I’m an local hvac technician with over 20 years experience

Embers is a Class A contractor, license # 2705197165 and A+ rated with the BBB located in Suffolk, VA, serving Suffolk, Franklin, Chesapeake, Portsmouth, Norfolk, Virginia Beach, Isle of Wight, Smithfield, Hampton, and surrounding areas. \n\nWe deliver heating, cooling, and maintenance solutions—whether you’re looking to prevent issues, fix a failing system, or replace with modern equipment\n\nOur licensed experts focus on keeping your home comfortable year-round.”\n\nOur motto is "Embers Remembers," because we remember that our customers' comfort and time come first.\n\nWe keep detailed notes about every system, so you don’t have to explain where everything is. We will send out reminders when it’s time to schedule maintenance.\n\nLet us do the work, so you can sit back and enjoy the comfort of your home.

"The company customer service was excellent. They let me know the status of the job faithfully. The job was completed in a timely fashion. They provided information to me that I didn't know about my roof and explained everything about the project to fix it. I would definitely recommend them to anyone who need a roof job done."

"I called a total of 3 roofers to provide an initial consultation and quote. One did not return my call. The other did not show up as promised but called later to ask to come the following week. In the meantime, Hargrove had showed up as promised. After speaking with him and deciding his quote was acceptable, I informed the other roofer that I had chosen to go with someone else.
On the day the repairs were scheduled to be made, Hargrove arrived as promised, bringing with him the sample of a shingle we had discussed during his first visit to consider when I'm ready to replace the roof (it is 22 years old). He had one assistant with him, and they finished all the repairs within two hours.
I was impressed with Hargrove's punctuality, professionalism, and follow-through. He told me to call if the leaks continued, but so far they have not recurred. I would highly recommend him to anyone who needs roofing help.

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It can be a daunting task looking for not only the right contractor for your job but also the right contractor for you. We completely understand what you're going through. We know every customer has different desires, different needs and different schedules. We're not only here to turn your ideas into reality but to make it a memorable experience every step of the way. Call us right now, no matter where you are in the planning process.

"I called primarily because we had'nt used the insert in a few years and had gotten a wasp's nest in the chimney which was removed when we had the roof redone.  I wanted to find out if a screen could be put on top to stop wasps from getting in.  After being told they had had a 1 and 1/2 hour drive to get to me they could'nt do anything  but put on a new cap for 400 to 500 dollars which would make it worth their while for the trip.  They did'nt do a cleaning and were here for about 20 minutes.  It was a special they were running for a cleaning and inspection.
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"I have to admit, I was really disappointed with my overall experience. I was told that I could one time do a reimbursement. First off, why would you do that if you have already paid for service?!?! Then it took almost a week to get some one to address my situation. Now, I do realize that it does take time to get things rolling, but a week?? The gentleman that came to do the work was knowledgeable, but he didn't want to work with he Google representative to make sure that my NEST was/wasn't working properly. He was very short with the rep. and after several minutes of debating with him finally gave in and addressed both of our concerns. The other concern I had was, I was told that I would not have to pay anything this time, because of the delay, yet the rep. said I owed $65.00. He showed me the data he had and sure enough it said that I owed $65.00. Why, would a rep. from your own company tell me this and then turn around and not honor it?!?!? I sure hope that it doesn't take that long to get service the next time, that I need to have something done. What ever happened to customer service?? REALLY DISSSAPPOINTED!!!"

2014 Super Service Award winner!We are a small upcoming business that cares about quality and customer service.

"Stairs and installed cast iron railings"

Bringing 15 years of excellence in painting, drywall, tile, siding and other services to our community. A fresh coat of paint or stain can bring new life to rooms, add curb appeal to homes and commercial buildings, and help protect your investment for years to come. We are happy to bid on all types of painting, staining and drywall projects in the area. We will meet with you, at your convenience, and provide you with a written, detailed estimate. Locally owned and operated, we are a small company with big capabilities, including interior painting, exterior painting, commercial painting, and deck finishing.