Get matched with top basement waterproofing pros in Kinston, NC

"I will start by saying that the work they did waterproofing our basement looks good, and I am hopeful that it has fixed our problem. We've had a good bit of rain recently, and so far, so good. That, of course, is the most important thing. That said, I chose this company, even though they were on the high range of the quotes I received, because I did not mind paying more for a professional experience and great customer service. I was disappointed with this aspect of the experience. The day they were scheduled to begin they never showed up, and I ended up calling them three times that day. The woman in the office was responsive, but she said that they did not know where they were. The next scheduled appointment was for the morning, and they did not end up coming until 2pm, again without any communication. Both instances were due to car issues, but a phone call to keep me updated would have been appreciated to allow me to better plan my day. When they did start the work the crew leader was friendly and appeared to know what he was doing, but he offered little information about the job unless I asked. Prior to the work being done, I also had to keep after the sales representative to put their warranty in writing. Twice he promised to email it to me, and only after contacting him a third time did he send it through. If I had not paid so much (over $11,000) I would have given them another star, but at this price point my expectations were high."

"We had encapsulation and drainage put in our crawlspace by Tarheel Basement Systems. The crew they sent out was excellent! Jaylynn, Jahi, Derrick, and Travis. Great customer service and communication throughout the process. They were done in a couple of days and the work looks outstanding."

"He showed up when he said he would he was very professional and gave us a quote for the work he was going to do in the Attic. His crew very competent and did a great job in the Attic and they love dogs they also cleaned up after themselves and thanked us for the work"

"This man has always gone out of his way to be there and do the job right! He doesn’t skip corners and is responsibly priced. Highly recommended. I used him for my personal residence, my rental house, and commercial buildings as well!"

"The best customer service I could have asked for. They explained everything needed to be done. Super nice guys. Work was complete at a timely manner. Would definitely recommend 👌"

Locally owned and operated \nhttps://coastalcrawlspacerepair.com/\n\n

"I hired Crawlspace Miracles to do some tedious work in the crawlspace of my home. I am very pleased with the work that was done. Mr. Long handled the job with great professionalism. He was courteous and prompt. I would highly recommend him."

KCC Company is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers interests, and make their concerns the basis of our business.\n

"Matthew Bronw is very prompt, job done in a timely manner, very pleased with the work done."

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