Best vinyl siding repair pros near Cedar Crest, NM

"We were very impressed with both Kramer and Eric. We needed a step down room (popular in the 70's) leveled to match the other rooms, and new flooring laid in 75% of the home. They did an excellent job! What impressed me the most, they realized as they were taking up the old flooring that the concert underneath was very uneven. They could have just laid the floor and not said anything as had been done before, but they didn't. They took the time to show us how uneven the floor was and to explain how over time the flooring could gradually separate (which was happening in current flooring). They suggested using leveling concrete to alleviate the issue. They came across a couple more issues and gave us the options of how to fix. I was impressed with the ethic Kramer and Eric have. They only wanted to do the very best work and it was top quality. We will definitely hire them again. We are making a new list right now!!!"

"There were several layers of old asphalt roofing replaced with a new metal roof. The facia needed to be repaired and old vents removed."

"From the salesman to the project manager to the workers, this was professional pleasurable experience. The company's culture was evident as everyone bent over backwards to ensure that the customer experience was optimal. They brought their own portable toilet and were very gentle with plants and bushes. The salesman Steve and foreman Jay communicated through the phases of project and most importantly of all, my house looks better than my neighbors' who used what looked like "two guys and a truck". I called the office and the owner Bob Ruele picked up the phone - hands-on service. I would highly recommend this firm."

"Felipe and his crew did a large project for me (back porch) and myriad smaller items to repair our new home. Short version: I'll definitely be using them again and recommending them, but you need to be engaged. They are not a set-and-forget crew. In general, the quality of the work is high. The porch is exactly as we imagined it and we're quite happy. The only issues I have with some of the work is the fit and finish. Roofing nails missing the joists weren't redone, so now there are nails hanging into my porch. The ramset nails they used to attach the base plate to the concrete pad had some kind of wax/rubber around them which wasn't completely removed prior to painting, so there are weird nubs sticking up on the base plate. Some of the screws on door moulding weren't puttied over. The biggest issue I had with them was communication and scheduling. Felipe forgot a few parts of the project and things got dropped a few times. It worked out because I was paying close attention, but I think he may just have too much going on so things will fall between the cracks. Scheduling was a regular issue. Our project took place right outside of our bedroom, so we wanted to know the night before if they would be there. It was about 50/50 whether they'd give us that heads up. They also broke an expensive high security lock and I was not reimbursed or discounted. On the scale of the project, it was a rounding error in cost, but it's the principle of the matter on that one."

"Norm and his team were one of the most excellent roofing/business experience I have encountered in a long time. Work and the personable attitude made such a difference! He restored my faith in the roofing business in Albuquerque ! I will definitely call on him again, great guy!"

"When the people arrived for this stucco work, I discovered that unknowingly, I had used this company for another package special I previously purchased: "$1,499 for a General Contractor for a Week." As a result of this, I expected the same degree of professionalism and quality of work as I had received then. Unfortunately, according to the contractor,  the package didn't say what was meant: "$299 for 1 Day of Exterior Stucco/Plaster Repair or Installation!" I was told that it meant 8 hours of labor divided among the number of stucco workers. In this case that mean the contractor plus 2 workers, or approximately 2⅔ hours each. Because the stucco requires the initial coating, letting it dry, and returning for a finishing coat, that would mean approximately 1⅓ for each part of the process ... PER PERSON. I highlight that per person, because in no way did I receive the work of 3 people for those amounts of time. If I received the amount for just one person, I would say at least I received some measure of value. Unfortunately, I can not say that. The number of hairline and larger cracks that were "repaired" could not have taken even one person 2⅔ hours of their time.  I had asked this contractor to give me a bid for several other projects, which he gave, but after the stucco experience I decided not to use his services again. This in no way invalidates the high quality and expert craftsmanship I received from other work he has performed for me. I believe this particular offer and its mis-statement caused him a lot of unhappy customers, and that dissatisfaction was reflected in the work he performed for me, thus creating yet another unhappy customer.

I recieved a call from Albert today. It was very unprofessional. Rather than talking to me about what he can do to fix things, he started complaining to me and making excuses. He was blaming me for this negative report.

He was stellar as a general contractor but his stucco work isnt as great.
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"Fixed and taped the cracks quickly and well in 2 days. Asked them to come back and rework some spots to better match the texture. Fixed to our satisfaction with no problem. they retouched the paint job where the texture was reworked.
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"Work went well. Have had them back for a second coat of transparent stain before the summer sun could cause damage. Very friendly and professional."

"Sara was very helpful she was very professional and gave me the best customer service, everyone else was very helpful as well."

"It went very well and I was happy with the service and work done. They came out right away and saved me from further damage. I would highly recommend them."