Whether or not keyless door locks are safe and trustworthy depends on the visibility of the programming code—and a trespasser’s determination. Even if you carefully guard entry and programming codes, those trying to break in may be able to crack open the lock’s faceplate with a screwdriver and change the codes. The same goes for manual models.

Some find smart locks the safest option because it’s harder to manipulate codes without access to your phone. But it’s possible to get hacked even then. Consider installing an extended security system, like door and window alarms or surveillance cameras, to enhance security. 

Begin by checking the power source, typically a battery or wired connection. Ensure the battery is installed correctly, has sufficient charge, and isn't corroded. If it's a wired lock, examine the electrical connections to confirm they are secure and free from damage. Additionally, inspect the lock's programming or settings. Confirm that user codes or access credentials are programmed correctly and that any remote control devices are paired and functional.

If your key breaks in a lock, first remain calm and avoid forcing the broken piece further in. You may be able to remove it yourself if a portion of the key is still protruding from the lock. To aid removal, lubricate the keyhole with a graphite-based spray. Then, try using tools like pliers, tweezers, a bobby pin, or even a jigsaw blade to gently grasp and pull the broken piece out. If these methods don't work, you can't reach the key, or you're concerned about damaging the lock, it's best to call a professional locksmith for assistance.

If you don’t have your original key, the easiest way to obtain a copy is to call a locksmith. For house keys, your locksmith has several options for configuring a new key: 

• They can input a lock’s identification code into a database to obtain key-cutting instructions.

• They could analyze the lock cylinder to determine how to cut a new key.

• They can create an impression of the lock cylinder from which to cut a new key.