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"Tarheel encapsulated our crawlspace. They cleaned out the bulk of the debris and sprayed fungicide. They also managed to knock over a post jack. The second day they put a sump pump and replaced the old insulation They installed reinforced plastic sheeting, including over the base of the fallen post jack. The insulation began falling within a few hours of the crew leaving. They did send a second crew to fix this. Our older furnace depends on the under-house vents to breathe. These were all sealed up. The furnace pulled combustion air out of the house until I cut the vents open. In digging the sump well (at one of the highest points of the crawlspace) they cracked the sewer line, which let gravel fall in. Whenever the drains back up enough, the sump pump sends raw sewage out to the front yard. I am currently waiting for an estimate from the plumber to replace the broken sewer pipe and move the sump pump. I have called to discuss this and hope to eventually get a return call."

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"They did a great job, the6y were able to be creative with the older home and accomplished what we wanted to be accomplished."

"I did not get the service that we originally talked about I am very unhappy"

"It was easy to schedule a consultation/estimate and they came out within days. Person doing estimate was not just a salesman. They were able to determine what was needed to resolve issues, did measurements, costing, time estimates, scheduling, etc. It was not the pushy sales pitch with finding a million things wrong that I expected. Very efficient process and I knew within hours what my options were and how quickly it could be fixed. They were able to schedule and complete repair within 2 weeks, would have been sooner but I had scheduling conflicts. Kept me informed all along the way with scheduling and work progress. Every employee I had contact with was courteous, helpful, and knowledgeable in their role. Cleaned up all of their tools, trash, and work area after repair. Checked in with me multiple times to make sure I understood process of the repair and that I was happy afterwards. Hopefully will not need these services in the future, but if I do they'd be the first I'd call."