ed's mother-in-law Mary was alone in the house for the 20 minutes when I went to gas up. When I returned, I was surprised that she had left, as there was still cleaning to be done. The next day we discovered the missing gold. The pendant was very special, a Byzantine gold coin from the reign of Justinian the Great, minted about 530 AD in Constantinople. I had a jeweler make a bevel and loop for it, and both of us loved it. As it was not large, I doubt the thief got much more than weight for it, that was the real crime, which I explained in great detail to Edward. If Mary is still "working", beware.
Description of Work
regular house cleaning
Category
carpet cleaners
Service Provider Response
We did work for [Member Name Removed] and his wife for a period of approximately 3 months. The cleaning was done on a bi weekly basis. After speaking to [Member Name Removed] he informed me that his wife and himself realized that this item had been missing They allowed not only myself but Mary back in their home approximately 4 more times. All of this also happened well over a year ago at which point when 1st brought to my attention I urged him to contact the police and make a formal report. That not only myself but Mary had absolutely nothing to Hide. It also seemed very strang to me that if they believed something of that nature happened that they would allow us back not once but multiple times. Also my reputation is worth more than anybody's necklace. Also in conclusion my business has been running for well over 7 years and have never Been accused of anything like this. We are a family run business Who prides ourself on our very good reputation and we would not jeopardize that for anyone or anything.Brian F.
02/27/2020
I’m so glad I chose Edward and his team for the job. Not only were they fast, efficient, and detail-oriented, they cleaned our house carefully and were very courteous. I’m looking forward to a regular housecleaning schedule with Edward and his team.
Description of Work
Deep cleaning and carpet cleaning
Category
carpet cleaners, house cleaning
Cost
$750
Hire Again?
Yes
Brian T.
02/26/2019
I gave them short notice on a job where I was selling my house and had a cancellation by another provider. They did everything they could to try to fit me in, and unfortunately I hired a different company just minutes before they said they could do it. I could tell they did everything possible to work with me and they seem to do anything they can to accommodate you. They are friendly and professional. I will be calling them for my next job.
Description of Work
Move out cleaning
Category
house cleaning
Hire Again?
Yes
Jackie H.
12/22/2018
WONDERFUL THE CREW THAT CAME WAS ON TIME AND WORK PROFESSIONALLY AND WAS RESPECTFUL TOOK CARE OF EVERYTHING THEY SAID THEY WOULD. CHARGED MY CREDIT THE CORRECT AMOUNT HAD ABSOLUTELY NO ISSUES OR COMPLAINTS WITH THIS COMPANY AT ALL I EVEN HIRED THEM TO COME BIWEEKLY FOR UPKEEP CLEANING
Description of Work
Deep house cleaning
Category
carpet cleaners, house cleaning, upholstery cleaning, window cleaning, floor cleaning
Hire Again?
Yes
Nancy W.
12/16/2018
When Ed O’brian of O’brian’s family cleaning returned my initial contact he said he was driving and would call me back in 20 minutes. Over an hour and a half later he called and said he was in a minor accident. He agreed to come over on Saturday and look at my project. He was over an hour late. After looking around he said he would call Sunday with a quote, I’ve never heard from him! Do not attempt to hire this company!
Description of Work
House cleaning
Category
house cleaning
Service Provider Response
Hi [Member Name Removed]I Returned a phone call to you on Saturday the same day that I came to see the job. I Then never received a phone call back From you in regards to your job. Once I left a message for you I expected that you would call me back and when you never did I figured you found another company to do your work.David M.
11/19/2018
O'Brien's Family Cleaning Service is totally unreliable. They talk a good game but fail to live up to any responsibility. We made two appointments with these people over a month or so. On each scheduled visit, they didn't bother to call us or write us to tell us they weren't going to make the appointment. We had to track them down and each time their excuse was they were in a car accident. Didn't bother to let us know they weren't coming. Wasted our time for nothing. Totally unprofessional business and would not recommend them under any circumstance. Even if we were to believe them that they had two car accidents in one month, that should be a warning sign right there. I don't understand how they could have gotten an A rating from Angie's List.
Description of Work
House Cleaning
Category
house cleaning
Service Provider Response
Like I tried to explain unfortunate things happen. And unfortunately not everybody is able to understand that. Although we do understand their disappointment With us being unable to clean their home That the overall quality of my company Would not be called into question. Again we apologize But would also like to point out that we have several regulars were also affected by these accidents and none of them Have echoed The same feelings. We wish [Member Name Removed] the best of luck with future companies.Rita G.
08/30/2018
Lamar H.
08/28/2018
eric C.
05/07/2018
Eddie and his team are professionals. They performed an excellent deep cleaning on our house well as upholstery cleaning. Eddie was very responsive to our changes and quick to address overlooked spots. We will be using O'Brien's on a regular basis.
Description of Work
Deep Cleaning and Upholstery Cleaning
Category
carpet cleaners, house cleaning, upholstery cleaning
Hire Again?
Yes
Jackie H.
04/22/2018
We have used Ed and his crew often over the winter do to maintenance cleanings and carpet cleanings. We just had them come in and do a deep spring cleaning which included my basement and windows. He also painted a fence in my side yard. Once again the work of ed and his crew was beyond what we expected. They were very accommodating and did everything we requested. We will continue to use them for multiple things.
Description of Work
Spring Cleaning
Category
house cleaning, upholstery cleaning, window cleaning, replacement windows, home & garage organization, interior painters, floor cleaning
Hire Again?
Yes
david B.
02/03/2018
Muriel V.
10/20/2017
I chose Eddie's company from Angie's list last spring. We are very happy with Eddie and his crew. They do whatever I ask, and are flexible when I need it. My husband commented just last week "Those guys do a great job!"
Description of Work
Residence cleaning, both deep and weekly, since March 2017.
Category
house cleaning
Hire Again?
Yes
Michael F.
10/19/2017
Ed and O’Briens Family Cleaning Service were referred to us after we found some black mold on the ceiling of our basement. We were worried that it was going to sink us financially, luckily Ed came in with a reasonable and accurate quote for testing and services and got the job done fast and effiecently. We were so happy with the experience that we hired them for additional work while the basement was still drying out. Ed and his company are a pleasure to work with, they will go above and beyond every time they walk through your door - my wife and I cannot recommend them enough.
Description of Work
Full mold testing and cleaning on 1300sf basement. House cleaning and floor buffing.
Category
carpet cleaners, house cleaning, floor cleaning, mold removal
Hire Again?
Yes
Other Information
Services offered
Covid-19 update
We are actively performing full services. We are taking additional precautions to protect our customers.
Health & Safety Measures
We complete exterior work only (No need to enter home)
We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We offer estimates and quotes using video calling
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.