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"Very good and honest work!"

"We ordered two propane stoves and were going to have them install them. But after getting a general note about going out of business got nothing in specific on our deposits or service we were expecting. I responded to this general email and got a response from Kyle saying get off my high horse and be patient. His wife Heidi did provide one of the stoves but we never got the other one. We are out the deposit of $1700 with no alternative to get a stove or get my money back on the deposit. As far as I am concerned they stole that money and are crooks. This guy Kyle was full of himself giving me a lecture via email about his high moral ethics in business and how he was a man of honor and good character. As as far as I am concerned he is full of s*** and now Sin Cal is permanently closed with no recourse to get my money back. I have hired a lawyer and will pursue legal means to get restitution or at the very least cost them money. This guy has other businesses and if you see him associated with any contractor or contracting businesses pull clear this guy is a crook."

"Terrible! Wish I had gone with another company. Here is the issue with Heavenly Heat. If your sauna arrives damaged or and issue arrives -- they have zero technical support. Your repairs will be done by any "joe" that heavenly heat finds to do the repair in your area. They will have no experience with Sauna's and are given no instructions regarding the chemical free aspect of these sauna's. The worst part is the buyer, me, was treated as if I was the problem for wanting my sauna repaired correctly. I would have refused the delivery had I realized I was receiving a damaged sauna and would have to spend hours and days trying to get this resolved. The owner, Bob Morgan, is extremely responsive before he has your money but after, is a different story. When inquiring about the sauna he would respond generally within 10 minutes. After you purchase, and particularly if you have a problem with it, you are treated as if you're a nuisance. My sister bought a competitors sauna around the same time and the service she received from knowledgable representatives was a world of difference from my experience. My other issue was that there were shipping delays and Bob would never communicate them. I would have to pursue him to get information. I think they make a decent sauna but I would not recommend for reasons stated above."

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"