Get matched with top movers in Spotswood, NJ

"In spite of numerous negative reviews about Move Quick, Inc., I opted to hire this company for my move from West Virginia to Los Angeles. I spoke to Phillip, the manager/owner, who convinced me that the posted complaints had been resolved and were exaggerations. However, I, too, was subjected to an exaggerated low bid in order to snag my business. I, too, experience problems with the pick up and the delivery dates. The movers were a day late in arriving, then quoted me a 67% increase in price, from $3,100 to $5,200. BUT I was stuck. The company already had my deposit money. Also, I was charged for one flight of stairs and an exaggerated inaccurate measurement of my front door to the truck. I had been told there was no fee for one flight. I had provided exact measurements for the items in my two rooms of furniture. True, I had 51 boxes instead of 40 but that did not warrant such an increase in price, 67% almost $2,000. Delivery was also problematic. I had told Move Quick, Inc. that I would be at my new home 25 days after the pick up, October 30, 2019. That should have been more than enough time for any truck to drive cross country. They made me wait until December 4, 2020, a total of 25 days to drive 2,400 miles. I made the drive solo in 5 days. Communication with the company once they have your money is near to impossible. It took threats and 6 days for Philip to respond. He then provided an insignificant $75 discount. My recommendation: go with a larger company than can provide an accurate estimate and deliver within a reasonable time. Also, use a company that uses the industry standard of moving cost based on the weight of your items. Don’t let Phillip tell you his method of charging based on volume is better. No one else does this, for a reason. Other estimates I had received were in the $3,700 range.I should have Booked Elsewhere!”"

"Re: Order A5767076 Aaron: On May 25, 2019, we engaged US National Van Lines to deliver a furniture shipment to our customer, Ahmad Sultani, in Nebraska. US Van took possession of the furniture, accepted payment in the amount of $1,785 and represented to us that the furniture would be delivered in a timely manner. Unfortunately, US Van did not live up to its agreement and never delivered the furniture as agreed to. US Van held the furniture for nearly three months without the goods so much as even leaving the warehouse, promising over and over again that our delivery to Mr. Sultani was next on the schedule. In turn, we promised Mr. Sultani that delivery was on the way and there was nothing to be concerned about. Little did we know that US Van had no intention of ever making this delivery, but rather only had designs on stealing our $1,785 fee. On August 10, 2019, without notice or explanation, US Van returned the furniture to us undelivered. We have pictures of the furniture being dropped off and contemporaneous notes documenting the drop off. Upon receiving the goods back, the driver assured us that we would receive a refund for the shipping charge — after all, nothing was ever shipped. No work was performed. No services were rendered. The agreement was breached. We ultimately had to refund Mr. Sultani his purchase price, causing us to lose a major sale and income, not to mention suffering reputational damage. After not receiving a refund as promised, we contacted Chase to reverse the charge that was processed by US Van. Chase reversed the charge, but it now appears that US Van objected to this reversal even though US Van knew that it never made the agreed upon delivery and thus failed to perform under the agreement. US Van is not entitled to a dollar, let alone $1,785. US Van has no right to payment. We demand an immediate refund, failing which we will be forced to resort to litigation. And please note that we will not only sue you for the stolen $1,785 and our court costs, but we will also pursue you for the damages suffered as a result of lost profits. For good measure, you will also be reported to the NYC Department of Consumer Affairs, the NYS Attorney General and the Better Business Bureau. Of course, we will also post on Yelp and other consumer sites a copy of this letter and the pictures of your driver surreptitiously dropping the furniture back to our store. Please be guided accordingly. Sincerely, Bettco & Son Furniture 4717 Church Avenue Brooklyn, NY 11203 718-282-4400"

"I have hired Plycon to move antique furniture from DC to NC on several occasions.. They treated my furniture -- from a highboy dresser to a set of dining chairs -- with great care, and it all arrived on time and without any damage. They also were very professional, keeping good communication throughout the process."

"I requested moving service and they gave me a window of whole afternoon. On the day of moving I called to ask what time the movers will be at my place, they said at 5 PM. I waited till 6:00 PM, still nobody showed up. I called again, at which point they said "We haven't forgotten about you. Movers are on the way." I waited another hour, after that I was not able to get in touch with anyone from this company. I had to extend my lease, move my family to one of my friend's place because we had already packed everything. I was hoping the next day that someone might call to at least inform me what happened and why they didn't show up for the move. Nobody called. I called them, it said their offices were closed that day. I called again the next day, someone from Customer Service was on the line. I described the events, and I was quite furious at the way he was chuckling through the call. There was no apology, no sense of professionalism, not even acknowledgement of their mistake. At the end of the call, he grudgingly agreed to a refund (wowww!!) for the services that were never provided and that caused whole lot of trouble for me and my family. It's been 4 days now, and I am still waiting for my refund. All in all, absolutely untrustworthy company, very unprofessional Customer Service (only in name), and an overall horrible experience."

"Padded Wagon is worst company ever. Horrible. Do not use them. Throw your stuff in the garbage before allowing these people to touch your items."