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    Verified drain cleaning services reviews

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Avatar for Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

5.00(
5
)
Approved Pro

Roto-Rooter Plumbing & Water Cleanup

5.00(
5
)
Approved Pro
1935 years of experience
Free onsite estimate

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America. 

Roto-Rooter is a fully licensed and insured plumbing company providing 24/7 plumbing services, drain cleaning, and water damage cleanup. More people depend on Roto-Rooter than any other plumbing company in North America. 


RIC Plumbing Inc

5.00(
40
)

RIC Plumbing Inc

5.00(
40
)
Customers say: Quality work
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

We specialize in underground utility repair, construction and rehab. If your project requires a simple repair or complex equipment and demanding schedule, we can help.

"So happy to be able to use the plumbing again within 4 hours of their arrival, after dealing with repeated cleanings for the previous 10yrs which was just getting worse as the years passed. If they were unhappy to on the coldest day of the year so far, they hid it well. They did leave behind 1 of their power cords, forgot to reconnect my downspout completely, and poked a hole in the screen door, but that's pretty minor for work done that I won't have to worry about until the day I die or sell the house. They came back when I called to finish the downspout, get their cord and take away an old pipe left in the basement that they replaced. I would recommend them for replacing a sewer line to anyone, but I can warn you - they don't give free estimates, unless they can't camera your line 1st."

Arethusa V on April 2021

We specialize in underground utility repair, construction and rehab. If your project requires a simple repair or complex equipment and demanding schedule, we can help.

"So happy to be able to use the plumbing again within 4 hours of their arrival, after dealing with repeated cleanings for the previous 10yrs which was just getting worse as the years passed. If they were unhappy to on the coldest day of the year so far, they hid it well. They did leave behind 1 of their power cords, forgot to reconnect my downspout completely, and poked a hole in the screen door, but that's pretty minor for work done that I won't have to worry about until the day I die or sell the house. They came back when I called to finish the downspout, get their cord and take away an old pipe left in the basement that they replaced. I would recommend them for replacing a sewer line to anyone, but I can warn you - they don't give free estimates, unless they can't camera your line 1st."

Arethusa V on April 2021


Avatar for Hertel Hardware & Plumbing Co Inc

Hertel Hardware & Plumbing Co Inc

4.72(
193
)

Hertel Hardware & Plumbing Co Inc

4.72(
193
)
Customers say: Super punctual
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

• 2015 Super Service Award Winner - 7th Consecutive Year! • For nearly 100 Years, Hertel Hardware & Plumbing has remained Family Owned & Operated! • Call (716) 875-3900 to Schedule a FREE Estimate or an Appointment Contact name: Tony Christiano Jr. - [email protected] Cyndee Christiano - [email protected] Michael Reed - [email protected]

"Hertel H&P never disappoints. Whether it's a long term plan, or a last minute emergency, they are experienced and solution oriented. Highly recommended!"

James M on March 2025

• 2015 Super Service Award Winner - 7th Consecutive Year! • For nearly 100 Years, Hertel Hardware & Plumbing has remained Family Owned & Operated! • Call (716) 875-3900 to Schedule a FREE Estimate or an Appointment Contact name: Tony Christiano Jr. - [email protected] Cyndee Christiano - [email protected] Michael Reed - [email protected]

"Hertel H&P never disappoints. Whether it's a long term plan, or a last minute emergency, they are experienced and solution oriented. Highly recommended!"

James M on March 2025


Zenner & Ritter Home Services

4.68(
447
)

Zenner & Ritter Home Services

4.68(
447
)
Customers say: Quality work
Recommended by 90% of Angi customers
Recommended by 90% of HomeAdvisor customers

Zenner & Ritter Home Services is a woman owned family business offering residential and light commerical services since 1930. Presently we maintain a staff of over 40 professionals with a fleet of vehicles to provide prompt service. Promotions vary based on the type of service (heating, generators, plumbing, maintenance, etc.), but include financing options, rebates, Energy Star incentives and published coupons. The true savings are the energy reduction and warranty protection that our products and installations provide. They look forward to the opportunity to exceed your expectations!

"It was not bad. They were a little bit pricey. They were very professional."

