"I hired THBS to repair a foundation crack for my home that was 25 years old. The salesman, came out and gave us an estimate within a few days and we signed the contract 11/4/2022, and paid the deposit on 11/22/22. We were under the impression we would have this completed by the end of the year. The engineer requested n additional support pier, on 12/2/22 so we had to sign a new contract on 1/11/2023. . There was not a lot of communication from the company in those 2 months and most of it was initiated by me. I feel like for the amount of money we spent we should have been more in the loop. I get it that it was over the holidays, but communicate that to the customer if you have delays due to vacations and such. I spent a lot of time wondering if I made the right decision to go with THBS. Now the installation crew was AMAZING!! They arrived on time, on the correct day (2/2/23) ready to go to work. They make sure not to drive over my water/sewer lines and determined the best way to get to the work area with the least disruption to my yard. It was drizzling rain and had been raining the previous days, so my yard was a soggy, red clay mess. I watched them work like a well-oiled machine. Never saw anyone standing around not working. Josiah, Chris, Robert and Rodrigo did a great job working in the rain. I watched some of the process and they were very deliberate in explaining what they were doing and answered any questions that I had completely and professionally. I can't say enough about those guys. The only thing that I can complain about regarding the install is I didn't realize how much of a mess it would make of my yard. The weather didn't help with that, as the red clay was just a mushy, sloppy mess because of the rain. The harder these guys tried to push the dirt back in place, the more muddy it became. Not their fault-just the weather and the soil. I will recommend THBS to others."

"Graded and forms made. Patio and walkway stamped colored concrete. Cement poured in 1 day for driveway, patio, and walkway. Soil leveled, seeded with fescue grass seed, with straw cover"

"As facilities maintenance coordinator for West Point Hunt Club, I was tasked to solicit bids for the repair of a foundation problem that was causing cracking in the block walls of the house. Bedrock Foundation Systems, Inc. was the first of three contractors that I contacted.
  
  Jim and Jason met with me on a Saturday and were on time, despite the fact that their company is based in Virginia Beach and our club is in the West Point area. Communication with them has been excellent and prompt.
  Both gentlemen were very cordial and took the time to thoroughly explain the cause of our problem, the method and materials they were going to use and also answered all of the questions I had for them. After meeting with the other two contractors I requested quotes from, they were the only one that took the time and were able to fully explain the conditions and the work necessary to re-stabilize the house. The scope of their work not only included the foundation lift, but also grinding out old mortar joints, tuck-pointing the mortar joints and replacing any  cinder blocks cracked during the course of the job, not so with the others. Bedrock handled all permits, called Miss Utility and also consulted with a Structural Engineer before any work was performed.
  The contract was sent promptly and was written in terms that were concise, easy to understand and explained the work in every detail. There were no "escape" clauses nor any hidden/overage costs at all, just a promise to perform all work as stated in a workman-like and professional manner. Bedrock is a family owned and operated company and it shows, even in the contract they submit.
  The workers came, in force, performed all of the work in half of the estimated time! The job site was clean, no trash or debris left behind. Great job!
  We have noticed some slight cracking in the block work around the area that was lifted and understand this is due to the building "settling in" after the lift.  We notified Bedrock of this and have told them that we will give the building a month or so before calling them back for repairs. They concurred and thanked us for our patience and understanding. I am fully confident they will be as prompt with repairs as they were in every other aspect of the process.
 Bedrock Foundation Systems, Inc was the highest bidder on this project, however, they were the only contractor to propose a turn-key job. No having to deal with a mason, no questions about who is responsible for any repairs or warranty claims, lifetime by the way, just a good "gut" feeling we have chosen the right contractor for our needs! Thanks, Jim, Jason and all employees at Bedrock who took part in the job. A job well done!
  If you are ever in need of this type of work, you owe it yourself to contact this company for a bid. Thanks Angie's List!!
"

"excellent service. price was great and company very knowledgeable."

"Garret is a fine young man and his word is his bond. Everything he said would happen, did! Great guy to work with. Mr. Brock really knows his business and has built a team of workers that really knows the meaning of teamwork. I strongly recommend this company for any concrete work you might need. Many of our neighbors have commented how great our new driveway looks."

"Did exactly what he said he'd do n with extra concrete used to make a walkway. Job turned out excellent, even had people stop to ask for his info. Grateful all went well."

"Both Juan and Victor came to repair a sunken concrete porchj. They were the most professional crew I have ever seen. Friendly and Fast and completed the job promptly and no mess left behind. If you need a foundation repair Call them. Employees like Juan and Victor are the reason I can see the company is so good!"

"PROFESSIONAL AND RESPECTUL, PROJECT COMPLETED QUICKLY WITH QUALITY WORK AND WARRANTY. TOP NOTCH CREW WITH SKILLS AND KNOWLEDGE. CONTRACTOR KEPT HOMEOWNER APPRISED OF PROCESS WHILE ACCOMIDATING HOMEOWNER's SCHEDULE THE NEIGHBORS ARE ALREADY ASKING WHO DID THE WORK I HIGHLY RECOMEND THIS CONTRACTOR AND YOU WILL TOO, AFTER HE WORKS FOR YOU"

"Thank you to Rayford and his team for the great work done to encapsulate our crawl space. Work was exceptional and very happy with the results compared to what the pest companies do. During the work my HVAC return duct was accidentally ripped (like due to age and the poor shape of the crawl space). Things like this happen, but the whole team at Southeast took ownership and fixed the issue. That's what good customer service is all about!"

"They came when they said they would, they worked with my schedule, they were diligent and worked very hard, in some pretty high heat. I was very happy with the work that was done, which was to grind down some concrete decking around our pool, and recoat and stain it. The previous work was not done well, and while I could have gone with the previous company but given the poor job they did, I felt better going with Lawrence. He gets back to you immediately and everything was very professionally done. If I could show some before and after photos, I would."