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BUYER BEWARE.  I hate long reviews...but I wish someone rang the warning bell with a review of their experiences before we used Ernest & Sons.

To be fair In the end the job was done--but at what cost?  We worked with Jose a few years back to replace our driveway.  Jose and team did an excellent job.  So when we wanted to have our patio and walkway done we called Ernest and sons again.  This time we dealt with Ernest.  Initially he was nice and helpful showing me other patios completed.  We were very specific on timing to finish the project he was in agreement understanding weather delays could impact the completion. 

Once the contract was signed ...communications on their side stopped.  We had to call several times to see when the project would start. Once the job started the guys on site were nice but they did not speak much English and there no project manager to check in to see how things were going. 



When the job was done there was light rain and we noticed pools of water on the patio.  I put paper cups in the standing water and took pictures.  I contacted Ernest he came out and never conceded there was a problem as he looked at the standing water.  However he sent a crew back (again we had not paid yet) to remove the pavers and ensure it was level. They removed pavers in different areas 5 TIMES to level the patio.  While I truly appreciate their efforts...why didn't the first crew simply get it right.

DAMAGES TO OUR YARD AND NEXT DOOR NEIGHBOR.  In the process of building our patio they drove trucks onto our yard

and the neighbors damaging both yards.  I immediately took pictures and called Ernest--he assured me all damages would be taken care of.  When the job was complete his guys put seeds down and we paid in full.  However almost a month later there were only spots of grass and both yards still damaged.

I called again sent more pictures and he sent another crew that told my husband they were putting  down the 'good stuff this time' (really). We watered the lawns twice a day same as before...the damage is still there are now we have to pay out of pocket to fix our lawn and our neighbors! 



ICING ON THE CAKE.  Company called and asked if Ernest could bring a potential customer to see the patio. My husband agreed assuming he could talk to Ernest about damages.  Ernest was no show...they gave the prospects our address...and to our surprise two strangers walked into our backyard without even ringing the doorbell. I do not fault the couple but Ernest and Sons for handling this entire job so unprofessionally.

If you still choose to use this merchant ...good luck and get in writing how damaged will be handled. 

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"The contracted the work off to a third party. Jon took longer than expected. The windows was installed pretty good from the looks. Communication could have been better with knowing the job will take longer and what types of trims I wanted for the windows. As the contractor that was hired for this job by this company. Did a good job with putting up decent trim. As for the new windows they look great. I purchased the myself and hired sentri homes to install them. I will need to have a my siding on my house redone to be closer to the new windows so the gaps are not so obvious. That was not expected at first. But from old storm windows and not knowing how they were put in originally. There was some unknown things that was learned from the job being completed. I will have the siding of the house slightly done to match really good for what I wanted later on. My only concern is better communication with sentri homes. Overall they were great when I did talk to them."

Platinum Construction is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty and responsibility in all of our jobs. We are a locally owned and operated business with more than 6 years of experience serving Brooklyn, NY and surrounding areas. There is no job too big, or too small for our team. Call today and let us put our experience to work for you!

We’re a family owned and operated company that values honesty and integrity, and stands behind our work. We offer over 40 years of industry experience. We specialize in Asphalt Shingle Roofing installation, replacement, and repairs. Our services are customized to the individual project, paying close attention to the details of each project that we're involved with. We look forward to building long-term relationships with our clients and guarantee your satisfaction!

"Jack contacted us on the first day and agreed to meet with us after we filled out a form on Angie’s list to find a general contractor in our new hometown. It was immediately obvious that Jack and his son, Dom, knew what they were doing and so we were hopeful the estimate would fit into our budget. Within a week (which included speaking to some contractors that could not or would not do everything we were looking for) we signed a contract with Jack and they begin working within a short amount of time. Our original plan was just the tankless water heater, generator and bookshelves. During their time with us, we discovered a roof leak and Jack and his son spent hours determining exactly what was wrong. We had no doubt that we would use them to repair our roof as well. Overall, we were very happy with Jack, Dom and all the subcontractors. You won’t regret working with Jack."

"John did outstanding job finishing basement in our house. He provided contract at the beginning of the project with the job descriptions and prizing. The prizing was reasonable. He strictly honors the contract. He worked personally with Livingston city authorities for job permit. John spent a lot of time with the city inspectors and completed all their recommendations. Work was done in very professional manner without any deficiencies. We are very happy! Definitely, recommend this company services to our relatives and friends"

"Very well. After I called Alan came over and gave us an estimate. Since it was reasonable in light of the other estimates we got, we hired him. His two-man crew arrived soon after and did everything that Alan and I had had agreed on. Although a little absent-minded at times, they were meticulous and reasonably careful. As the work progressed, we were impressed enough to extend the project to include other outside areas of the house. Where required they provided new screws to put back our downspouts and shutters. When the job ended one of his crew wire brushed several paint drips off our asphalt driveway and stone paver walkway. Good job!"

"My wife and I DO NOT use anyone who is not on Angie's List so we understand the importance of having accurate, fair reviews. We found Cary on Angie's List with overall great feedback on jobs he had done so we called him in for an estimate. Despite being very busy, he made the time to come over on a Saturday morning. He had previously dropped by and assessed the damage from the outside but needed to see it from the inside to ensure he could judge it accurately. After 15 minutes, our fears were realized and he said he would need to remove the cedar impression siding and remove the roof and replace it with a different system because the pitch wasn't steep enough. 
Within 48 hours, he provided a quote for his crew to come out and get the work done in a single day which was completely reasonable. He completed the work (guaranteed) as promised and left the site immaculate. He took pictures of the issue, of job progress and of the completed job. He mentioned he went around and filled some other issues he noticed while he was waiting for his crew to wrap up, no charge at all. He then discounted the quoted, agreed price 5% for angie's list deal I wasn't even aware of. Have you ever heard of a contractor accept less than an agreed price? Me neither.
Angie's List is a great resource for people to share experiences. I think the contractors who are honest and reasonable should be applauded too. We have been on the receiving end of some really lousy service so this was a new experience having someone do what they promised to do. Cary and his crew are the best in Monmouth County. We already have him pricing out finishing a storage space and will use him to build our deck in the spring. I cannot recommend Cary enough and you can reach me through Cary if you'd like to see his work firsthand. 
Kevin
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"This is a bit overdue as my work was finished several months ago. I can't say enough good things about David's work. My house is nearly 100 years old and when he agreed to remodel my bathroom I don't think he knew what he was in for. Once he took down the walls and floor - what we found was a nightmare. But with all the issues my old house had - David was able to overcome them and produce a clean, finished, beautiful bathroom. David is on-time, quiet, focused and a hard worker. If not for the actual hammering - you wouldn't know he was there. He cleaned up every day after himself and worked like a pro."

"Nandan came , inspected area . Recommend me the right configuration and gave me real good price. Best part about Nandan is that he is always available. I had couple of small of issues after installation and he promptly responded and fixed them. Highly recommend him."