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Whether you tip before or after a carpet cleaning depends on when you’re available. If you’re home when they finish up, you can give them their tip after. However, if you need to leave before they’re done or if you won’t be home at all, you can prepare the tip beforehand and leave it for them in an envelope.

Some carpet cleaning companies tack on additional fees for moving furniture, so the best course of action is to confirm what the cleaning fee covers when you set up the appointment. While you can find companies that include furniture moving, many will not due to insurance liability, the risk of damage, or time constraints.

Soot can be harder to remove compared to other types of stains given its acidic nature. It can also cause underlying paint to peel off during the cleaning process. If your soot issue is a result of smoke damage, it’s recommended you call a pro to help remove it versus doing it yourself.

Yes, you should always vacuum before cleaning your carpets to remove any dust or debris. If you hire a professional carpet cleaner, they’ll typically do this for you.