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"Lesson learned. Always get an estimate. BEFORE the work is done. At least a digital copy. Arrangements for the project were made, with some one named Lynn, for the company to send someone to complete the work. We were quoted over the phone 4500-5000 which included a mold test. A sub contractor with an entirely different company (National Mold Company) was sent. When the contractor arrived, he stated that the job would be much more simpler than first thought. This led us to believe that the job would cost less, no. All said and done, they charged $5500. All said and done, it's almost like no work was done. The stains and the smell are still there. Only one actual board was taken upon the attic room. The ceiling in the bedroom was primed and painted but are still visible and have a funky smell. At this point I'm going to. Do what we should have done; Do the job ourselves. Just now with $5500 less dollars in our pockets. A detailed receipt was not given even though it was requested."

"We highly recommend Eddie Costa home improvement. They were very professional. Staff was very polite. The work was done in a day for a complete roof replacement. We are very pleased with the work we highly recommend them we will hire them again. We were so pleased. We were so pleased we’re having them do more work for us. Thanks again etc home improvement, staff. CN"

"Booking the appointment was fine the problem began after my new dishwasher was installed. The kickplate was mistakenly thrown away by the plumber. It wasn’t detected until another plumber from Garon T came to finish connecting the sink and insta-hot. He apologized and assured me that they would resolve the problem immediately. That never happened, I called repeat talking and leaving messages to Pamela. Who would apologize but never resolve the problem. Two weeks later, asked what is taking so long and to speak to someone further up the food chain. Spoke to a supervisor who explained this was the first she was hearing about it. Another week and a series of phone calls which ended in insincere apologies. At that point, I had enough contacted the manufacturer myself and received the kickplate in a few days. Then I received this text from Pam. “Hello,This is Pamela with Garon T Plumbing, Heating & AC. Hope y’all are doing great today. Just wanted to touch base to advise that I don’t yet have the arrival date for the kickplate. I apologize for the delay and will let you know as soon as I know. Thank you - have a great weekend!” I replied we already have the kick plate and after three weeks of terrible customer service the issue was resolved. It’s a shame they have such appalling, customer service. We had plan to use them for additional work, however, with customer service unable to resolve a simple problem I’m not sure if I trust them moving forward. Since posting this I have not received any response from Garon T not even an offer to finally install the kickplate."

"Project was perfect, from estimate to installation. Very experienced installation crew that took their time to do it right. Very happy with finished install."

"Company is way to expensive and the work was not mediocre. They use GoodLeap for financing, and they rip you off with that contract as well. Stay away!"

"It went great. Satisfied us when anything came up. Like, there were a couple punch list items, and he addressed them. Before he finished the other part of the project. I couldn't be happier with the way everything turned out. My dad is the owner of the house, but he put me there. I'm the one that got the contractor and everything, and I'm telling you it's. It looks like it was this way originally, like it grew there. I can't say enough about how great it was because we had to deal with discontinued products. And I was, now, there were a little bit of obstacles that we had to get over, but it was just, everything was done, and to complete satisfaction. I had called her because I wanted to keep it local, you know I called the contractor right in town here. On the other side of the island, northwell, and he didn't show up. And anyway, this person is Fred Quigley. He was the most personable. Response like that, and I was just like I was already sold, but then you know I could tell he knew what he was doing. And then he proved it by an excellent job. The helpers were also very respectful."

"Contacted National Home Improvements regarding leaking patio roof and no follow up response to issue since last year of April 2023. Still awaiting to hear back. Seems like the rain gutter is sagging in the middle of the patio where the two joints meet and water is pooling there and possibly leaking through the seams as illustrated in the photo. Poor design concept. Really disappointed with customer service and quality of product especially for what we have paid for. They clearly don't care about taking care of their customers. I would never hire National Home Improvements again!!!"

"Was great and did a really good job on my Garage. Very prompt and responsive."

"Work was well done and timely. Will definitely use them again."