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"They did a absolutely fantastic job. Very clean and professional installation of my instant water heater."

Brian B on January 2021

Heartland Heating and Cooling, Inc., is your number one HVAC professional! We have years of experience and we can handle any job, large or small. We strive to build a strong relationship with every client so call us today!

"They did a absolutely fantastic job. Very clean and professional installation of my instant water heater."

Brian B on January 2021


"Friendly, knowledgeable service representative"

Karen L on January 2018

Additional email - [email protected].

"Friendly, knowledgeable service representative"

Karen L on January 2018

Gas Logs questions, answered by experts

Although a gas company supplies gas to homes, connecting gas appliances, like a dryer, is not their responsibility. The primary role of a gas company is to safely deliver gas to a property and maintain the gas supply lines up to a specific point, typically the gas meter or shut off valve. The task of installation is usually taken on by the homeowner or professional dryer installer. 

To ensure a steady propane supply, schedule regular deliveries with your provider, monitor usage, and consider keeping a backup supply for emergencies.

Most gas companies and utilities brokers will send a technician to relight a pilot light, but this may demand a service call fee. Contact your local gas company to inquire about available pilot light services. If it’s a no-go, just follow the aforementioned steps and light the manual boiler’s pilot light yourself. 

Oil furnaces don’t emit poisonous or highly flammable gases, making them less dangerous in your home than gas furnaces because they have a much lower chance of combusting. An oil furnace does pose the risk of causing a fire if it tips over, but it is generally considered safer compared to a gas furnace.

In most cases, yes, it’s safe to light a gas water heater manually, but you should shut the gas off first, open a window, and let the space air out for about 10 minutes. Modern water heaters shut the gas off entirely if the pilot light goes out, but airing out the area beforehand is good practice and will ensure it’s safe to relight your pilot light manually. Just make sure you turn the gas valve to “pilot” before lighting. If the light keeps going out or won’t light at all, call in a professional.

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