Michael W on March 2022

Zenner & Ritter Home Services is a woman owned family business offering residential and light commerical services since 1930. Presently we maintain a staff of over 40 professionals with a fleet of vehicles to provide prompt service. Promotions vary based on the type of service (heating, generators, plumbing, maintenance, etc.), but include financing options, rebates, Energy Star incentives and published coupons. The true savings are the energy reduction and warranty protection that our products and installations provide. They look forward to the opportunity to exceed your expectations!

"It was not bad. They were a little bit pricey. They were very professional."

Michael W on March 2022


Frank's Basement Systems

4.73(
361
)

Frank's Basement Systems

4.73(
361
)
Customers say: True professional
Recommended by 91% of Angi customers
Recommended by 91% of HomeAdvisor customers

Since 1985, Frank's Basement Systems has served the Greater Buffalo, Rochester, and Western New York regions in basement waterproofing, crawl space encapsulation and repair, and residential and commercial foundation repair services. As a member of several nationally-recognized contractor networks, such as Basement Systems, Supportworks, and CleanSpace, Frank's Basement Systems has access to patented, award-winning products and comprehensive training.

"Due to a rapid thawing, our home's sump pump started to fail and couldn't pump water faster than it was coming in from the drain tile. I came home from work to find a huge puddle of water in the area where the pump was situated, about 1/2" deep. The pump itself was working, but barely. After spending an hour bucketing water out of the pump well, I gave Frank's Basement Systems a call at around 7:45pm. One of their guys, Shane, was at my house within 20 minutes. He did a perimeter check outside the house and confirmed water was being pumped out, but the flow was minimal. He disconnected the pump from the piping, pulled it out, and I got a view of how corroded the old pump was, and it was chock full of debris and rocks. He cleaned the rocks from the pump and reinstalled to see if that would help the situation - it didn't. By this point, I was fully prepared to invest in a new pump, and he kindly provided me with the inventory he had available. Upon deciding which pump to go with, he went to his truck, drew up the paperwork that I signed, and he was able to install the new pump within half an hour. In addition to the pump, he redid the piping exiting the house and added a quiet check valve. Finally, he provided me with an estimate for a backup pump, at my request. Besides the great and thorough work, Shane was friendly, kind and honest. He did his due diligence in first attempting to repair the old sump before advising installation of a new model. He wore plastic booties over his shoes, wore a face mask the entire time and maintained proper social distancing. I've worked with Frank's at my previous house and am glad to have worked with them on the sump for my current house. I hope I won't need any work in the near future, but if I do, I'll continue to go with Frank's."

CaMareo W on March 2021

Since 1985, Frank's Basement Systems has served the Greater Buffalo, Rochester, and Western New York regions in basement waterproofing, crawl space encapsulation and repair, and residential and commercial foundation repair services. As a member of several nationally-recognized contractor networks, such as Basement Systems, Supportworks, and CleanSpace, Frank's Basement Systems has access to patented, award-winning products and comprehensive training.

"Due to a rapid thawing, our home's sump pump started to fail and couldn't pump water faster than it was coming in from the drain tile. I came home from work to find a huge puddle of water in the area where the pump was situated, about 1/2" deep. The pump itself was working, but barely. After spending an hour bucketing water out of the pump well, I gave Frank's Basement Systems a call at around 7:45pm. One of their guys, Shane, was at my house within 20 minutes. He did a perimeter check outside the house and confirmed water was being pumped out, but the flow was minimal. He disconnected the pump from the piping, pulled it out, and I got a view of how corroded the old pump was, and it was chock full of debris and rocks. He cleaned the rocks from the pump and reinstalled to see if that would help the situation - it didn't. By this point, I was fully prepared to invest in a new pump, and he kindly provided me with the inventory he had available. Upon deciding which pump to go with, he went to his truck, drew up the paperwork that I signed, and he was able to install the new pump within half an hour. In addition to the pump, he redid the piping exiting the house and added a quiet check valve. Finally, he provided me with an estimate for a backup pump, at my request. Besides the great and thorough work, Shane was friendly, kind and honest. He did his due diligence in first attempting to repair the old sump before advising installation of a new model. He wore plastic booties over his shoes, wore a face mask the entire time and maintained proper social distancing. I've worked with Frank's at my previous house and am glad to have worked with them on the sump for my current house. I hope I won't need any work in the near future, but if I do, I'll continue to go with Frank's."

