"Great job by all. Dispatchers and installers."

"Prompt. Excellent quality of work. He's on my list if Ii ever need air conditioning or heat pump work again."

R.A. Hoy Heating and Air Conditioning, Inc., we take great pride in our experience, expertise, quality and customer service that we provide to meet the consumers' needs. It is our mission to provide excellent customer satisfaction from start to completion.

"Sooo....first, Jim is a very nice guy.  However, Jim now works in Nashville during the week and is only home to the Huntsville area on the weekends.
My first impression of him was that he was awesome.  My computer system had crashed because I pulled the plug during a thunder storm before the computer fully shut down which resulted in the computer hanging up.  Jim took my call while in Tennessee and suggested how to fix the system.  For this I am very grateful.

What happened next was I had him come and check my computer to make sure everything was working properly.  He came to my house and spent an hour tweaking it (basically running various checks on the system), for which I paid him $50.  He suggested that my laptop would work much better if I had Windows 7 and increased my RAM up to 4 GB.  He said he could install it for me for (including the RAM) for about $160.  We met the following weekend for the handoff and he loaded Window 7.  When I received the call it was ready, the bill was $227.50.  I was surprised that is was $70 more than quoted, but paid it anyways.  When I asked about the RAM, he mentioned he did not upgrade the RAM and this would be another $60.  I was a little discouraged at that point since I felt like I was being taken advantage of, but the guy is relatively nice, so I said to go ahead and order the RAM.  He did so and the following weekend was supposed to install it.  Due to some personal things in his life, he wasn't able to install it, so I picked it up since I had to go out of town and could use the IT guy at my new location to install it for me.  When we went to install the RAM, the system wouldn't let us do it since my particular type of laptop can only take 2GB of RAM max.  If Jim had gone to the crucial.com website (where he bought my RAM) and entered my computer system on it, it would have told him the max amount of RAM that could be installed on that unit.  He did not do that.  He is supposed to refund my $60 this next weekend.

I think if Jim wasn't burning the candle at both ends by having a job in Tennessee during the week and trying to run this business on the weekends, it would've been a better experience.  Perhaps taking a few extra minutes to SLOW DOWN and write out an estimate of everything he would need for the job including the prices would ensure people know up front how much the repair would/should cost so they can budget accordingly.  I think if he had taken that approach, it might've been a better experience.  So now I am stuck with a laptop that runs slower because Windows 7 uses more memory and a laptop that can't be upgraded to more RAM.  Basically, the last step which cost me almost $300 was not necessary.  If you need something simple done like coming back from a system crash, he would be okay to use.  Otherwise, for the bigger jobs, I recommend he provide a written estimate with the items he plans to do.

UPDATE:  After posting this review, I received a number of text messages from Jim commenting on the bad review.  I understand he is upset, but harassing someone about a review is not a good way to go.  My review was honest and not meant to be mean, but to let those that use Angie's list get what they pay for...an honest review of someone's experience."

"Jimmy is truly master carpenter. Finished closet floating floor, added quarter round, finished outside 45 degree jitters, installed 72 “inch mirror slided doors. The whole job was first class. Jimmy has done work before and he is the one to choose."

"the work was started a few days after the contract was agreed too and signed. Work progressed fairly rapidly until we got into a period of wet weather which slowed the work down but persistence paid off and it was finally completed about on the schedule if you consider the rain days.
The work looked good, the doors were installed perfectly, the old electrical cover plates were replaced.  We particularly like the way the outdoor lights, outlet, power meter etc. were mounted to the house and trimmed out.   
overall we were very happy with the work and will use American Home Improvements and Remodeling again. 
"

"Timely and relatively tidy.  They did a good job explaining all the steps and how long the process would take.
"

"Prompt. Excellent quality of work. He's on my list if Ii ever need air conditioning or heat pump work again."

"Sears completed a full install of AC/Heat and ventilation in my home (that did not have existing system) in one day. The proffessionalism and speed that they works was Outstanding. I highly recommend the pros at Sears and will use them in the future."

"I had a number of various home repairs, some of which were rather difficult--malfunctioning kitchen drawer slides, garage door/tracks that were not originally installed correctly several years ago, and a broken iron gate hinge that someone else had attempted to fix previously without success.  These and other repairs were completed efficiently and effectively with expert results.  I am very pleased with their work and my garage door opens/closes better than ever!  James and his assistant were very courteous and I will definitely call them again when in need of home repair or improvement.
"