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"My central air quit during a nasty heat wave and they responded quicklyâ within a few hours a technician arrived that evening, followed shortly by the salesman when I decided to replace instead of repair. The job was scheduled for the very next morning! The installers were on time, friendly and cleaned up the areas. Everyone I dealt with was knowledgeable and professional. Interest-free financing was a huge selling point. Very good experience!."

"Installation done as promised. Very professional and easy to work with. Price was fair. Quick and easy."

"Frank is very professional, reliable and trustworthy. He always arrives on-time or early. We are very happy with the work he did in our bathroom. We already hired him to install an air conditioner in our daughter's apartment. I would highly recommend his services."

"Vincent arrived early for the quote which impressed me. We reviewed the project and he advised a price on the spot (which surprised me). I asked a lot of questions about timing and what was/was not included. I liked that there would be a project manager to oversee the project so signed the contract even though it was a lot more than I had expected. Paul, the Director of Projects, was assigned to my project which I thought would be a good thing. When Paul came out for the pre-production meeting, his estimate on the length of the project was different than Vincent's estimate. There were also questions about what was/was not included in the scope of work even though I thought we had clarified everything. Paragon did agree to cover the items agreed to by Vincent even though it was not in the contract. I appreciated that. Paul came out for the first morning of the project. When he left, I asked how often he would come by. He said he tries to come by every day during a project. Plus, there were multiple projects going on in my town so it sounded like he would be in the area. Needless to say, he came for the rough inspections and then did not come back for over a week. When he did come back, he realized that the team had not tented/tarped my room and my bedroom was covered in dust and dirt. He apologized and sent someone to clean my bedroom. I mentioned that he would have known about the issue if he had come by daily as mentioned. His reply was that he saw pictures every day. I explained that was not the same as coming by the actual site. The guy who did the work in my bathroom was good but I felt that I had to follow up on a lot of things. Since Paul was not around, I felt like I had to make sure he knew what was happening day to day. When they finished the plumbing, I had to have them come back twice due to leaks. They installed my medicine cabinet incorrectly and had to come back and fix it (it was not anchored on the wall). When they were "finished", I had to send an email with photos of a lot of little issues (dings in the wall, poor paint job, open edges where they did not caulk). They came back again to fix those items although now one section of a wall looks very odd (they sanded it and it has a different texture than the rest of the walls). At this point, I think I might hire someone else to come out and fix the wall/paint. I literally do not have it in me to go through another round of fixes. I had a few rough conversations with Paul about the project. During one of these conversations, he said "You have asked me the same question 4 times. If you keep asking me, you will keep getting the same answer." Not the response that I expected. He explained to me that "This is what happens in production." Funny enough - I work in manufacturing and production so did not appreciate that comment (although it has been the source of many, many jokes in my office). I explained that if he had done a better job pre-production (reviewing materials, reviewing construction expectations, etc.), we would not have had the issues during production. I also explained that I was asking questions because his answers were vague and not helpful. I got the impression he either didn't have the time to properly explain things to me or didn't think I could understand what was happening. One other point, because the guy who did the work in my apartment walked to my apartment, he didn't carry supplies. He ended up using my vacuum to vacuum up the dirt/caulk/etc and put the vacuum back. When I went to use my vacuum, it was filthy (absolutely covered in dust). When I picked it up, grout and white dust fell out. I asked him to clean it which he did - but it's still dirty. I will probably throw it away and buy a new. While I think Paul is qualified, I think he has too much on his plate. He told me that there are currently 30 projects going on. If he is going to be the Director of Projects, he should direct the team. If he is going to be a project manager, he should do that and be on site at the projects."

"We reached out to several contractors, gathering estimates for roofing, new gutters, installing a portico and a (300 sq. ft. Trex) deck back in June 2016. RCS Contracting LLC was one of those we contacted, and we found Mark to be professional and polite with all of our asks/fact gathering/questions. He actually listened to/heard what we were looking for, and as the Mrs., I was particularly happy that he was available and willing to speak directly to me (vs. only dealing with my husband). Plus, the quotes were not too high and not the lowest. Ultimately, though, we chose a different route/a stone patio (vs. a deck) and decided to hold off on the other projects. In the future, when we're ready, we will reach out to RCS Contractors and Mark once again."

AAA Custom Painting & Carpentry is a family-owned and -operated business run by father and son duo Antonio and Andres Osses. We have a strong emphasis on family and pride ourselves on being more than just another painting and remodeling company—we’re a personable, reputable company you can trust. From answering your questions, to the high-caliber craftsmanship we’re known for, to the longstanding warranty we offer—everything we do is with your satisfaction in mind.

"We needed new gutters and wanted also to have gutter guards. The new gutters installed by Elmar work great and definitely improve the look of our house. The work has been done carefully, very professionally and the interaction with Elmar has been excellent. We highly recommend the service of this company."

"They were very friendly and courteous. Helped move my entire 3 bedroom house from NJ to TX in a timely manner. I expected there to be some stress and hiccups with such a big move, but they surprised me. It went smoothly and I would absolutely use them again if needed."

"I needed an electrician to install a 240 volt outlet quickly for an electric dryer coming on Monday. And didn’t know who to use, so went on Angie's List and found Ohms Electrical Services, who responded back within a few hours of calling and was able to come the next day. Lloyd was the electrician, who came and did a great job. He knows his stuff and if very personable and professional. He also saw work a past electrician had done that was not to code and explained why and that is was a safety issue, so will be having him back soon to fix that as well as other projects. Definitely, would recommend and very reasonable price."

"Our tenants informed us that they were without heat. When we went to check we realized that one of the gas-heating unit was out and would not relight. We immediately called the plumber who, on Monday night, informed us that there was no problem with the unit and the cause was probably a blockage in the chimney. On Tuesday we were going to have polar temperatures and I was really worried about the tenants welfare, so in spite of the late hour, I placed an emergency call to Mark Jameson and they promised to be there the next morning. By the time they arrived the next morning, the other heating unit had shut off too and when they opened up the chimney it was totally collapsed and needed to be rebuilt and relined from top to bottom (5 floors). They gave me what I thought it was a reasonable estimate and upon my approval they performed the job. By that evening they had completed the work and the heat was working in all the apartments.
I was extremely pleased with the service and the work. They left a bit of a mess on the floors, which was totally understandable considering the urgency of restarting the heat asap in all the rented units and the fact that they had to constantly go in and out of the house with snow and ice on the ground and had to go on the roof which was also covered with snow. 
I was very thankful for their promptness and thrilled to have the heat back for my tenants in such a short time in spite of major damage to the chimney.
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