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"Very professional!! Great service and amazing customer service/care. 100% rehire for more house work I need!!"

"We hired them to build a retaining wall to level out our sloped backyard and install a new patio. They recommended natural bluestone bordered by classic bricks, and wow?what a difference! The stonework is flawless, perfectly level, and handles heavy rain with zero drainage issues. It looks like a high-end resort back here now. Worth every penny."

"From the initial phone call to the completion of the job Quality 1st provided top notch professional service. A couple points which makes this easy to write. Communication is key whether in person or via telephone and Q1 was exceptional in this regard at every point. Telephone conversations with customer services was pleasant and cordial, never rushed or snotty. Paul our salesman was here for quite a while answering questions and assessing our needs in the basement. Of only was he on time for our appointment he was about 10 minutes early too. The cost of this project was a good chunk of change for us but after too many times of shop-vac’ing water we knew it was time to bite the bullet and move forward with making life a little easier and not have the issue of when will we get water in the basement again hanging over our heads. I was impressed that Quality 1st uses their own products and has their own R&D facilities. As for the installation, enough cannot be said for the crew that was here. I got the call at 9am they would be here in 20 minutes and at 9:20 they were backing in my driveway. I met the foreman Mario and his 2 helpers. We went into the basement and they looked around and asked if I had any questions. We had almost everything out of the basement and what was left they covered in plastic. By 9:50am they were running the jackhammers. We have a 1,500 sqft ranch and these guys worked all day, they didn’t stop and worked their tails off. I can’t remember exactly when the jackhammer stopped but by 2 pm the channel was dug out and they were beginning to lay out for the channel that carries the water to the sump. About 4pm Kyle showed up to assess the job and see if I had any questions or concerns. We spoke about the job and we went downstairs to see the progress. He stayed on site for about 45 minutes after making sure I was comfortable with how the job was going. By 5:15 or so the job was completely finished. Before they left Mario went over everything regarding the sump system. As far as cleanup, this is a dusty job. Concrete dust is ultra fine and they did a fantastic job of not only sweeping but they also dusted off areas which were not covered in plastic. They left no mess to speak of., I was very satisfied with their work and attention to detail. It’s easy to nitpick any job at anytime and there is nothing I would call them out on. Finally as for the functionality of the sump system I wish I had a comment on that at this time. We’ve lived in our house for 25 years and until around Thanksgiving of this year (2018) we’ve only had water about 4 times. Between Thanksgiving (2018) and New Years (2019) we got slammed 4 times and nothing since. With the symptoms of how our basement got water, I feel comfortable with the system Quality 1st installed and am confident they will stand behind their work and warranty. We’re also happy this is transferable to the next homeowner when we sell the house and it is an excellent selling point when the time comes."

"Very professional from start to finish. I will definitely hire them for any exterior repairs on my house. Thank you"

"Antonio and his crew were amazing. His crew reconstructed an exterior brick wall of my 250 year old house that had been damaged by car collision. They did a great job preserving the look of this old house, supporting the structure, realigning the old bricks and applying new mortar to the joints. Really impressive work! Thank you Antonio"

"Nelson the owner from Premier Basement came out and assessed my problem quickly. He is very professional, fair pricing, and walked me through a process that I knew nothing about with his vast knowledge and experience. I highly recommend him and his company. It was a great experience amongst so many who try to take advantage of you and price gouge with high pressure sales."

"We were very happy with the sales rep who recommended what needed to be done and in fact was done. The installers were polite, kept the entry to our basement clean and did excellent work. It was a great experience."

We take pride in dependable service, clear communication, and quality workmanship. Our goal is to make each project feel organized, respectful, and straightforward from the first conversation through completion.\n\nWe take time to understand the scope of work, explain the available options, and deliver solutions that fit the property, timeline, and overall project needs. Whether the work involves repairs, improvements, installations, or general home updates, we approach every job with care and professionalism.\n\nTrust is earned through reliability, honest communication, and doing the job the right way. We look forward to the opportunity to earn your business and become a reliable partner for your home improvement needs.\n

"Anush and his team were absolutely amazing, and our porch turned out better than we expected thanks to his ideas/recommendations. The attention to detail/pride they take in their work truly stand out and far exceeded our experiences with contractors in the past. One of my favorite parts is how much I genuinely love coming home now. It completely changed the look and feel of the front of our house, and every time I pull into the driveway it makes me happy to see it. I will absolutely be recommending AVSTEP to anyone planning renovations or building a home. We already have several more projects planned for our house in the coming months, and without question we’ll be using Anush and his team again. It’s such a great feeling to know we now have a contractor we genuinely trust and can confidently call whenever we need work done. Even our neighbors have been commenting on how beautiful the front of our house looks and what an incredible job they did. Below are the before and after pictures"

"When excavation was done it was determined that the foundation wall was not as strong as it should be (not surprising for a 92 year old house). A1 recommended to strengthen the foundation by pouring additional cement. A1 took care of everything. Took an extra couple of days to complete the work but well worth it."