Best basement waterproofing pros near Kinston, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"We had encapsulation and drainage put in our crawlspace by Tarheel Basement Systems. The crew they sent out was excellent! Jaylynn, Jahi, Derrick, and Travis. Great customer service and communication throughout the process. They were done in a couple of days and the work looks outstanding."

"From the beginning until the very end this was one of the best home-improvement experiences that I have ever encountered. Bob came by and made everything easy. Pauleta and the Roofing crew came by and I sat and watched them do a wonderful job on my roof. The roofing team with Pauletaâ s supervision was outstanding, very professional. With the exception of my beautiful new roof you would never know they were here."

"He showed up when he said he would he was very professional and gave us a quote for the work he was going to do in the Attic. His crew very competent and did a great job in the Attic and they love dogs they also cleaned up after themselves and thanked us for the work"

"Joshua and his team were wonderful. They are very professional and knowledgeable. Very pleased with their work and would definitely hire again."

"Yes, Austin & his team did an excellent job! They got the job done quickly and on time. They clean up and you would not know that they had been there. I will happily give Crawlspace Miracles 5 on STARS !!!!"

"This man has always gone out of his way to be there and do the job right! He doesn’t skip corners and is responsibly priced. Highly recommended. I used him for my personal residence, my rental house, and commercial buildings as well!"

Locally owned and operated \nhttps://coastalcrawlspacerepair.com/ \n \n

KCC Company is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business. \n

We take great pride in our experience, expertise, quality, and customer service that we provide to meet the consumer's needs. It is our mission to provide excellent workmanship and complete customer satisfaction, from the start to the completion of a project. In order to understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job. Who you meet for the initial consultation will be there every step of the way for your project from start to finish.