"excellent communication. on time, professional and completed the job to my satisfaction. I would definitely recommend for plumbing needs and I would hire again if I needed their services, Great Job!"
"Holden and Logan were very courteous conscientious, and professional technicians. They completed the work on-time and completely cleaned up the dust and debris so our home was dirt-free. I would highly recommend Superior Plumbing and Drains to anybody needing plumbing work."
"Coming from a big city like New York I didn’t know much about septic systems. So it was all knew to me. I started to have water coming up in the yard. I noticed that it had a foul smell and a small puddle in the back yard. I contacted a buddy of mine who has a septic tank at his home. He told me to contact a company he used about a month ago. NC septic and pump specialist. He told me that they did a drain field line job for him and that it was awesome. So I called and made an appointment. It was a 9-11 am appointment and they showed up at about 9:30 and even called 30 min before they showed up. He arrived and introduced himself as Gage Martin the owner. I advised him that he came highly recommend by a good friend of mine. I took him to the area that had the puddle . He advised me that it would have to be pumped out and he can let me know more after. After pumping it down he advised me that the tank was in bad shape and should be all the cracks and route’s growing with in the tank. I could see that it was just rotting away. I advised Mr Martin that i was not to up on septic systems. He took his time and explained everything to me step by step. The way it works, what not to put in the tank, how the system actually operates. I asked him to quote me a price for a new tank. He had his office contact me with a quote with in an hour. and pictures of the inside and outside of the tank as well as all the damage to the tank. Also gave me the information needed to contact the people in the city and county to begin the process for the install. Even Help me with obtaining a permit to do the work. The work took about 2 days after I received the permit. I have a new tank and my system is running great. Thank you Gage for going above and beyond. For taking the time to explain all the moving parts of a septic system. Letting me know what to look out for and what not to put inside the tank. He even put me on a yearly check up. They will send me an email and remind me when it’s time to get my tank pumped. Thank you NC Septic & Pump Specialist for making my septic experience not so crappy. Lol."
"I hired Superior Plumbing and Drains to install a gas water heater in my home. They provided a 10 year full warranty and cleaned up after they finished the job. Austin and Zach had great customer service and were extremely professional. I will hire them for all my future plumbing needs and I would recommend them to anyone who needs plumbing work done in their home!"
"Rashad & Oscar did a great job removing our bathtub, old ceramic tile, and shower and replaced everything, including the plumbing. They were friendly, professional and hard-working, and did everything that I requested."
"Overall the tub removal and shower install was great. The installers did a great job. There was a miss on the sales reps side. We picked the subway tile with black grout and we got the subway tile with white grout. We checked back on the sales sheet and the mistake was there, so we have to own the mistake. However, we were talking to the rep about the black grout and he even made a comment about it as well. We made an assumption that everything was put in correctly and that’s on us. Even with that, the shower looks great and the guys doing the installation did a great job."
"Great at communicating and arriving as discussed. Educated us in the necessary repair and proper maintenance. Offered solutions for future ease of septic care. Timely completion of the job. Highly recommend."
"Very professional. They came out & checked the crawl space & made recommendations on what was needed to alleviate the moisture. I was impressed that, unlike other companies, they did not overstate the problem in order to sell us services the situation did not warrant. From the menu of ideal fixes we discussed, we chose what we could afford that would dry the crawl space out & keep it dry -- if more needs to be done in the future, we can always add other equipment & procedures. They also recommended other ways to re-direct rainwater from migrating toward the house. They were prompt, worked very quickly, & left the place looking spotless. Installed a dehumidifer & explained how it works, as well as the remote device to keep an eye on its performance, which we have upstairs. Extremely pleasant workmen. We were pleased with the work & if we need more done, will not hesitate to call them. "
Updating your plumbing provides immediate water quality improvements by removing rust and sediment introduced by aging galvanized lines. Properly insulating these pipes prevents severe winter freeze damage. Long-term, fixing leaks reduces your metered monthly utility usage in Newton. Additionally, well-executed pipe repairs minimize chronic moisture exposure in crawl spaces, protecting the structural integrity of your home in this growing North Carolina market.
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Check your municipal water meter at the curb. If the dial moves while all fixtures are off, you have an active leak requiring plumbing repairs. Sewage odors inside your home or whole-house slow drains also indicate pipe issues. Conversely, foundation dampness stems from grading or waterproofing issues caused by heavy seasonal rainfall and the clay-heavy soils found throughout Newton.
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Start by confirming your permit requirements, as most alterations require local inspections. Contact the public works department to verify the location of your water meter and sewer cleanout. North Carolina law requires you to contact NC 811 before any excavation to mark underground utilities. Finally, assess your crawl space for moisture issues and verify whether your older Newton home contains lead solder or galvanized pipes.
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Schedule all required local inspections before concealing any newly installed pipes behind walls. Monitor your water meter for thirty days to confirm no hidden leaks remain. Re-inspect your crawl space after the first heavy rain in Newton to ensure all penetrations remain sealed against moisture. Finally, winterize any new exterior plumbing before November to protect against the region's freezing winter temperatures.
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A frequent mistake during plumbing work is skipping required permits for alterations. Homeowners also underestimate winter freeze risks in the NC foothills, failing to insulate pipes in older crawl spaces. Another error involves connecting new materials to aging galvanized or cast iron lines without proper transition fittings. Finally, misunderstanding the boundary between private lines and the municipal system leads to delayed repairs and disputes.
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The Newton, NC homeowners’ guide to plumbing services
From average costs to expert advice, get all the answers you need to get your job done.
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