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"Ran several issues consisting of them, having to completely redo the wall a"

"Tarheel encapsulated our crawlspace. They cleaned out the bulk of the debris and sprayed fungicide. They also managed to knock over a post jack. The second day they put a sump pump and replaced the old insulation They installed reinforced plastic sheeting, including over the base of the fallen post jack. The insulation began falling within a few hours of the crew leaving. They did send a second crew to fix this. Our older furnace depends on the under-house vents to breathe. These were all sealed up. The furnace pulled combustion air out of the house until I cut the vents open. In digging the sump well (at one of the highest points of the crawlspace) they cracked the sewer line, which let gravel fall in. Whenever the drains back up enough, the sump pump sends raw sewage out to the front yard. I am currently waiting for an estimate from the plumber to replace the broken sewer pipe and move the sump pump. I have called to discuss this and hope to eventually get a return call."

"Our experience What a nightmare This company was to deal with. Every step had issues from the wrong shape of the pool to the driveway that was majorly damaged and not fixed. They brought dirt in with broken glass and garbage in. We had to physically pick up the glass and trash so we could have the new sod. They left 6 feet of dirt in the yard that was starting to slide in the water. The project manager said that he wasn’t a project manager, so dealing with him was horrible. He was so rude all the time. He had no idea of what was happening. The workers would ask my husband what they were supposed to do and luckily he could communicate in Spanish. We managed the workers ourselves. What a nightmare and not worth it."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"Foundation Repair. We have had opportunity to use PowerLift twice in the past. Once in 2005 and once in 2009. The situation was that the clay soil in the Charlotte area expands and contracts with temperature and moisture. What had happened in 2005 was that cracks had appeared in the north side of the brick on our home. I contacted Jim McCown who came out and did a thorough inspection of the foundation. He found that piers were needed around the north west corner of our house. We had the repairs completed and were pleased with the result. They even repaired the cracks themselves so the brick was sound. Fast forward to 2009. We found that we were having problems with some of the interior and exterior doors operating correctly. I again called PowerLift, ready to accuse them of warranty issues with their work. As it turned out, the repairs done previously were fine, but the west side of our house, under the deck, needed remediation. PowerLift came out, dismantled the portion of the deck that was in the way, and stabilized the foundation in that area. Again, the cracks were repaired and the house stabilized. Fast forward to 2023. We're preparing to sell our home, so had Jim come out and verify that the piers were still doing their job. He verified that we were still in good shape. Are there other companies who do foundation repair? I suppose so, but we were so pleased with working with PowerLift in general and Jim McCown in particular that we could see no benefit in going anywhere else. I strongly recommend PowerLift if you need foundation repair work."

"Professional. On time and did a great job. Highly recommend."

"They did a great job, the6y were able to be creative with the older home and accomplished what we wanted to be accomplished."

"I did not get the service that we originally talked about I am very unhappy"