Get matched with top water and smoke damage repair specialists in Polvadera, NM

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About half of our kitchen and half of the utility room had become bowed by water leaking under the floor from a water heater.  We discovered the water heater leak and replaced it, but were not aware of the extent of the problem. No one wanted the job!  It wasn't big enough for them. Ramon Acosta of D&R Services determined the extent of the damage and gave us a fair estimate. His team obtained the floor covering we selected and did a beautiful job of putting it down covering both affected rooms after replacing the floor itself.  There was also damage to a door jam that required additional structural work, which they also handled. They cleaned everything up and left nothing for us to have to do ourselves.

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"Went well at first. They were professional . Made us feel at ease and reassuring. We had to stay at a hotel for a week and would come by our home every day to check on things. The day after our flood , we came home and found the washing machine hose dripping water . It was a puddle , so we put a towel down. The water was turned off so we figured it was in the line. Thought no more about it. Later , Spotless Solutions came back to check on things . With us later and the Insurance adjuster , they accused us of trying to deliberately flood our home. Then proceeded to take adjuster to another room and show that we had a previous flood. Well, since living in our home we had not had a flood , this was news to us.No one told us there had been one when we bought our home.During this very stressful time , they made us feel horrible. To say the least we were devastated. After they finished the job , they sent us flowers and a thank you for your business card. Normally that would have been wonderful. But in our case it only added more insult and injury.
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"Well, the first time the replacement was ordered it was the wrong one, which of course, delayed the installation a week. When it was finally installed I had to pay an additional $850 for code upgrades. This I was not informed of by Home Shield. Then we noticed that there was water on the garage floor and found that the pipe coming in from the wall was leaking at the wall so had to call the plumbing company back out to fix it. They first tried to say it was not their fault but since there wasn't a leak before they installed they did fix it. I have used Home Shield a few times before and never had a problem. Some of the companies they use are not the best so you have to research them before you commit. I have found HS service to be good if you do your homework. At the end of the day I was without hot water for almost 3 weeks but it was do to the plumbing company they sent out."

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction from start to completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Robert's Construction, Stucco Pros and Remodeling is a full service builder, renovator and Stucco applicator in New Mexico. In business for over 30 years and offering a lifetime of contracting experience we are able to handle any of your residential or commercial contracting needs. From new home construction to complete interior renovations, and traditional and synthetic stucco siding Robert's Construction is a full service builder. We will make sure your project is done right with 100% attention to detail and personal customer service.