CaMareo W on March 2021


"I have been using them for years and I used to go through Richard. They always stood behind their work. Richard has retired and the new guy is Bob. He has given an attitude with me asking them to come back out to fix the toilet they had installed. It was crooked and I wanted him to redo it. Bob kept talking over me and would not let me get a word in. I moved on to talk to the owner who had Bob come out to correct the problem. Because of Bob's overall behavior being very unprofessional, I will not use them again."

Barbara H on May 2019

Additional DBA - True Value Hardware. Additional email - [email protected].

"I have been using them for years and I used to go through Richard. They always stood behind their work. Richard has retired and the new guy is Bob. He has given an attitude with me asking them to come back out to fix the toilet they had installed. It was crooked and I wanted him to redo it. Bob kept talking over me and would not let me get a word in. I moved on to talk to the owner who had Bob come out to correct the problem. Because of Bob's overall behavior being very unprofessional, I will not use them again."

Barbara H on May 2019


"I called Quality Plumbers and was please with their service and recommendations. In a Professional manner the problem was discern and within 40 minutes our seal was replaced, toilet straighten and reattached, water level set, handled reposition and bathroom cleaned. Russell and his son were personal, helpful and I will (when needed) will call them again. I highly, highly recommend them for your plumbing and sewer needs. Thank you."

Paul E on September 2020

Award winning.

"I called Quality Plumbers and was please with their service and recommendations. In a Professional manner the problem was discern and within 40 minutes our seal was replaced, toilet straighten and reattached, water level set, handled reposition and bathroom cleaned. Russell and his son were personal, helpful and I will (when needed) will call them again. I highly, highly recommend them for your plumbing and sewer needs. Thank you."

Paul E on September 2020




Avatar for Infinity Home Plumbing

Infinity Home Plumbing

5.00(
11
)

Infinity Home Plumbing

5.00(
11
)
Customers say: Quick response
Recommended by 100% of Angi customers
Recommended by 100% of HomeAdvisor customers

Infinity Home Plumbing is a veteran owned and operated business with years of plumbing experience. We offer discounts to veterans and seniors. We also offer exciting membership packages that include special pricing and discounts. All major credit cards are accepted.

"Very good clean job"

Timothy C on June 2020

Infinity Home Plumbing is a veteran owned and operated business with years of plumbing experience. We offer discounts to veterans and seniors. We also offer exciting membership packages that include special pricing and discounts. All major credit cards are accepted.

"Very good clean job"

Timothy C on June 2020

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Drain Cleaning questions, answered by experts

Anything from debris, rust, ice, and even poor installation can cause clogs in your plumbing vents. Some signs of a clog include slow drains, gurgling sounds in drains and toilets, and bad odors. The bad odors are the most concerning, as these can include methane and hydrogen sulfide. Contact a plumber to come take a look if you notice any of these signs.

Coke and other sodas do clean a clogged drain, so this is one of those urban myths that has some truth behind it. Coke and similar sodas are caustic and will provide some cleaning power to your drains. However, the power of soda pales in comparison to dedicated cleaners or even baking soda.

Keep your egress window from flooding by ensuring that the drainage system in the window well is clear and in good working condition. Inspect the window well every few months to remove any blockages and test the drainage system. It’s better to discover potential problems before your window well fills with water during heavy rain.

You should flush your AC drain line once every three months to keep it clear of debris and buildup. Keeping your AC drain line clean prevents clogs, backups, mold growth, and extra wear on your AC unit. If you live in a humid area or have several furry pets, up your cleaning schedule to once a month.

Some signs that your main sewer line is clogged are easy to spot, like when water backs up into your showers, sinks, and toilets for no apparent reason. However, some indicators are more subtle. The most common signs that you may have a clogged sewer main include:

  • Gurgling sounds coming from drains or toilet

  • Water in your basement drain or in the lawn

  • Smell of raw sewage throughout your home

  • Other found odors like rotten eggs around your home

The Boston, NY homeowners’ guide to drain cleaning services

From average costs to expert advice, get all the answers you need to get your job done.

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