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Water Softeners questions, answered by experts

Yes, a water softener can remove scale deposits. According to the U.S. Department of Energy, after you add a water softener to your home, “gradually the softer water will dissolve limescale scale deposits and remove the problem entirely.” Installing a water softener—or water descaler—will also help prevent new scale deposits from forming.

Routine maintenance involves recharging the resin bed with salt or potassium, cleaning components, and periodic inspection.

It depends on the type of surface. For instance, if you’re trying to get rid of hard water deposits on glass, you can spray vinegar onto the surface and wipe it off with a soft cloth or non-abrasive sponge. However, if the deposits are on granite or natural stone, it’s better to use baking soda and water rather than vinegar or other acidic cleaners.

No, a water descaler won't descale pipes. The charged water running through the pipes may very slowly dissolve mineral deposits and hold them inside the water, but it's a very gradual process. If your pipes do need descaling, it's much better to get a local plumber to descale your pipes.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

The Towner, ND homeowners’ guide to water softener services

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