"Bejamin is the technician. He arrived within the timeframe provided. He was personal, courteous and seems professional. I was a little concerned that the new flexible ducts installed in the remodeling last year may be damaged by the stirring device to dislodge the dust in the vent pipes. Benjamin assured me that the device will not hurt the pipes. After counting the number of ducts to be cleaned, he also inspected the blower and pointed out how dirty the blower was. He quoted me $478 for cleaning the blower, indicating that it is a lot more complicated and time consuming to clean a commercial grade blower, which is the type of blower installed in my house. Seeing how dirty the blower is, I realized that the blower was the source of dust build-up in the house, I agreed to cleaning the blower, even though the price seemed high without doing more research on what a fair price should be. To be fair, their quoted price at $299 for cleaning the vent is not bad. I just noticed that they are running a special at $199. But they didn't offer me the special to me when I first called. Perhaps for compensation, Benjamin did not charge me extra cost for additional vents above 15. He also sanitized all ducts and vents without extra charge. I was a little surprised how quickly he finished cleaning the air duct vents, probably less than 30 minutes for nearly 20 vents. I checked a few vents, they seemed cleaned but I didn't check the registers. He had a giant vacuum placed in the front yard, blowing dust from the duct system against my azalea shrub in the open air. He asked me to witness the process when he was doing so. I was curious why all the dust wasn't collected into a bag. He explain that the vacuum can operate in optimal efficiency when not attached to a bag. He said they always asked the customers if it is ok not to attach the bag to the vacuum. He might have but I don't recall. A few days later, I noticed that a few branches of the azalea shrub where the vacuum air was blowing against had dried out and died. After that, he spent the remaining 3 hours or so, cleaning the duct in the basement and the blower. I asked him to take a few pictures for me before and after he cleaned the blower. I also looked at the blower before he re-installed the blower back in place. It does look very clean. After air duct cleaning, I asked Benjamin to clean up all debris before leaving. He did remove the obvious ones. After he left, I still found debris or dust in a number of places. So I vacuumed the whole house again. Overall, I think Benjamin did a good job cleaning the air duct. It has been a week sine the cleaning. The dust doesn't seem to build up as fast as in the past. I would wait for another week or two to allow for better comparison. I think Benjamin could do a little better cleaning after the service is done, and be more cautious when blowing the vacuum air against shrubs. I would recommend No. 1 Cleaner again but be cautious of the issues I mentioned above."

"Sam and AJ are the best! Submitted a request on Angi yesterday afternoon, received an immediate call back saying they could be here within 2 hours to diagnose an issue with our central A/C air handler in our attic. AJ was here promptly, and immediately went to work systematically checking through each part of the system. Side note - it must have been 115 degrees in the attic while he was working, didn't seem to bother him at all! Within 2 hours, he had identified a failed motor, sourced the parts, and gotten me a very reasonable quote for replacement. Parts arrived the next day, when he and Sam came out to install, got the whole system back up and running normally, and cleaned up. They did the job for the price they quoted, in the time they quoted it, without trying to sell me an entire new A/C system.... can't tell you how much that's appreciated. First time customer, but will definitely be using them for our boiler service as well. Fantastic service. Could not be happier I found them."

"High quality, responsive, fair, and clean These guys are the best! We worked with them on a water heater replacement and a air conditioner repair/replacement - both in July 2019. When our water heater broke, we called several places. They were the first to respond - Ahmad was able to come out to our house within an hour or so. He answered our questions, let us know why he knew it needed to be replaced (as opposed to repairing a link), and began working. He noted that our previous water heater had been installed incorrectly, and he re-welded a pipe so that the new water heater could be installed on a more level surface. While he was at our house, we asked if he could also install a new kitchen faucet that we had been meaning to replace. He was able to fix it in 20 minutes. For both repairs, he left the worksite clean. I'm glad our water heater broke that day, because we learned they also do air conditioner repair. Dean was much more knowledgeable and provided us with more repair options than any other company we had contacted. We had been under the impression that both our air handler and condenser needed to be replaced, but he let us know that although the condenser needed to be replaced, only one part of the air handler - the coil - needed to be replaced. This saved us thousands of dollars. Dean also patiently answered our questions about other air conditioner options we were considering (e.g., whether to get a a unit with greater capacity). While we were waiting for parts to be available, they did a temporary fix of our old air conditioner so that we didn't melt during the heat wave. On the day of the repair, everything went smoothly - they kept me informed about progress and cleaned up after themselves. I'll definitely call Green Apple the next time I have a plumbing or HVAC issue!"

"We had a main water line leak between two houses on our property. We received 4 estimates to replace the pipe. All recommended replacing vs trying to repair the pipe. Advanceds’ estimate wasn't the lowest, there was one lower estimate but we elected to go with them because their technicians (Jason and Taz) were so helpful and so pleasant. We felt we could trust them to do a good job as quoted and do it on time. This job was difficult as the main line lies underground beneath asphalt driveway and lawn. The asphalt and the lawn are separated by a low wooden retaining wall. The plan was to dig a trench straight through from house to house and replace the existing pipe with a new pipe. We would later have to repave the trench which would be roughly 50’ long. In addition, we would probably have to rebuild the older retaining wall. The day of the project the owner of the company, Sam, studied the situation and came up with a different plan. He and his team were able to push the pipe through the sleeve which held the broken pipe!! This prevented any need to dig!! No digging!! No breaking up the asphalt, no need to repave, no need to reseed the lawn, no need to fix the retaining wall!! Done. In a matter of hours. Can you imagine our relief? Our actual invoice was for less than half of what was originally quoted. Sam also saved us a lot of money in future repaving and possibly repairing the short retaining wall costs. Sam is not only very knowledgable but is a man with integrity. My feeling throughout this experience with Advanced is that we were all on the same team. Props as well to Isha who works in the office. Isha patiently answered all of our questions and was helpful all around. All scheduling was quick and punctual and we were kept in the loop through it all. A great team who take pride in their work! We highly recommend Advanced Professional."

"Wayne was great! Always answers my calls and came same day to make sure systems were operating properly. The repairs were made next day. Always took the time to explain what was needed and why. Reasonable rates, excellent customer service and very mindful of a neat and clean work space."

"

we had a leak problem and the tech came and looked over our equipment, fixed the problem and left. It cost us nothing and we have had their home heating service contracts for over 20 years.  They have NEVER ONCE not shown up or not helped and in the two furnace emergencies we had--they were here with in 1hr. 

We are very happy.

"

"Ray came right over and provided a simple Ray cam right away and was able fix to my air conditioner problem, and for a reasonable price. He was very pleasant, informative and easy to work with My system is quite old and won’t last a lot longer but the fix bought me a few years. I would recommend him to anyone?"

"A very professional service. Went over and beyond. Provided a diagnosis, secured the part, picked up and installed within a day. Took his time to explain other possible deficiencies with the system and provided solutions. After install, followed up with a call to make sure system was running fine. We will definitely call on Innovative Comfort again. He is highly recommended"

"We had our heating system ducts & vents cleaned by Royal Duct in October. Scheduling was easy, and I received a text when they were on their way (helpful with 2 dogs and 2 cats roaming around). They went above and beyond and did a wonderful job! I would definitely recommend this company, and plan to use them again in the spring to clean our central air ducts."

"work was done very professionally and efficiently. I would recommend them to anyone needing vent cleaning or replacement."