Get matched with top glaziers in Empire, NV

"I had an issue (yesterday) with a window installed by BHN in 2016. The problem was with the sash caused by owner oops. I spoke with Chad and after texting him a photo of the sash problem he walked me through the fix over the phone. Otherwise he was willing to personally come to my home and fix the problem after hours. Doesn't get much better than that."

"Surgeries bike while is ok s"

"So far so good"

"The sales representatives for this company were outstanding. Everyone I dealt with was courteous and went above and beyond to help. I am handicapped and my sales representative actually took down my blinds prior to the window installation and returned the day of to put them back up for me. The windows are fantastic and I saw an immediate difference in my utility bill, the sounds coming into the house are muted and the windows seal really well. I would definitely buy from DaBella again."

"Excellent, no problems. My car was new the first year I used the service and there has never been any damage during the transports. The men picking up and delivering the car have always been pleasant and cooperative. Both Ely and Guy at United Transport has been highly responsive to my needs. I would highly recommend this company."

"I was on the market for a security system and this one seemed easy enough to install.......went through the process and some of the window sensors were not working. I called Customer Support who was very friendly and we went through the entire process again...this time other window sensors did not work. This went on for a week or so...then the door senors stopped working....than the motion sensor stopped working...at no time in over a month did I have a fully operational security system. As I was about to return the system I was told they have "new" sensors and they just realized they received a bad batch and are working with another company.....Gave it a try....and same issue returned....some sensors worked....some didn't. I finally returned the system and stopped getting emails.....only to find that they were still billing my credit card even after I returned the equipment. Very nice people and very understanding.....unfortunately their product is not up to par. While we do have a large home, it's an open concept and the sensors that weren't working were no more than 15ft away from the base. The previous owners of my house had a wireless system with no issues at all.....I'm going to be using that company going forward."

"We called Kyle to set up an appointment to have our Hot Tub repaired. He was nice and friendly and texted us to set up an appointment between 9am-11am but on the day of the appointment, he didn?t show up and he didn?t call or message us to let us know he wasn?t coming. We messaged him to ask if he was still coming but he didn?t respond until almost 2pm and when he did, he apologized and told us that he ran into an emergency that took longer than he thought and he asked us if we could please allow him another chance to come the following morning. We took a chance and set up an appointment for 9 AM the following day. We sat and waited for him the next morning and again he was a ?no show?. He did message around 9:30am stating he was sorry again but he had another emergency and he would have to reschedule for later in the week. Kyle seems to be a nice person but a horrible businessman. It was inconvenient for us to wait around 2 days in a row and all he could say is ?life happens?."

"You should probably add 4-6 weeks to the expected delivery date if you expect to need the "enclosed" hardware. I received the blinds in the estimated time, but it came without the required hardware. I have made 4 calls (at least) over several weeks, but the hardware is nowhere in site. It is clear that SelectBlinds.com is a marketing company only has outsourced all production and fulfillment to third parties and evidently has a difficult time coordinating these type of customer service issue. Extremely frustrating that my blinds have been sitting in the floor for over a month and all I need is a few screws. Happy to go to Home Depot to get the screws, but SelectBlinds can't even tell me what sizes I need."

"The sales call was late October, 2022. Problem #1 was the "take it now or lose the price" sales pitch. I should have walked him to the door. Two weeks later I was told 2 windows were "not possible" to make as promised. A change order was done with a more invasive installation. The 8-12 week delivery promise meant new windows by mid-February. I heard nothing from their office for months. 12 weeks became 3 months, 4 months, 6 months and NO windows, no communication. My sales rep turned this over to a service rep and didn't tell me. Calls and emails went unanswered for days and weeks. In April, I posted on their facebook page, receiving a response installation had been scheduled, even tho I had not been called! Early May 2023: Installation day comes and 4 of the first 6 windows off the trailer were made wrong. It includes one of the 'not possible" windows built as originally promised. There were 10 days of unpleasant phone calls to hash this out, with a reminder that I had signed a contract and owed them payment. They also signed a contract and didn't deliver as promised. Late May 2023: After a discount offer, I allow them to install what they have and reorder the remainder, with a 4-6 week stated delivery. 6 weeks later, they say they have 2 of my 3 windows, yet I'm owed 4! Late September 2023: Four more month yields three good windows and one still incorrect. This crew fixed 3 of the prior window installations, which were very poor. Several exteriors had caulk that pulled away. One interior window had a tape wad filling a gap behind caulk and trim. November 2023: The final window arrives and is installled, 53 WEEKS after the original sales call. Bottom line: Universal used high pressure sales tactics, is really bad at keeping promises, bad at communicating with the customer and bad at talking within the company."