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"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says, “Should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances.” I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is hostage. Even Airbnb’s offer full refunds on deposits within just a few days of people’s arrival date. 3 days to cancel with service not scheduled for 6 weeks out, “C’mon man.” No materials were used. No service workers’ time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees, because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control of how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I didn’t spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed like a nice enough guy. No answer. No call back. I will never seek out this company’s services again and I will actively discourage others from doing so but, based on my experience, I expect they really don’t care."

"I am so happy that I hired One Eleven Developers and couldn't be more pleased with the outcome of the project. These guys are very knowledgable and experienced. They took pride in their work and worked hard to bring my vision to fruition. They took pride in their work and my personal satisfaction with the job really mattered to them. They listened to my ideas and offered their own suggestions based on their years of experience. In addition to their skill they were a delight to work with, they were respectful, friendly, communicative, they worked hard to keep costs down and kept me informed! I've already recommended them to a friend and hired them for more projects! If you end up choosing One Eleven Dev. you won't regret it!"

"I have had Reuter Foundation repair come out twice to my house to fix some cracks in my block foundation and footing, and they were very respectful and reasonable with the entire process. I couldn’t have asked for a better local company to come out and do the work correctly as well as in a timely manner. I will definitely call them back for any other needs that may arise in the future as they made me feel confident and safe with the repairs they have made already."

"Everything went very smoothly. The workers were prompt, efficient, and friendly. The quality of the work was excellent."

"Watch out, different employees have us very different estimates. One was honest and one tried to way overprice our roofing project. Also during the installation they tried to skip replacing plywood as we’d agreed upon without discussing with us first. Luckily my husband was home and caught the mistake. There were definitely some good things too, the knowledge and quality of materials was excellent. They got our entire project done in one day and worked very hard."

"This company is fantastic. They went above and beyond what was required for a small project that I didn't have the time to do myself. It's so difficult to find good people to do these jobs, so I was really grateful for the fast, reliable, and high quality service. I would hire them again in a heart beat. They got right back to me when I initially made the request for service, and even though they said they were busy, they went out of their way to accommodate my request in a short span of time. They also communicated consistently and reliably when I messaged them about the project. This company gets my highest endorsement."

"Could not be happier with the materials, the workmanship, the professionalism and flexibility of the project manager (Dan) and primary workman (Paul), and the end result. Everything done exactly as planned, and they assisted us with some unrelated issues that weren't part of the project but were causing delays. All in all, a great experience and we love our finished basement (so do our grandkids!)."

"I strongly caution anyone considering doing business with this company. I gave them a deposit of $4,428.65, and when I canceled a week later they kept almost $900 of it even though my service was not for another 6 weeks. You do sign a very simple, clearly stated document that says: should you cancel beyond three business days, you understand your deposit is non-refundable. Northern Basements may choose to refund depending on cancellation circumstances I fully acknowledge that I canceled a few days outside that window, but I hoped an honest company that cares about customers and referrals would choose to provide a full refund. I am a sucker for hoping that. They chose to risk my impression, referral, and review for $885.53. If nothing else comes out of this, I hope everyone reading at least goes in knowing that this statement on their contract is a real threat and your deposit is a hostage. Even Air b and bs offer full refunds on deposits within just a few days of their arrival date. 3 days to cancel with service not scheduled for 6 weeks out, Come on man. No materials were used. No service workers time was taken. The manager justified the 20% withholding as credit card fees, restocking fees, time and resources for the estimate, and administrative fees. I wholly accepted responsibility for the credit card fees and time of Paul, the gentleman who performed the assessment, and I offered to settle at 10%. I still believe any reputable company would have provided a full refund at this point in a project, or at most deduct the credit card fees because nothing more went into this beyond what would have normally been a free estimate. The further arguments the manager made for the additional fees were the scheduling of their team and the allocation of materials for my project. Complete nonsense, especially when the project was not set for 6 weeks away. Because they had my deposit hostage, they had control over how much they decided they wanted to keep, it was completely arbitrary, and they kept almost $900 of my money without providing anything. If they wanted to cover their credit card transaction fees, fine, at most 6%, but the rest is absolute robbery. The only solace I can find in this loss of almost $900 now is that I did not spend another $13,000 with them. I tried to call Paul after speaking with the manager to ask if he could do me a favor and try to reason with the manager on my behalf because he seemed nice enough. No answer. No callback. I will never seek out their services again and I will actively discourage others from doing so but, based on my experience, I expect they do not care."

"Beware and be absolutely sure you ask them the right questions before the work begins. We were ignorant and trusting both big mistakes with these guys! "